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Tech Support Jobs in Greeley, CO (NOW HIRING)

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

Position Title: IT Support Technician Reports to: Manager, Network Infrastructure Location: Niwot, CO Department: Information Technology Wage Range: $25.00 to $32.00/hr. Supervisory Position: No ...

We are seeking an IT Support Specialist to join our client's team in Fort Collins, CO. This contract-to-hire opportunity is ideal for a technology professional with 2-3 years of experience who enjoys ...

Responsibilities We are seeking an IT Support Specialist to join our client's team in Fort Collins, CO. This contract-to-hire opportunity is ideal for a technology professional with 2-3 years of ...

Responsibilities We are seeking an IT Support Specialist to join our client's team in Fort Collins, CO. This contract-to-hire opportunity is ideal for a technology professional with 2-3 years of ...

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IT Support Specialist

Fort Collins, CO · On-site

$50K - $70K/yr

Someone with at least 4 years of experience in IT support. We love to teach and grow, but we need someone who can hit the ground running. * Environment: Experience working from home. We do not have ...

The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Tech Support information

See Greeley, CO salary details

$25.9K

$41.8K

$63.4K

How much do tech support jobs pay per year?

As of Aug 27, 2026, the average yearly pay for tech support in Greeley, CO is $41,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,200.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What job categories do people searching Tech Support jobs in Greeley, CO look for?

The top searched job categories for Tech Support jobs in Greeley, CO are:

What cities near Greeley, CO are hiring for Tech Support jobs?

Cities near Greeley, CO with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Greeley, CO as of August 2026, with employment types broken down into 2% Internship, 70% Full Time, 17% Part Time, and 11% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,778 per year, or $20.1 per hour.

IT Support Technician

PTA Plastics

Longmont, CO • On-site

$25 - $32/hr

Full-time

Re-posted 21 days ago


Job description

Position Title: IT Support Technician
Reports to: Manager, Network Infrastructure
Location: Niwot, CO
Department: Information Technology
Wage Range: $25.00 to $32.00/hr.
Supervisory Position: No
Company Overview:
There is something exciting about being on the front end of product development and evolution. PTA Corporation, a plastic injection molder and tool builder, is an "entrepreneurial" manufacturer whose customers are leaders in the medical device, defense, homeland security and technology industries including Fortune 500 OEMs. Business has started to grow dramatically. And we are currently looking for an experienced IT Support Technician to join our team.
Position Overview:
PTA Plastics is seeking an IT Support Technician to provide first-level technical support for employees across office and manufacturing environments. This role serves as the primary point of contact for routine technology issues, supporting desktop and laptop computers, mobile devices, printers, user accounts, and production technology systems. The IT Support Technician I will troubleshoot technical issues, deploy hardware, assist with onboarding, and work closely with internal employees and higher-tier IT resources to ensure reliable technology operations.
Responsibilities:
  • Provide first-level technical support for desktop computers, laptops, mobile devices, printers, and other business technologies.
  • Monitor and manage support requests through the Help Desk ticketing system.
  • Troubleshoot hardware, software, operating system, and user account issues.
  • Perform password resets, account support, and user access troubleshooting.
  • Prepare, image, configure, and deploy new desktop and laptop computers.
  • Escalate complex technical issues to higher-tier support providers as needed.
  • Support manufacturing technologies including barcode scanners, label printers, and related devices.
  • Assist with installation, deployment, and basic troubleshooting of network equipment such as wireless access points, switches, and peripheral devices.
  • Support employee onboarding by preparing equipment, configuring accounts, and providing end-user training.
  • Communicate technical information effectively to employees with varying levels of technical knowledge.
  • Maintain documentation of support activities, procedures, and troubleshooting steps.
  • Follow cybersecurity policies and security best practices to protect company systems and information.
  • Continuously develop technical knowledge and skills to support evolving business needs.

Required Skills/Abilities:
  • Basic knowledge of Microsoft Windows operating systems and desktop hardware.
  • Familiarity with Microsoft Office applications and common business software.
  • Understanding of fundamental networking concepts including Wi-Fi, VPN, DNS, and device connectivity.
  • Strong troubleshooting and problem-solving abilities.
  • Strong customer service orientation with a focus on responsiveness and professionalism.
  • Effective verbal and written communication skills.
  • Ability to prioritize multiple tasks and manage competing support requests.
  • Basic understanding of cybersecurity concepts and security best practices.
  • Ability and willingness to learn new technologies and systems.

Education and Experience:
  • Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education, experience and professional certifications.
  • Previous experience in a help desk, technical support, or customer support environment.
  • Experience supporting manufacturing or industrial technologies.
  • Familiarity with ticketing systems and remote support tools.

Physical Requirements:
  • Availability for on-call support may be required.
  • Capable of lifting and carrying heavy objects weighing up to 50 pounds.
  • Ability to sit or stand for extended periods.
  • Comfortable working in various environmental conditions, including noise, heat, cold, and exposure to chemicals.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Comfortable wearing personal protective equipment (PPE) such as safety glasses, gloves, and ear protection when on the manufacturing floor.
  • Ability to work in temperature-controlled environments and withstand exposure to noise levels associated with manufacturing machinery.
  • Ability to receive, comprehend and utilize required training from OSHA and Company including but not limited to the following: Hazard Communication, Lock Out/Tag Out, First Aid and CPR (optional).

ITAR Requirements: To conform to the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at PTA Plastics must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e., current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.
Equal Employment Opportunity & ADA Compliance Statement
PTA Plastics is committed to the full inclusion of all qualified individuals. As part of this commitment, PTA Plastics will ensure that persons with disabilities are provided reasonable accommodations in the hiring process and in the workplace.
If you require a reasonable accommodation to participate in the application or interview process or to perform essential job functions, please contact HR@ptaplastics.com.
Pursuant to the Colorado Anti-Discrimination Act (CADA) and the Americans with Disabilities Act (ADA), PTA Plastics does not discriminate against individuals with disabilities in any aspect of employment, including hiring, job assignments, promotions, compensation, benefits, training, discipline, and termination.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform other duties as assigned.