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Tech Support Jobs in Chesterfield, VA (NOW HIRING)

Robert Half

IT Support Specialist

Petersburg, VA · On-site

$30 - $33/hr

We are seeking an IT Support Specialist to assess, maintain, and support a multi-site technology environment, including hardware, software, systems, and technology initiatives. This role is ...

Apex Informatics

IT Support Role

Richmond, VA · On-site

seeking contract IT Support Specialist III to work on technology projects, phones, laptops light networking at the Governor's Office and to support the rest of the transition and support the ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

KSB US

IT Support Engineer II

Richmond, VA · On-site

KSB is a leading supplier of pumps, valves and related service, and they are seeking a dynamic Level 2 IT Support Engineer to support their North American operations. This role involves advanced ...

Ksb

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

KSB Company

IT Support Engineer II

Richmond, VA · On-site

They are seeking a Level 2 IT Support Engineer to provide advanced technical support and hands-on field assistance for their North American operations, ensuring the operational efficiency of critical ...

U.S. Navy

IT Support Specialist

Colonial Heights, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Farmville, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Waverly, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Glen Allen, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hopewell, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Petersburg, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Powhatan, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Midlothian, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Matoaca, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Glen Allen, VA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Chesterfield, VA

Tech Support information

See Chesterfield, VA salary details

$25.7K

$41.3K

$62.7K

How much do tech support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for tech support in Chesterfield, VA is $41,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,700.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

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For Tech Support jobs in Chesterfield, VA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Chesterfield, VA look for?

The top searched job categories for Tech Support jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Tech Support jobs?

Cities near Chesterfield, VA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Chesterfield, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

IT Support Specialist I

Midlothian, VA • On-site

Networking Technologies + Support, Inc.
IT Services • 51 - 200 employees
Learn more about Networking Technologies + Support, Inc.external

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Role summary
Entry-level technical support role focused on intake, first-response support, ticket handling, monitoring response, and foundational troubleshooting.
Primary characteristics
  • Early-career or developing technical resource
  • Works best with established process and supervision
  • Builds discipline in communication, documentation, and triage
  • Learns the client environments, tools, and support workflows

Core responsibilities
  • Answer inbound support requests and create or update tickets
  • Perform basic user support and troubleshooting
  • Escalate issues with appropriate notes and context
  • Respond to standard monitoring alerts and routing actions
  • Follow SOPs for ticket handling, communication, and documentation
  • Support routine user administration and onboarding/offboarding tasks

Expected focus
  • Customer interaction
  • Process adherence
  • Ticket hygiene
  • Foundational troubleshooting

Pay: $18.00-$22.00/hour
Why Join NTS?
  • Competitive pay
  • Medical, Dental, and Vision Insurance
  • Paid Time Off and Holidays
  • 401(k)
  • Ongoing technical training and certification opportunities
  • Career advancement within a growing technology company
  • Opportunity to work on diverse and challenging infrastructure projects

At Networking Technologies + Support, you'll help build the technology infrastructure that keeps businesses connected. If you enjoy hands-on installation work, networking, and delivering quality solutions to clients, we'd love to hear from you.
Networking Technologies + Support (NTS) is an Equal Opportunity Employer.
NTS is a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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