1

Tech Support Manager Jobs in Santaquin, UT (NOW HIRING)

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day ... This position provides ad hoc reports and updates to management. Duties and Responsibilities:

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day ... This position provides ad hoc reports and updates to management. Duties and Responsibilities:

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical ... This position provides ad hoc reports and updates to management. Duties and Responsibilities:

Manage users, devices, and access in Active Directory * Support Microsoft 365 applications and ... Exempt Position Reports to: IT Manager Date: 06/17/2026 Work Environment: Heavy Industrial Setting ...

Manage users, devices, and access in Active Directory * Support Microsoft 365 applications and ... Exempt Position Reports to: IT Manager Date: 06/17/2026 Work Environment: Heavy Industrial Setting ...

Manage users, devices, and access in Active Directory * Support Microsoft 365 applications and ... Exempt Position Reports to: IT Manager Date: 06/17/2026 Work Environment: Heavy Industrial Setting ...

... T Support services to some of the world's largest industry leaders, delivering forward-thinking ... We are seeking a highly skilled and hands-on Data Center Repair Manager to oversee and support ...

Data Center Repair Manager

Eagle Mountain, UT · On-site

$163K/yr

... T Support services to some of the world's largest industry leaders, delivering forward-thinking ... We are seeking a highly skilled and hands-on Data Center Repair Manager to oversee and support ...

Data Center Repair Manager

Eagle Mountain, UT · On-site

$163K/yr

... T Support services to some of the world's largest industry leaders, delivering forward-thinking ... We are seeking a highly skilled and hands-on Data Center Repair Manager to oversee and support ...

Data Center Repair Manager

Eagle Mountain, UT · On-site

$163K/yr

... T Support services to some of the world's largest industry leaders, delivering forward-thinking ... We are seeking a highly skilled and hands-on Data Center Repair Manager to oversee and support ...

Attractions Manager

Saratoga Springs, UT · On-site

$50K - $60K/yr

Provide IT support for POS software, VOIP phones, and merchant processing hardware. * Maintain all ... Strong organizational and time management skills with excellent attention to detail. * Ability to ...

Support CMMC and NIST 800-171 requirements and maintain audit-ready documentation. * Manage vendors ... Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs ...

Support CMMC and NIST 800-171 requirements and maintain audit‑ready documentation. * Manage ... Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs ...

Support CMMC and NIST 800-171 requirements and maintain audit-ready documentation. * Manage vendors ... Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs ...

Support CMMC and NIST 800-171 requirements and maintain audit-ready documentation. * Manage vendors ... Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs ...

next page

Showing results 1-20

Tech Support Manager information

See Santaquin, UT salary details

$20.6K

$62.2K

$110.8K

How much do tech support manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for tech support manager in Santaquin, UT is $62,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $83,300.00 per year, depending on experience, location, and employer.

What is the difference between Tech Support Manager vs IT Support Specialist?

AspectTech Support ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like CompTIA A+ or Network+ often preferredSimilar certifications; often CompTIA A+ or Microsoft Certified IT Support Technician
Work EnvironmentOversees support teams, manages escalations, and develops support strategiesProvides direct technical support to users, troubleshooting hardware/software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providersFound in various industries, including corporate, healthcare, and education

The main difference is that a Tech Support Manager oversees support teams and strategies, while an IT Support Specialist handles direct technical support tasks. Both roles require similar certifications and work environments, but the manager focuses on leadership and process management, whereas the specialist provides hands-on technical assistance.

Is tech support a good career path?

Tech support is a viable career path that offers opportunities to develop technical skills, problem-solving abilities, and customer service experience. It often serves as a stepping stone to roles in IT, network administration, or cybersecurity, and may require certifications like CompTIA A+ or Network+ for advancement.

What is the salary of a tech support manager?

The average salary of a tech support manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Factors such as certifications in IT and experience with help desk tools can influence compensation levels.
Infographic showing various Tech Support Manager job openings in Santaquin, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $62,172 per year, or $29.9 per hour.

IT Technical Support

Provo, UT • On-site

$20.50 - $28/hr

Full-time

Re-posted 22 days ago


Key responsibilities

  • Respond to technical support requests via telephone, email, and personnel requests.

  • Configure, support, and maintain IT systems, including hardware, software, and network components.

  • Identify, research, and resolve complex technical problems and escalate issues as needed.


Job description

Description:

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.


Duties and Responsibilities:

  • Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
  • Provide advanced support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide support for hardware problems and remains involved in the resolution process
  • Configure and manage Windows operating systems and installs/loads operating system software.
  • Troubleshoots basic network components.
  • Leads efforts to implementing operating system and application patches.
  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide detailed analysis and feedback to management and internal customers for escalated tickets
  • Assist in determining hardware, software needs and upgrades.
  • Optimize system operations and resources utilization, and performs system capacity analysis and planning
  • Develop and maintain system documentation and logs
Requirements:

Education and Experience:

  • High school diploma or equivalent
  • Bachelor's degree or equivalent experience in a technically relevant field desired
  • 2 years of help desk support experience
  • Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:

  • Ability to provide an advanced level of technical customer service to a wide variety of customers
  • Knowledge of help desk operations and technology support.
  • Advanced knowledge of Windows based operating systems.
  • Ability to prioritize, organize and handle multiple tasks efficiently.
  • Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
  • A high degree of self-motivation and self-management.
  • Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
  • Advanced knowledge of MS Office productivity suites
  • Ability to verbally communicate with a wide range of individuals with different knowledge levels.
  • Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
  • Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
  • Ability to contribute to building a strong and positive team spirit as well as align with GSP values.