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Tech Support Logistics Jobs in Kentucky (NOW HIRING)

Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower ... Present findings to customers and internal teams and provide Engineering expertise to support ...

Translate operational requirements into functional requirements for WMS, TMS, ERP, inventory, product automation, IoT, AI, and other logistics technologies; support selection, testing, implementation ...

Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower ... Present findings to customers and internal teams and provide Engineering expertise to support ...

Perform logistics and readiness analyses evaluating the impacts of advanced technologies, aircraft operations, maintenance concepts, and support requirements across various operational scenarios.

Improve communication between dispatch, customer service, accounting, and logistics teams. * Help standardize scheduling, documentation, and exception-management processes. * Support technology and ...

$65K - $80K/yr

Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower ... Conduct ah-hoc analysis and provide decision support for client projects. * Stay up to date on the ...

... Logistics, Inc. is seeking a skilled IT Helpdesk and Infrastructure Team Lead to join our growing IT department. If you are a self-resourceful problem solver with a strong background in tech support ...

$135K - $170K/yr

... Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities Logistics Support Analyst focused on System Delivery, Storage, and Sustainment:

$77K - $105K/yr

Design, implement, and maintain enterprise IT systems supporting mission operations. * Develop systems engineering solutions that integrate logistics, operational, and mission support capabilities.

Technology :Work with state-of-the-art tools and technologies that empower you to excel in your ... This role will support and embed Superior Plus Propane's vision, mission, values and goals by ...

$100K - $130K/yr

The Social Sciences Computing Services (SSCS) Operations & IT Support Manager oversees the SSCS ... Manages IT logistics for EUDs and peripherals across SSD, including purchasing, provisioning ...

Showing results 21-40

Tech Support Logistics information

What is tech support logistics?

Tech Support Logistics refers to the coordination and management of technical support resources, processes, and materials to ensure effective troubleshooting, maintenance, and repair of technology products or services. This role involves organizing the shipment and inventory of replacement parts, managing support tickets, and facilitating communication between customers, support teams, and vendors. Tech Support Logistics professionals are essential in ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a tech support logistics professional?

To thrive as a Tech Support Logistics professional, you need strong problem-solving skills, attention to detail, and a background in IT support or supply chain management, often supported by relevant certifications or training. Familiarity with ticketing systems, inventory management software, and logistics tracking platforms is typical in this role. Excellent communication, organizational skills, and the ability to multitask are crucial soft skills for managing technical issues and coordinating shipments. These capabilities ensure efficient technical support delivery and smooth logistics operations, minimizing downtime and enhancing customer satisfaction.

How does the tech support logistics role typically interact with other departments to resolve customer issues?

In a Tech Support Logistics role, you’ll regularly collaborate with teams such as engineering, inventory management, and customer service to resolve technical issues efficiently. This often involves coordinating shipments of replacement parts, updating service records, and ensuring accurate communication between technical staff and logistics coordinators. Strong teamwork and communication skills are essential, as you may act as a liaison to ensure customer needs are met promptly. These cross-functional interactions not only help streamline problem resolution but also provide valuable insights into broader company operations.

What is the difference between Tech Support Logistics vs Tech Support Specialist?

AspectTech Support LogisticsTech Support Specialist
Primary FocusManaging technical support supply chains, inventory, and logistics processesProviding technical assistance and troubleshooting to end-users
Required SkillsLogistics management, inventory control, technical knowledgeCustomer service, technical troubleshooting, communication skills
Work EnvironmentWarehouses, logistics centers, support departmentsCall centers, on-site support, remote support settings
CertificationsLogistics or supply chain certifications, technical certificationsCompTIA A+, customer service certifications

While Tech Support Logistics focuses on managing the flow of technical support resources and inventory, Tech Support Specialists directly assist users with technical issues. Both roles require technical knowledge, but their core responsibilities differ significantly, catering to different aspects of the support process.

What cities in Kentucky are hiring for Tech Support Logistics jobs?

Cities in Kentucky with the most Tech Support Logistics job openings:

Redwood Logistics, LLC
Transportation and Warehousing • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Careers at Redwood Logistics

Back to Job Openings Logistics Engineer Apply Share

Logistics Engineer

Reports To: Senior Director, Client Engineering

Location: Remote (within the U.S.)

Environment: Remote

Status: Exempt, salaried

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work:

As a Logistics Engineer working within Managed Services (one of our entities),you will be responsible to identify and model transportation optimization opportunities for Redwood's managed clients. You will combine logistics expertise with analytical and technical skills to improve transportation networks, reduce cost, and develop practical recommendations for customers.

This role works closely with Client Success, Data Science, Reporting & Analytics, Technology, Solution Design, Operations, and customer teams to deliver engineering solutions and continuously improve how we identify and solve transportation challenges.

How You Make a Difference Everyday: Transportation Engineering & Optimization
  • Perform engineering studies including consolidation, mode optimization, LTL pooling, center-of-gravity analysis, continuous improvement assessments, and route/milk-run optimization.
  • Analyze transportation data to identify opportunities and model alternative network, mode, consolidation, and routing strategies.
  • Apply logistics and operational knowledge to develop realistic modeling assumptions, evaluate results, and recommend solutions that make sense in practice.
Data, Tools & Continuous Improvement
  • Prepare and validate data for engineering studies, including location normalization, shipment segmentation, and transportation cost baselines.
  • Use transportation optimization, rating, simulation, and network modeling tools to execute studies and evaluate opportunities.
  • Partner with Data Science and Solutions to develop tools and processes that improve Engineering efficiency, quality, consistency, and modeling capabilities.
Customer Value
  • Proactively identify opportunities through supply chain assessments that consider both transportation data and customer priorities.
  • Quantify opportunities using consistent savings methodologies and translate findings into clear, actionable recommendations.
  • Present findings to customers and internal teams and provide Engineering expertise to support implementation planning.
What Success Looks Like

Successful Logistics Engineers combine transportation knowledge with strong analytical judgment. You understand how supply chains operate, know how to use data and modeling tools to uncover opportunities, challenge results when they do not make operational sense, and turn analysis into recommendations customers can act on.

You've Got This?
  • Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Analytics, or a related field.
  • Professional experience in transportation, logistics, supply chain operations, or transportation engineering.
  • Strong knowledge of transportation operations, including truckload, LTL, consolidation, routing, mode selection, transportation rates, and equipment utilization.
  • Strong analytical and problem-solving skills with the ability to apply logistics knowledge to data and modeling.
  • High proficiency with Microsoft Excel and strong technical aptitude; experience with transportation optimization, network modeling, simulation, SQL, or similar analytical tools is a plus.
  • Strong communication skills with the ability to translate analysis into clear business and customer recommendations.
  • Detail-oriented, curious, and comfortable working with complex transportation data.
  • Ability to collaborate effectively across technical, operational, commercial, and customer-facing teams.
What We Offer:
  • Access to experts and resources for your Learning & Development journey
  • Opportunity for internal mobility
  • Employee referral bonus program
  • Employee Resource Groups (ERGs)
  • Annual fundraising and volunteer events to give back to communities
  • Paid time off, floating holidays, time off to volunteer and rollover
  • Paid parental leave
  • Medical, dental, vision and 401k plans (with match)
  • Flexible spending account, mass transit and dependent care plans available
  • Health savings account, with a annual company contribution for plan participants
  • Short-term and long-term disability; life insurance policies subsidized by company
  • Additional benefits including pet insurance, accident care, access to legal advice and more
Work Schedule:

This position is full-time and remote Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.

Compensation Range:

Salary Range:

$70,000 - $80,000

This position is eligible to earn annual incentives based on individual and company performance.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.

Interested in Joining the Redwood Team?
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