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Tech Support Logistics Jobs in Kentucky (NOW HIRING)

Ops Tech Alliance, Inc.

TS/SCI Ops Tech Alliance (OTA) is seeking a skilled Logistics Automated Information Systems (LOGAIS) Data Analyst to support logistics operations through analysis, maintenance, and optimization of ...

Daimler AG

Support block layout development, material flow concepts, warehouse schematics, and storage technology evaluations. * Analyze throughput, delivery frequencies, route plans, traffic patterns, and ...

Canvas, Inc.

These activities include, but are not limited to, integrated logistics elements and support ... Canvas was founded by Jami Peyton in 2007 to deliver real-world engineering and technology ...

Synectic Solutions, Inc.

$45.08 - $52.74/hr

SSI is seeking a Logistics Analyst to support NAVAIR PMX-242 Direct and Time Sensitive Strike Pro ... technology. SSI is a growing organization committed to exceeding customer expectations, to ...

Thrivent Financial

The IT Support Specialist provides concierge-level technology support to employees within Thrivent ... Coordinate device shipping, receiving, staging, and logistics activities. Troubleshoot operating ...

Axon Enterprise

Phoenix, Arizona, United States As an IT Support IV, you will serve as a senior technical resource ... You will help keep production, shipping, and logistics environments running by resolving complex ...

Booz Allen Hamilton

Work with us as we accelerate outcomes for the nation through technology. Join us. The world can't wait. You Have: * Experience supporting life cycle logistics, integrated product support ...

Henkel

Logistics Project Manager

Louisville, KY · On-site

$90K - $120K/yr

This position is with our Adhesive Technologies business unit - where we empower our people to ... Lead and support logistics projects, from planning through execution, across transportation ...

Triwill Group

About the Team The Employee Technology & Experience (ETX) team is responsible for delivering a ... ETX spans support, logistics, AV, identity, endpoints, SaaS administration, automation, enterprise ...

Synopsys, Inc.

IT Support Admin We Are Synopsys is the leader in engineering solutions from silicon to systems ... logistics, asset management, and hands‑on troubleshooting that keeps teams productive. Rewards ...

Worldwide Logistics Limited

Worldwide Logistics Inc. is looking for an IT Specialist Level II. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while ...

Brandes Associates Inc.

$75K - $90K/yr

This is an opportunity to leverage your proven expertise in industry/business practices and logistics technology to contribute to life-cycle support of a deployed Family of Systems. Opportunities for ...

SPACE EXPLORATION TECHNOLOGIES CORP

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ... Drive the global expansion and optimization of logistics and transportation networks to support ...

Filevine

Our Mission Provide internal IT support functions to support Filevine's end users and business ... Managing hardware inventory and asset shipping logistics * Assisting with first-day IT onboarding ...

LAUKOA

From environmental stewardship and infrastructure support to technology, operations, maintenance ... Logistics Support Specialist (Equipment, TMDE, and Technical Order Management) * / Summary of ...

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Tech Support Logistics information

What is tech support logistics?

Tech Support Logistics refers to the coordination and management of technical support resources, processes, and materials to ensure effective troubleshooting, maintenance, and repair of technology products or services. This role involves organizing the shipment and inventory of replacement parts, managing support tickets, and facilitating communication between customers, support teams, and vendors. Tech Support Logistics professionals are essential in ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a tech support logistics professional?

To thrive as a Tech Support Logistics professional, you need strong problem-solving skills, attention to detail, and a background in IT support or supply chain management, often supported by relevant certifications or training. Familiarity with ticketing systems, inventory management software, and logistics tracking platforms is typical in this role. Excellent communication, organizational skills, and the ability to multitask are crucial soft skills for managing technical issues and coordinating shipments. These capabilities ensure efficient technical support delivery and smooth logistics operations, minimizing downtime and enhancing customer satisfaction.

How does the tech support logistics role typically interact with other departments to resolve customer issues?

In a Tech Support Logistics role, you’ll regularly collaborate with teams such as engineering, inventory management, and customer service to resolve technical issues efficiently. This often involves coordinating shipments of replacement parts, updating service records, and ensuring accurate communication between technical staff and logistics coordinators. Strong teamwork and communication skills are essential, as you may act as a liaison to ensure customer needs are met promptly. These cross-functional interactions not only help streamline problem resolution but also provide valuable insights into broader company operations.

What is the difference between Tech Support Logistics vs Tech Support Specialist?

AspectTech Support LogisticsTech Support Specialist
Primary FocusManaging technical support supply chains, inventory, and logistics processesProviding technical assistance and troubleshooting to end-users
Required SkillsLogistics management, inventory control, technical knowledgeCustomer service, technical troubleshooting, communication skills
Work EnvironmentWarehouses, logistics centers, support departmentsCall centers, on-site support, remote support settings
CertificationsLogistics or supply chain certifications, technical certificationsCompTIA A+, customer service certifications

While Tech Support Logistics focuses on managing the flow of technical support resources and inventory, Tech Support Specialists directly assist users with technical issues. Both roles require technical knowledge, but their core responsibilities differ significantly, catering to different aspects of the support process.

What cities in Kentucky are hiring for Tech Support Logistics jobs?

Cities in Kentucky with the most Tech Support Logistics job openings:

Contract Logistics IT Support Specialist

Shepherdsville, KY • On-site

Kuehne + Nagel
Transportation and Warehousing • 10K+ employees
Learn more about Kuehne + Nagelexternal

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Kuehne + Nagel rating

7.6

Company rating: 7.6 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse-it helps shape the flow of global trade.

As the IT Support Specialist, you are responsible for providing systems support across operations management, customers, and warehouse floor users. This role serves as a key liaison for order, SKU, and location management within warehouse management systems (WMS), while delivering shop floor technical support, troubleshooting system-related issues, and coordinating the escalation and resolution of warehouse technology incidents to ensure operational continuity and customer satisfaction.

How you create impact

Primary shop floor support for local site system operational issues including:

First level contact for shop floor / operations management issues
Basic troubleshooting of order management and stock management issues
Work with users on preventative action based upon findings
Support ticket creation / escalation and follow up

Ongoing support / coordination of WMS and related systems to include:

Warehouse (location) and customer (article) maintenance
Identification of process changes that will impact system documentation (i.e. work instructions)
Local user training as possible
Hardware (printers, RF guns, network etc.) troubleshooting with the assistance of helpdesk
Supporting release management activities led by IT team (i.e testing new functionality, verifying document changes etc.)

Support of local users regarding coordinating reporting requirements.

Participating in trainings led by IT team to be able to provide first level of support with minimal supervision

What we would like you to bring

3+ years experience in shipping/receiving, inventory control, operations management with hands on warehouse systems usage/experience
Operational knowledge / ability to troubleshoot warehouse system (WMS) environments.
knowledge of customer requirements as it relates to system setup
ability to work between warehouse system capabilities and local operational processes (order management, inventory, receiving, and shipping)
Strong interpersonal skills (communication, teamwork, positive attitude)

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-On-Site
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Individuals with a disability who require reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com
Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Employment Type: Permanent

What Kuehne + Nagel employees say

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