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Tech Support Logistics Jobs in Arkansas (NOW HIRING)

Weyerhauser Co

Data Analyst

Hot Springs, AR · On-site

... support Logistics, Claims, and Operational Analytics. This role is ideal for someone who enjoys ... Use emerging technology thoughtfully including automation, AI-enabled productivity, and workflow ...

Weyerhaeuser Company

Data Analyst

Hot Springs, AR

... support Logistics, Claims, and Operational Analytics. This role is ideal for someone who enjoys ... Use emerging technology thoughtfully including automation, AI-enabled productivity, and workflow ...

IntelliTrans

Rail Logistics Specialist I

Conway, AR · Hybrid

IntelliTrans, (ITL), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a Rail ... Provide customer support for customers after hours, weekends, holidays, in emergencies or as needed.

IntelliTrans

Rail Logistics Specialist I

Conway, AR · On-site

IntelliTrans, (ITL), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a Rail ... Provide customer support for customers after hours, weekends, holidays, in emergencies or as needed.

Jbhunt

Logistics Engineer III

Lowell, AR · On-site

... solution design to support data analysis * Identify and solve problems related to process ... Engineering, Technology Certifications: Job Opening ID: 00610765 Logistics Engineer III (Open ...

Koch Industries

Shift Team Leader

Fort Smith, AR · On-site

... supporting the Consumer Products Group Operations located in NW Arkansas in Fort Smith. The Shift ... Knowledge of printing technologies, converting processes, and logistics planning. * Ability to lead ...

Orion Talent

Field Service Technician

Bentonville, AR · On-site

$34/hr

Experience with IoT, RFID, or wireless sensor technologies * Prior experience supporting retail, logistics, or supply chain customers * CompTIA Network+, A+, or similar technical certification

CSA Global LLC

Site Manager

Fort Smith, AR

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... training support, logistics and property management * Experience in operations and training ...

CSA Global LLC

Site Manager

Fort Smith, AR · On-site

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... training support, logistics and property management * Experience in operations and training ...

Varsity Tutors

CompTIA A+ Tutor

Fort Smith, AR · Remote

$40/hr

We handle the logistics--you just invoice for your tutoring sessions, and we take care of payments ... Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.

Varsity Tutors

CompTIA A+ Tutor

Bentonville, AR · Remote

$40/hr

We handle the logistics--you just invoice for your tutoring sessions, and we take care of payments ... Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.

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Showing results 21-40

All JobsTech Support Logistics JobsTech Support Logistics Jobs in Arkansas

Tech Support Logistics information

What is tech support logistics?

Tech Support Logistics refers to the coordination and management of technical support resources, processes, and materials to ensure effective troubleshooting, maintenance, and repair of technology products or services. This role involves organizing the shipment and inventory of replacement parts, managing support tickets, and facilitating communication between customers, support teams, and vendors. Tech Support Logistics professionals are essential in ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a tech support logistics professional?

To thrive as a Tech Support Logistics professional, you need strong problem-solving skills, attention to detail, and a background in IT support or supply chain management, often supported by relevant certifications or training. Familiarity with ticketing systems, inventory management software, and logistics tracking platforms is typical in this role. Excellent communication, organizational skills, and the ability to multitask are crucial soft skills for managing technical issues and coordinating shipments. These capabilities ensure efficient technical support delivery and smooth logistics operations, minimizing downtime and enhancing customer satisfaction.

How does the tech support logistics role typically interact with other departments to resolve customer issues?

In a Tech Support Logistics role, you’ll regularly collaborate with teams such as engineering, inventory management, and customer service to resolve technical issues efficiently. This often involves coordinating shipments of replacement parts, updating service records, and ensuring accurate communication between technical staff and logistics coordinators. Strong teamwork and communication skills are essential, as you may act as a liaison to ensure customer needs are met promptly. These cross-functional interactions not only help streamline problem resolution but also provide valuable insights into broader company operations.

What is the difference between Tech Support Logistics vs Tech Support Specialist?

AspectTech Support LogisticsTech Support Specialist
Primary FocusManaging technical support supply chains, inventory, and logistics processesProviding technical assistance and troubleshooting to end-users
Required SkillsLogistics management, inventory control, technical knowledgeCustomer service, technical troubleshooting, communication skills
Work EnvironmentWarehouses, logistics centers, support departmentsCall centers, on-site support, remote support settings
CertificationsLogistics or supply chain certifications, technical certificationsCompTIA A+, customer service certifications

While Tech Support Logistics focuses on managing the flow of technical support resources and inventory, Tech Support Specialists directly assist users with technical issues. Both roles require technical knowledge, but their core responsibilities differ significantly, catering to different aspects of the support process.

Infographic showing various Tech Support Logistics job openings in Arkansas as of September 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution.

Data Analyst

Hot Springs, AR • On-site

Weyerhauser Co
See more jobs at Weyerhauser Coexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Relocation is NOT offered for this position.
Weyerhaeuser Wood Products is seeking a highly analytical, proactive Business Analyst I, or II to support Logistics, Claims, and Operational Analytics. This role is ideal for someone who enjoys solving cross-functional business problems, improving process discipline, and using data to drive better transportation, claims, customer, and operational decisions.
In this role, you will help translate operational needs into practical reporting, insights, and process improvements across freight movement, claims documentation, carrier performance, cost-to-serve visibility, and customer-facing execution. You will partner with Logistics, Sales, Manufacturing, Distribution, Finance, Claims, Customer Experience, and IT to improve decision quality and standardize how information is captured, analyzed, and acted upon.
Core Focus Areas
Focus Area
What This Role Will Help Improve
Logistics Analytics
Freight cost, carrier performance, service reliability, shipment exposure, network trends, and operational KPIs.
Claims & Documentation
Claims recovery support through better visibility to required documentation, including origin/destination photos, shipment records, and follow-up workflows.
Process Improvement
Standardized reporting, cleaner handoffs, improved data capture, clearer root-cause analysis, and scalable tools for site and corporate teams.
Business Partnership
Actionable insights for Logistics, Sales, Manufacturing, Distribution, Finance, Claims, Customer Experience, and IT stakeholders.
Key Responsibilities
  • Analyze logistics performance and cost drivers across truck, rail, reload/DC, and customer delivery flows; identify trends, gaps, and improvement opportunities.
  • Support claims processing and documentation discipline by improving visibility to required claim evidence, including shipment records, photos, seals, damage documentation, and follow-up actions.
  • Translate business questions into practical reporting solutions using Power BI, Excel, SQL, ERP data, and other available tools.
  • Partner cross-functionally with Logistics, Sales, Manufacturing, Distribution, Finance, Claims, Customer Experience, and IT to clarify requirements, align metrics, and drive adoption.
  • Build maintainable analytics products that turn complex data into clear insights, recommendations, and operational routines.
  • Identify and lead process improvement opportunities that reduce manual work, strengthen controls, improve claim recovery support, and enhance customer/customer-facing execution.
  • Educate business users on reporting content, definitions, data limitations, and recommended actions.
  • Use emerging technology thoughtfully including automation, AI-enabled productivity, and workflow tools where they improve speed, accuracy, or standardization.

Qualifications
  • 4-year degree and 2-5+ years of relevant experience in Wood Products, Logistics, Supply Chain, Claims, Operations, Sales Enablement, or Analytics; or 2-5+ years successful performance in an Analyst I/II WY role.
  • Strong analytical and problem-solving skills with experience turning business requirements into reporting, insights, and recommendations.
  • Demonstrated experience with Power BI, Excel, DAX, advanced MS Office tools, and ERP/business process reporting.
  • Strong communication skills with the ability to influence stakeholders using data-backed insights and clear storytelling.
  • Ability to manage ambiguity, work across functions, support change, and balance detail-level analysis with practical business judgment.
Preferred Attributes / Experience
  • Experience with transportation, rail/truck operations, freight claims, customer delivery, reload/DC operations, or SAP/ERP shipment processes.
  • Familiarity with claims documentation requirements, product damage/theft workflows, photo evidence retention, or root-cause tracking.
  • Ability to understand cost drivers, tradeoffs, service impacts, and operational performance metrics
  • Experience working with large, multi-source datasets and simplifying complex analysis into action-oriented recommendations.
  • Curiosity and comfort with technology, automation, AI basics, and continuous improvement opportunities with Forest Products industry, SAP, CRM, Service Cloud, or customer-facing operational tools is a plus
  • Expert SQL, including complex transformations, window functions, performance tuning, and query optimization on large datasets.
  • Strong hands-on experience with a modern transformation framework (dbt strongly preferred) and version-controlled analytics workflows (Git, code reviews, CI/CD)
Core Skills for Success
Core Skill
Job Relevance
Business Acumen
Understands cost drivers, tradeoffs, operational constraints, claims impact, and performance metrics.
Data & Analytics
Uses Excel, Power BI, ERP data, and advanced analytics to interpret performance and support decisions.
Communication & Influence
Collaborates across teams and turns analysis into clear, data-backed recommendations.
Adaptability
Works through ambiguity, embraces change, and helps teams adopt better processes.
Tech & AI Awareness
Stays current with tools, automation, and AI basics that can improve productivity and standardization.
What We Offer
Compensation: This role is eligible for our annual merit-increase program, and we are targeting the salary range between $69,396- $104,095 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 5% of base pay depending on skills and experience.
Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option that includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career.
Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary.
Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3 weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours.
Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.

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