IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Glendale, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Quick apply
IT Support Analyst II
Glendale, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Glendale, AZ · Hybrid
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Glendale, AZ · Hybrid
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Glendale, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Glendale, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Quick apply
IT Support Analyst II
Mesa, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Glendale, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus ...
IT Support Analyst II
Glendale, AZ · On-site
The IT Support Analyst II will be responsible for providing technical support and assistance to ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...
Warehouse IT Support Specialist
Phoenix, AZ · On-site
$65K - $70K/yr
This role helps keep warehouse associates, supervisors, fulfillment teams, and operations ... Support warehouse technology including barcode scanners, handheld terminals, label printers ...
Warehouse IT Support Specialist
Phoenix, AZ · On-site
$65K - $70K/yr
This role helps keep warehouse associates, supervisors, fulfillment teams, and operations ... Support warehouse technology including barcode scanners, handheld terminals, label printers ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Education and Experience An Associate's degree in a computer related field or related discipline; a ...
This role helps keep warehouse associates, supervisors, fulfillment teams, and operations ... Support warehouse technology including barcode scanners, handheld terminals, label printers ...
This role helps keep warehouse associates, supervisors, fulfillment teams, and operations ... Support warehouse technology including barcode scanners, handheld terminals, label printers ...
IT Support Analyst II
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Quick apply
IT Support Analyst II
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Scottsdale, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Quick apply
IT Support Analyst II
Scottsdale, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Chandler, AZ · On-site
Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
IT Support Analyst II
Chandler, AZ · On-site
Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Associate degree in Computer Science, Information Technology, or related field a plus. Company
IT Support Analyst II
Chandler, AZ · On-site
Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Associate degree in Computer Science, Information Technology, or related field a plus. Company
IT Support Analyst II
Scottsdale, AZ · On-site
Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Associate degree in Computer Science, Information Technology, or related field a plus. Company
IT Support Analyst II
Scottsdale, AZ · On-site
Job Summary : HCTec is seeking an IT Support Analyst II who will be responsible for providing ... Associate degree in Computer Science, Information Technology, or related field a plus. Company
IT Support Technician - West Valley
Phoenix, AZ · On-site
$21.25 - $29.25/hr
Associate degree in Information Technology, Computer Science, or related field preferred * Minimum 2 years of IT support experience * Experience supporting Windows 11 environments, Microsoft Office ...
IT Support Technician - West Valley
Phoenix, AZ · On-site
$21.25 - $29.25/hr
Associate degree in Information Technology, Computer Science, or related field preferred * Minimum 2 years of IT support experience * Experience supporting Windows 11 environments, Microsoft Office ...
Tech Support Engineer
Tempe, AZ · On-site
Manage tech support test equipment and performing health checks. * Other duties, as assigned ... Requires an Associate's Degree (Bachelor's Degree preferred) in a technical discipline. An equal ...
Quick apply
Tech Support Engineer
Tempe, AZ · On-site
Manage tech support test equipment and performing health checks. * Other duties, as assigned ... Requires an Associate's Degree (Bachelor's Degree preferred) in a technical discipline. An equal ...
IT Support Technician II
Phoenix, AZ · On-site
$26 - $32/hr
Associate's degree in an IT-related field preferred; equivalent experience or relevant certifications may be considered in lieu of a degree. * 2-3 years of experience in IT support, end-user ...
IT Support Technician II
Phoenix, AZ · On-site
$26 - $32/hr
Associate's degree in an IT-related field preferred; equivalent experience or relevant certifications may be considered in lieu of a degree. * 2-3 years of experience in IT support, end-user ...
Tech Support Associate information
See Tempe, AZ salary details
$9.67 - $11.28
2% of jobs
$11.28 - $12.89
3% of jobs
$12.89 - $14.50
10% of jobs
$15.60 is the 25th percentile. Wages below this are outliers.
$14.50 - $16.12
15% of jobs
The median wage is $17.57 / hr.
$16.12 - $17.73
22% of jobs
$17.73 - $19.34
18% of jobs
$19.90 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.95
14% of jobs
$20.95 - $22.56
7% of jobs
$22.56 - $24.17
5% of jobs
$24.17 - $25.79
2% of jobs
$25.79 - $27.40
1% of jobs
$9
$18
$27
How much do tech support associate jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for tech support associate in Tempe, AZ is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.24 per hour, depending on experience, location, and employer.
What is the difference between Tech Support Associate vs Customer Service Representative?
| Aspect | Tech Support Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; certifications like CompTIA A+ are common | High school diploma; customer service training often preferred |
| Work Environment | Technical support centers, IT departments, remote troubleshooting | Call centers, retail, online support, various industries |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, telecommunications, service industries |
| Common Search & Comparison Intent | Understanding technical troubleshooting roles | Customer interaction and service skills |
The main difference between a Tech Support Associate and a Customer Service Representative lies in their focus. Tech Support Associates primarily handle technical troubleshooting and IT-related issues, often requiring technical certifications. Customer Service Representatives focus on assisting customers with inquiries, complaints, and service-related questions, often in retail or service industries. Both roles involve communication skills, but Tech Support Associates require more technical knowledge and problem-solving skills.
Is tech support an entry level job?
Tech support associate positions are often entry-level roles that require basic technical knowledge, good communication skills, and problem-solving abilities. Many employers provide on-the-job training, and certifications like CompTIA A+ can enhance prospects for beginners.
What does a tech support associate do?
A tech support associate provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often use remote tools, troubleshooting guides, and customer communication skills to ensure systems function properly and users are satisfied.
IT Support Analyst II
Mesa, AZ • On-site
HCTec
• Health Care and Social Assistance • 201 - 500 employees201 - 500 employees
Full-time
Re-posted 28 days ago
HCTec rating
7.2
Based on 11 frontline employees who took The Breakroom Quiz
Job description
We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Knowledge, Skills, & Abilities:
Education:
Bachelor's degree in computer science, Information Technology, or related field.
2+ years of experience in IT support or related role.
Experience:
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills
Requirements:
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Knowledge, Skills, & Abilities:
Education:
Bachelor's degree in computer science, Information Technology, or related field.
2+ years of experience in IT support or related role.
Experience:
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills
Requirements:
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
About HCTec
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Brentwood, TN, US
Year founded
2010