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Tech Stack Manager Jobs in Dallas, TX (NOW HIRING)

Collabera

Software Engineer/ .net developer

Irving, TX · Hybrid

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... X / C# / WPF / HTM5 / JS / C# / .NET / SQL Server technology stack). Work in Agile teams following ...

Forhyre

Technology Managing Director

Dallas, TX · Hybrid

Seeking a Managing Director, Technology to join our team. This role will work across our clients ... Delivering modernization activities in the tech stack in line with the overall strategy, including ...

Business Centric Technology

Full Stack Developer

Plano, TX · Remote

$65 - $75/hr

Collaborate with cross-functional teams, including developers, project managers, business analysts ... NET, Node.js, or comparable technologies. * Strong experience working with relational databases and ...

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Tech Stack Manager information

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How much do tech stack manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for tech stack manager in Dallas, TX is $58.62, according to ZipRecruiter salary data. Most workers in this role earn between $48.75 and $67.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tech Stack Manager, and why are they important?

To excel as a Tech Stack Manager, you need a deep understanding of software development, systems architecture, and experience with multiple programming languages and frameworks, typically supported by a degree in computer science or related field. Expertise in cloud platforms (such as AWS or Azure), CI/CD tools, containerization, and relevant certifications like AWS Certified Solutions Architect are highly valuable. Strong leadership, problem-solving, and effective communication skills help you align diverse technical teams and manage stakeholder expectations. These competencies are vital for selecting, maintaining, and evolving the optimal technology stack to meet organizational goals and ensure efficient project delivery.

What is a Tech Stack Manager?

A Tech Stack Manager is a professional responsible for selecting, organizing, and overseeing the collection of technologies (the 'tech stack') used by a company to build and maintain its software products and systems. This role involves evaluating new tools, ensuring compatibility, and optimizing the stack for efficiency and scalability. Tech Stack Managers often collaborate with development, IT, and product teams to ensure the chosen technologies align with business goals and industry best practices. Their responsibilities may also include monitoring technology trends and guiding technology-related decisions within the organization.

How does a Tech Stack Manager typically collaborate with cross-functional teams to ensure technology alignment?

A Tech Stack Manager regularly works with development, operations, product, and business teams to ensure the chosen technologies support both current and future business objectives. This involves coordinating meetings to discuss upcoming projects, gathering feedback on tech pain points, and aligning stack decisions with company goals. Effective collaboration requires strong communication skills and a proactive approach to understanding the needs of various departments, ensuring seamless integration and adoption of new tools or frameworks.

What is the difference between Tech Stack Manager vs Software Development Lead?

AspectTech Stack ManagerSoftware Development Lead
Required CredentialsBachelor's in CS or related field, certifications in cloud or project management often preferredBachelor's or higher in CS or related field, extensive coding experience, leadership skills
Work EnvironmentOversees technology stacks, collaborates with development teams, manages infrastructureLeads development projects, writes code, mentors developers, focuses on software delivery
Employer & Industry UsageUsed in tech companies, startups, enterprises managing multiple tech stacksCommon in software firms, tech teams, and project-based environments

The Tech Stack Manager primarily focuses on managing and optimizing the technology infrastructure and tools used by a company, while the Software Development Lead concentrates on guiding software projects and leading development teams. Both roles require technical knowledge, but their core responsibilities differ significantly.

What are the most commonly searched types of Tech Stack jobs in Dallas, TX? The most popular types of Tech Stack jobs in Dallas, TX are:
What are popular job titles related to Tech Stack Manager jobs in Dallas, TX? For Tech Stack Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Tech Stack Manager jobs in Dallas, TX look for? The top searched job categories for Tech Stack Manager jobs in Dallas, TX are:
Tech Stack Manager jobs near you

Customer Success Manager

Bloom Equity Partners Management LLC

Dallas, TX • On-site, Remote

Full-time

Posted 9 days ago

Job description

Customer Success Manager
Location: US, or Canada (Remote)
Department: Customer Success
Reports To: VP of Customer Success / Chief Operating Officer
About Soutron Global
Soutron Global is an internationally recognized provider of cloud-based, scalable information management systems for corporate archives, libraries, information/knowledge hubs, and museums. Since 1989, we have been the longest-serving supplier of library and information management software in the UK market, with an expanding presence in North America, Europe, and Asia.
Our mission is to help organizations transform how they manage, access, and preserve their most valuable information assets. As we continue our global expansion across multiple product lines, we are seeking a Customer Success Manager who combines deep B2B SaaS Customer Success expertise with the operational rigor to scale a best-in-class, tiered post-sales program.
Role Overview
The Customer Success Manager will lead the continuous improvement of the people, process, and technology that power Soutron Global's post-sales customer experience. This is a player-coach role: the leader will personally own a strategic book of business while operationalizing a tiered Customer Success model that spans a low-touch / high-engagement program for SMB customers and a high-touch / high-engagement program for enterprise and government customers. The CSM will be the architect of our renewals, expansion, churn-mitigation, and cross-sell / upsell motions across a multi-product portfolio, while serving as the data-driven voice of the customer to Sales, Product, and Marketing. They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net retention, and renewals pipeline health.
Key Responsibilities
Customer Success Program Leadership
  • Own the continuous improvement of people, process, and technology to deliver a best-in-class Customer Success program across the global customer base.
  • Design, operationalize, and continuously refine a tiered engagement model: low-touch / high-engagement for SMB and high-touch / high-engagement for enterprise and government customers.
  • Define and instrument a customer health framework that combines product usage, sentiment, support, and commercial signals to drive proactive intervention.
  • Serve as a player-coach by personally owning a strategic book of business while leading and developing the broader CS team.

Renewals, Retention & Commercial Motions
  • Develop, document, and drive adoption of playbooks for renewals, expansion, churn mitigation, and at-risk recovery across all customer segments.
  • Build and maintain a predictable renewals pipeline with rigorous forecasting, risk scoring, and stage-gate discipline.
  • Partner with Sales on cross-sell and upsell motions across our multi-product portfolio, ensuring CS surfaces qualified expansion opportunities and supports complex multi-product land-and-expand strategies.
  • Drive measurable improvements in Gross Revenue Retention (GRR), Net Revenue Retention (NRR), logo retention, and time-to-value.

Technology, Data & Operations
  • Operationalize and continuously optimize the Customer Success tech stack, including Gong, HubSpot, Maxio, Confluence, and JIRA.
  • Evaluate, recommend, and implement best-in-class additions to the CS tech stack (e.g., dedicated CS platforms, digital engagement tooling, AI/agentic workflows).
  • Define and own the KPI framework that drives renewals pipeline, GRR/NRR, adoption, expansion, NPS/CSAT, and CS team productivity.
  • Build dashboards and reporting cadences that provide leadership and the Board with a clear, data-driven view of customer health and commercial outcomes.

Team Leadership & Development
  • Recruit, develop, mentor, and retain a high-performing global Customer Success team across SMB, enterprise, and government segments.
  • Build career paths, performance frameworks, and enablement programs that grow CS talent at scale.
  • Foster a culture of accountability, customer obsession, collaboration, and continuous improvement.

Cross-Functional Collaboration & Voice of the Customer
  • Act as the data-driven voice of the customer to Sales, Product, Marketing, and Engineering, translating insights into roadmap, GTM, and lifecycle programs.
  • Partner with Sales leadership on segmentation, joint account planning, handoffs, and shared revenue accountability.
  • Partner with Product on adoption, feature feedback, beta programs, and customer advisory boards.
  • Partner with Marketing on customer references, case studies, advocacy, and lifecycle communications.

M&A and Portfolio Integration
  • Where applicable, lead the integration of acquired businesses, customer bases, and product lines into the unified Customer Success program.
  • Harmonize playbooks, tooling, segmentation, and KPIs across legacy and acquired portfolios to deliver a single, coherent customer experience.

Qualifications
Education & Background:
  • Bachelor's degree required; or relevant advanced degree a plus.
  • 7+ years of progressive experience in B2B SaaS Customer Success, with at least 3+ years in a leadership / player-coach capacity.
  • Demonstrated success operating across both SMB (low-touch / high-engagement) and enterprise / government (high-touch / high-engagement) segments.

Functional & Commercial Expertise:
  • Proven track record building and operationalizing tiered Customer Success programs at scale.
  • Hands-on experience developing and executing playbooks for renewals, expansion, churn mitigation, and cross-sell / upsell in a multi-product environment.
  • Strong commercial acumen with direct accountability for renewals pipeline, GRR, and NRR.
  • Experience integrating acquired businesses and product lines into a unified Customer Success program is a strong plus.

Technology & Data Fluency:
  • Hands-on experience implementing and optimizing best-in-class CS tech stacks; working knowledge of Gong, HubSpot, Maxio, Confluence, and JIRA strongly preferred.
  • Strong data fluency: comfortable defining KPIs, building dashboards, and using data to drive decisions and team performance.
  • Familiarity with modern AI / automation approaches to scaling CS operations is a plus.

Leadership & Communication:
  • Demonstrated ability to recruit, develop, mentor, and retain high-performing Customer Success teams.
  • Excellent stakeholder management and executive communication skills across customers, peers, and the leadership team.
  • Strong cross-functional collaboration skills with Sales, Product, Marketing, and Engineering.

Why Join Soutron Global?
  • Be part of a company with 35+ years of industry leadership in library and information management software.
  • Shape and scale a best-in-class Customer Success program serving prestigious customers including law firms, corporations, government agencies, and cultural institutions.
  • Build the playbooks, frameworks, and tech stack that will define the next phase of our global growth.
  • Work alongside an exceptional leadership team backed by experienced private equity partners committed to scaling the business globally and through M&A.

Apply