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Tech Rep Jobs in Laval, QC (NOW HIRING)

Endossed

User Support Representative (Remote)

Montreal, QC · Remote

CA$50K - CA$55K/yr

We're seeking a user support representative to join us on our mission to liberate the world from ... Coordinating with our tech team to solve user problems, including but not limited to; not being ...

Fairstone

Branch Support Representative

Montreal, QC · Hybrid

Join Fairstone as a Branch Support Representative, reporting to Sr manager, Credit and Customer ... Open space office environment with up-to-date technology What will you be doing: * Respond promptly ...

Acosta

Retail Sales Representative

Longueuil, QC

Full-time We are currently recruiting for a results-oriented Retail Representative to represent our ... Computer literate and comfortable using digital technology (handheld, camera, etc.) * Able to lift ...

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All JobsTech Rep JobsTech Rep Jobs in Laval, QC

Tech Rep information

What is the difference between Tech Rep vs Service Technician?

AspectTech RepService Technician
CredentialsTypically requires technical certifications or industry-specific trainingOften requires technical training, certifications vary by industry
Work EnvironmentField visits, client sites, or office-based supportOn-site repairs, maintenance, and troubleshooting
Employer & Industry UsageManufacturers, suppliers, and service providersRepair shops, manufacturing, and industrial facilities
Common Search & ComparisonTech Rep vs Service Technician

The main difference between a Tech Rep and a Service Technician lies in their roles. Tech Reps often focus on product support, client communication, and technical consulting, while Service Technicians primarily perform hands-on repairs and maintenance. Both roles require technical skills and certifications, but Tech Reps typically work more in a support and advisory capacity, whereas Service Technicians are more involved in direct service tasks.

How much do tech reps make?

Tech representatives typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced tech reps with specialized skills or certifications can earn higher wages, often supplemented with commissions or bonuses based on performance.

What does a tech rep do?

A tech rep, or technical representative, provides technical support and assistance to customers or clients, often troubleshooting hardware or software issues. They may install, maintain, and repair equipment, and often require technical knowledge, communication skills, and sometimes certifications related to specific products or systems.
Tech Rep jobs near you
Infographic showing various Tech Rep job openings in Laval, QC as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 11% Part Time, 11% Contract, and 2% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

User Support Representative (Remote)

Montreal, QC • Remote

Endossed
See more jobs at Endossedexternal

CA$50K - CA$55K/yr

Full-time

Re-posted 18 days ago

Job description

What we are about & What we expect from our User Support Team 

Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world's first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data. 

We won't rest until everybody knows. We're seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO;  your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data. 

You will

The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by: 

  • Responding to requests via our direct chat in the application (Intercom)
  • Responding to emails sent by users complaining or wanting help (Gmail)
  • Creating content to automate the process of supporting users (blogs, videos, help documents)
  • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc

The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.

You will not be a fit if

  • You are not driven and independant 
  • Have less than excellent verbal and written communication skills
  • Are not hungry for success
  • You do not possess these traits
    • Relentlessness
    • Grit
    • Humility
    • Curiosity
    • Raw intelligence
    • Integrity
    • Courage

We value

  • Experience with user support
  • Amazing human beings who are hustlers and laugh in the face of adversity