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Tech Ops Manager Jobs in Baton Rouge, LA (NOW HIRING)

Join Parachute

Assistant Manager

Baton Rouge, LA · On-site

$50K - $55K/yr

... technology - our donor app makes booking and earning easy for donors, and our team makes every ... Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and ...

Join Parachute

Assistant Manager

Baton Rouge, LA

... technology - our donor app makes booking and earning easy for donors, and our team makes every ... Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and ...

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Tech Ops Manager information

What are the key skills and qualifications needed to thrive as a Tech Ops Manager, and why are they important?

To thrive as a Tech Ops Manager, you need a solid background in IT operations, systems administration, and team leadership, typically supported by a bachelor’s degree in computer science or related field. Familiarity with monitoring tools (like Nagios or Datadog), cloud platforms (AWS, Azure), and ITIL or similar certifications is highly valued. Strong communication, problem-solving, and organizational skills help Tech Ops Managers effectively coordinate teams and resolve technical issues quickly. These capabilities are essential for maintaining reliable IT infrastructure and ensuring seamless business operations.

What are some common challenges faced by Tech Ops Managers, and how can they effectively address them?

Tech Ops Managers often encounter challenges such as coordinating between cross-functional teams, managing rapid incident response, and ensuring system stability during periods of high demand. To address these, strong communication skills are essential for facilitating collaboration between IT, development, and business units. Proactive monitoring, clear escalation procedures, and continuous process improvement can help mitigate technical issues and maintain service reliability. Staying adaptable and fostering a culture of learning also enables Tech Ops Managers to navigate evolving technologies and operational needs.

What does a Tech Ops Manager do?

A Tech Ops Manager, or Technical Operations Manager, oversees the technical aspects of an organization's operations. They manage IT systems, ensure network and infrastructure reliability, and coordinate technical teams to support business objectives. Their responsibilities often include troubleshooting system issues, implementing new technologies, and maintaining security protocols. Tech Ops Managers play a key role in ensuring smooth daily operations and minimizing downtime.

What is the difference between Tech Ops Manager vs Network Operations Center (NOC) Manager?

AspectTech Ops ManagerNOC Manager
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL, PMPBachelor's in IT, Computer Science, or related field; certifications like Cisco CCNA, Network+
Work EnvironmentOversees IT infrastructure, cloud services, and internal tech teamsManages network monitoring, incident response, and network infrastructure teams
Employer & Industry UsageUsed across tech companies, enterprises, and service providersPrimarily in telecom, internet service providers, and large enterprises

The Tech Ops Manager focuses on overall IT operations, including cloud and infrastructure management, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and work in tech-driven environments, but their scope and focus differ significantly.

Tech Ops Manager jobs near you
Agile Project Manager - Delivery Lead

Agile Project Manager - Delivery Lead

ALLIANCE SAFETY COUNCIL

Baton Rouge, LA • Hybrid

Full-time

Posted 25 days ago

Job description

Alliance Safety Council

Agile Project Manager - Delivery Lead

Summary

Alliance Safety Council is seeking an Agile Project Manager - Delivery Lead to drive execution across multiple product and technology initiatives. This role owns sprint hygiene, team coordination, dependency/risk management, and delivery consistency. The Delivery Lead ensures work progresses predictably without relying on the Product Manager to act as the day-to-day organizer and follow-up engine.

Responsibilities

  • Own agile execution across multiple active initiatives (planned work + incoming priorities)
  • Run sprint ceremonies and delivery cadence:
    • backlog grooming support
    • sprint planning
    • daily standups (as needed)
    • sprint reviews/demos
    • retrospectives
  • Maintain sprint hygiene and workflow discipline:
    • ensure work is sized, ready, and sequenced
    • track progress and blockers
    • enforce definitions of ready/done with the team
  • Manage delivery logistics across stakeholders:
    • timelines, risks, dependencies, and handoffs
    • cross-functional coordination (IT, Ops, Finance, Compliance, etc.)
  • Surface delivery risks early and propose mitigation options
  • Keep delivery moving by driving follow-ups, action items, and accountability
  • Coordinate release readiness as needed (UAT timelines, final checks, go/no-go)
  • Provide clear reporting and transparency on progress, risks, and priorities

Key Outcomes / Success Metrics

  • Sprints are predictable, clean, and stable
  • Stakeholders have visibility into delivery status and realistic timelines
  • The product department is not blocked by lack of coordination or follow-through
  • Reduced context switching and meeting overhead on the Product Manager
  • Dependencies are managed proactively (not discovered late)

Requirements

  • 1-4 years experience in agile project management, delivery leadership, or scrum master function
  • Strong understanding of agile delivery practices (Scrum/Kanban/hybrid)
  • Experience managing cross-team dependencies and multiple simultaneous projects
  • Ability to communicate clearly with technical and non-technical stakeholders
  • Strong organizational skills and assertive follow-through

Preferred

  • Experience delivering software products in regulated or operationally complex environments
  • Jira (or similar tools)
  • Experience supporting discovery-to-delivery workflows (not just “ticket pushing”)
  • Experience establishing and owning Project Management processes and best practices

Qualifications

A Bachelor's degree in Computer Science, IT, Business Administration or related field.

Proven experience of 3-5 years of project management experience as a Scrum Master or in a similar Agile team role.

A recognized certification like Certified Scrum Master (CSM) or Professional Scrum Manager (PSM) is preferred.

Conflict resolutions skills and proficiency in tools like Jira and Azure DevOps.

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