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Tech Helper Jobs in Franklin, MA (NOW HIRING)

Lucas Milhaupt

IT Technician

Warwick, RI · On-site

Provide Tier 1 support through the IT Help Desk ticketing portal and serve as on-site contact for IT-related needs. * Maintain accurate hardware asset documentation. * Identify equipment shortages ...

BGBx

Helpdesk Manager

Boston, MA · On-site

$75K - $105K/yr

Helpdesk Manager Position Overview The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology ...

Sodexo

Food Prep Helper

Boston, MA

$26.96/hr

Food Prep Helper Location ... WENTWORTH INSTITUTE OF TECHNOLOGY - 45713003 Workdays/shifts : Varying shifts, days/hours (open ...

Sodexo

Food Prep Helper

Boston, MA

$26.96/hr

Food Prep Helper Location ... WENTWORTH INSTITUTE OF TECHNOLOGY - 45713003 Workdays/shifts : Varying shifts, days/hours (open ...

Elektrofi

Manager, IT

Boston, MA · On-site

$116K - $162K/yr

That's why we need you-to help us make a significant impact by taking on increasingly complex ... Join us as Manager, IT, and you'll be part of a culture that welcomes diversity, thinks differently ...

Halozyme Hypercon

Manager, IT

Boston, MA

$116K - $162K/yr

That's why we need you-to help us make a significant impact by taking on increasingly complex ... Join us as Manager, IT, and you'll be part of a culture that welcomes diversity, thinks differently ...

Elektrofi Inc

Manager, IT

Boston, MA · On-site

$116K - $162K/yr

That's why we need you--to help us make a significant impact by taking on increasingly complex ... Join us as Manager, IT, and you'll be part of a culture that welcomes diversity, thinks differently ...

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How much do tech helper jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for tech helper in Franklin, MA is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Tech jobs in Franklin, MA? The most popular types of Tech jobs in Franklin, MA are:
Tech Helper jobs near you
Infographic showing various Tech Helper job openings in Franklin, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,264 per year, or $18.4 per hour.

Help Desk Support Specialist

Motion Recruitment Partners, LLC

Boston, MA • On-site

Other

Posted 10 days ago

Job description

A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate environment. This role is onsite for 5 days per week.
This role is ideal for an IT support professional who enjoys being the first point of contact for users, solving technical issues, and improving the overall employee technology experience. This is a great opportunity for someone looking to expand their enterprise IT experience, work with modern workplace technologies, and make an immediate impact within a collaborative team.
Contract Duration: 6 months with opportunity of extension or conversion
Required Skills & Experience
  • 2 + years of experience providing level 1 & 2 Help Desk Support, or IT Support
  • Strong experience with Microsoft 365 administration
  • Experience with Microsoft Entra ID and Intune
  • Strong troubleshooting skills across:
    • Windows desktop/laptops
    • Hardware and software issues
    • User access and account management
    • Microsoft applications
  • Experience supporting enterprise users in an onsite environment
  • Strong communication and customer service skills

Desired Skills & Experience
  • Experience troubleshooting and supporting zoom
  • Familiarity with AI tools such as Claude
  • Experience documenting processes and improving support workflow

What You Will Be Doing
Tech Breakdown
  • 40% Microsoft applications
  • 30% End User Support
  • 20% Zoom and iOS Device Support
  • 10 % Documentation
Daily Responsibilities
  • 65% Hands On
  • 35% Collaboration

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