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Senior IT Director, ERP Applications
Posting Start Date: 5/20/26
Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 | Chicago, Illinois, USA, 60631
Requisition ID: 35793
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big!
Job Overview
The Senior IT Director, ERP Applications owns Komatsu's SAP S/4HANA transformation and long-term ERP operating model. This role is accountable for delivering a successful implementation and ensuring the organization is prepared to operate, support, and continuously improve the platform post go-live-driving system stability, adoption, and sustained business value.
As a trusted business and technology leader, this individual quickly builds credibility with executive and functional stakeholders, aligning ERP strategy, process design, and organizational readiness to fully embed ERP capabilities into day-to-day operations.
This role requires a leader with strong business acumen, deep technical expertise across platforms, and a proven track record leading large-scale transformation programs and complex vendor ecosystems.
What Success Looks Like
SAP S/4HANA operating as a stable, trusted enterprise platform
Clear business ownership of ERP-enabled processes
A scalable ERP support model with defined accountability
Measurable improvements in efficiency, data quality, and decision-making
Reduced post-go-live risk and reliance on external vendors over time
Key Job Responsibilities
Executive Leadership & Strategy
o Own the end-to-end ERP lifecycle, including transformation strategy, implementation delivery, and transition to steady-state operations.
o Define and maintain a multi-year ERP roadmap that integrates process harmonization, data standardization, technology modernization, and post-go-live optimization.
o Establish a clear ERP operating model that defines accountability for run, enhance, and innovate activities following implementation.
o Anticipate future technology, business, and industry trends to ensure ERP capabilities continue to enable enterprise performance.
Transformation, Stabilization & Operational Readiness
o Lead the full ERP lifecycle from design through deployment, stabilization, and transition to steady-state operations.
o Ensure the organization is prepared to support, maintain, and evolve the ERP platform through clearly defined ownership, support structures, and operating processes.
o Own hypercare and stabilization phases, ensuring performance, adoption, and business confidence are established before transitioning to normal operations.
o Drive enterprise process harmonization and ensure standardized processes are embedded into daily operations and performance management.
Business Relationship Management
o Establish trust and credibility with executive and functional leaders by demonstrating deep understanding of their operational priorities and challenges.
o Operate as the enterprise integrator-aligning business strategy, process ownership, and ERP execution to deliver measurable performance improvements.
o Partner with business leaders to transition from a "project mindset" to operational ownership of ERP-enabled processes.
o Ensure transparent, consistent communication of ERP performance, risks, and outcomes during both transformation and steady-state operations.
Vendor & Partner Governance
o Serve as the single accountable executive owner for ERP vendors across implementation and post-implementation support, ensuring delivery quality, operational stability, and value realization.
o Transition vendor engagement models from implementation-focused delivery to sustainable support and optimization frameworks.
o Hold partners accountable for business outcomes, not just technical milestones.
Technology & Operations Oversight
o Ensure ERP platforms and surrounding systems operate reliably and securely during migration and in steady-state operations.
o Establish ERP service management, monitoring, escalation, and performance metrics to support reliable day-to-day operations post-go-live.
o Own ERP operational risk management, including cybersecurity, compliance, licensing, and resilience.
o Ensure legacy systems are responsibly decommissioned or integrated following ERP deployment.
Talent Development & Team Leadership
o Build and lead a senior ERP leadership organization spanning ERP systems, enterprise applications, data/integration, and business transformation.
o Develop internal capabilities to support, operate, and continuously improve the ERP platform-reducing long-term reliance on external partners.
o Create a culture that treats ERP as a long-term enterprise capability, not a one-time implementation.
Qualifications/Requirements
Bachelor's degree required (Business, IT, or related field); MBA or advanced degree preferred.
Minimum 15 years of IT experience, including 8-10 years in IT management or technology transformation leadership.
Proven record of delivering global SAP S/4HANA transformations that achieved measurable business outcomes - including process harmonization, operational efficiency, and cost optimization.
Proven experience transitioning large ERP programs from implementation into stable, scalable, and well-governed steady-state operations.
Demonstrated ability to align IT strategy and architecture with enterprise process design and business goals.
Experience in manufacturing, industrial, or asset-intensive industries strongly preferred.
Visionary leadership with the ability to align IT with long-term business goals.
Deep understanding of SAP S/4HANA ecosystem, integrations, and cloud platforms.
Strong organizational change management capabilities and transformation delivery experience.
Skilled in program governance, risk mitigation, and vendor relationship management.
Solid grounding in cybersecurity, data governance, and compliance standards.
Exceptional communication, presentation, and stakeholder management skills.
Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $230,000-290,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.