ZipRecruiter

Log In

1

Tech Connect Jobs in Baltimore, MD (NOW HIRING)

ICT Mondial Inc

Amazon Connect Developer

Woodlawn, MD · On-site

The successful candidate will have fluency in AWS Connect design and development principles and ... technology solutions in a fast-paced, deadline-driven enterprise environment • Excellent ...

Voyage Health

Travel Surgical Tech

Randallstown, MD · On-site

$1.7K - $1.8K/wk

Surgical Tech Location: Randallstown, Maryland Employment Type: Travel/Contract Pay: $1775 - $1868 ... At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying ...

Voyage Health

Travel Surgical Tech

Randallstown, MD · On-site

$1.7K - $1.8K/wk

Surgical Tech Location: Randallstown, Maryland Employment Type: Travel/Contract Pay: $1775 - $1868 ... At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying ...

Voyage Health

Travel Cyto Tech

Baltimore, MD · On-site

$2.5K - $2.6K/wk

Cyto Tech Location: Baltimore, Maryland Employment Type: Travel/Contract Pay: $2503 - $2634 per ... At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying ...

next page

Showing results 1-20

All JobsTech Connect JobsTech Connect Jobs in Baltimore, MD

Tech Connect information

See Baltimore, MD salary details

$10

$33

$79

How much do tech connect jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for tech connect in Baltimore, MD is $33.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $47.36 per hour, depending on experience, location, and employer.

What is a Tech Connect?

A Tech Connect job is typically a role designed to help individuals transition into technical careers, often with a focus on training and skill development. These roles are common in technology companies that offer structured programs for candidates from non-traditional backgrounds or those looking to switch into tech fields. Participants may receive hands-on experience, mentorship, and coursework in relevant technical areas like software engineering, data analysis, or IT support.

What does a Tech Connect do?

A typical day for a Tech Connect involves responding to technical support requests, troubleshooting hardware and software issues, and providing guidance to users either in person or remotely. They often collaborate with IT teams to escalate more complex problems, maintain accurate records of support interactions, and contribute to the rollout of new technologies or updates. Tech Connect professionals may also lead brief training sessions or create user documentation to help employees navigate new systems. The environment is usually fast-paced and team-oriented, offering a dynamic work experience and continuous skill development opportunities.

What skills and qualifications are needed to thrive as a Tech Connect?

To excel as a Tech Connect, candidates should have a strong understanding of information technology concepts, excellent troubleshooting abilities, and a background in computer science or related fields. Familiarity with helpdesk ticketing software, remote support tools, and relevant industry certifications such as CompTIA A+ or Microsoft Certified Professional are commonly needed. Outstanding interpersonal communication, patience, and a customer-focused mindset distinguish top performers in this role. These skills are essential for effectively resolving technical issues, supporting end-users, and ensuring reliable IT service delivery within an organization.

How does Tech Connect work?

Tech Connect is a program that links job seekers with technology-related employment opportunities through a platform or network. It typically involves submitting a profile, skills assessment, and applying for jobs, often utilizing tools like applicant tracking systems and requiring relevant technical skills or certifications.

What job categories do people searching Tech Connect jobs in Baltimore, MD look for?

The top searched job categories for Tech Connect jobs in Baltimore, MD are:

Tech Connect jobs near you
Infographic showing various Tech Connect job openings in Baltimore, MD as of September 2026, with employment types broken down into 70% Full Time, 22% Part Time, and 8% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $70,608 per year, or $33.9 per hour.

Amazon Connect Developer

Ellicott City, MD • On-site

Omm IT Solutions
See more jobs at Omm IT Solutionsexternal

Contractor

Posted 5 days ago

Job description


PLEASE NOTE:
  • IT IS 100 % On site position Woodlawn
  • Selected candidate must be able to obtain and maintain a public trust clearance
  • Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week

KEY REQUIRED SKILLS:
  • The successful candidate will have fluency in AWS Connect design and development principles and work with stakeholders to develop enterprise business solutions that leverages industry processes and best practices.

POSITION DESCRIPTION:
  • Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
  • Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
  • Support and enhance existing processes based on new requirements or upgrades
  • Facilitate requirements gathering, review and document requirements
  • Design and develop solutions within the ServiceNow environment
  • All other duties as assigned or directed

Requirements
BASIC QUALIFICATIONS
  • Master's and 10+ years of experience, Bachelor's and 12+ years of experience or 18+ years in lieu of a degree
  • Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
  • 7 years of experience working with large enterprise framework
  • 7 years of hands-on experience working with AWS Cloud platform
  • 3 years of hands-on experience working with Amazon Connect
  • 3 years of experience using Node.js, Python or Java for development
  • 3 years of experience in designing call routing & messaging
  • Excellent interpersonal and communication skills

REQUIRED SKILLS
  • Solid AWS Cloud and AWS Connect Developer experience
  • Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
  • Experience with process flow documentation creation.
  • Experience with Lambda, Lex Conversational, Bots/NLP, Kinesis Streams, Glue, VPC, SMS (Simple Notification Service), AppSync, EventBridge, Kinesis Firehouse, DynamoDB Streams, Service Catalog, Kinesis Data Analytics
  • Strong verbal and written communication skills.

DESIRED SKILLS
  • Adept at working independently, but also in a team environment
  • Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
  • Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
  • Prior Federal government experience
  • Self-starter, highly motivated individual who adapts to a dynamic work environment
  • Strong attention to detail with an ability to operate effectively across multiple priorities

Apply