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Tech Associate Jobs in Chester, MD (NOW HIRING)

Office Depot

Retail Part Time Store Associate

Glen Burnie, MD · On-site

$15 - $17.25/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Office Depot

Retail Part Time Store Associate

Annapolis, MD · On-site

$15 - $17.25/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Office Depot

Retail Part Time Store Associate

Annapolis, MD

$15 - $17.25/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Office Depot

Retail Part Time Store Associate

Annapolis, MD · On-site

$15 - $17.25/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

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All JobsTech Associate JobsTech Associate Jobs in Chester, MD

Tech Associate information

See Chester, MD salary details

$11

$21

$33

How much do tech associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tech associate in Chester, MD is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.38 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What cities near Chester, MD are hiring for Tech Associate jobs?

Cities near Chester, MD with the most Tech Associate job openings:

Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Chester, MD as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,458 per year, or $21.4 per hour.

Information Technology (IT) Specialist

Lanham, MD • On-site

AST SpaceMobile
Telecommunications • 51 - 200 employees
Learn more about AST SpaceMobileexternal

Full-time

Posted 12 days ago

Job description

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We areseeking an Information Technology Specialist to support end users in our rapidly growing team, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment.
The ideal candidate has experience supporting telecommunications, networking, satellite communications, or other high-availability environments and is passionate about operational excellence, problem solving, and continuous improvement. This role requires strong technical expertise, collaboration skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
  • Support AST facilities in Lanham, MD, and Arlington, VA.
  • Provide hardware and software support for end-user workstations, servers, and mobile devices.
  • Manage user accounts in on-premises Active Directory and cloud-based identity platforms, including Entra and 1Password.
  • Support and maintain Office 365 applications for users.
  • Prepare, deploy, and ship hardware to remote sites and end users.
  • Assist with deploying on-premises hardware, including routers, switches, cameras, access points, servers, workstations, monitors, and printers.
  • Install, patch, and upgrade software to maintain system security and integrity.
  • Troubleshoot communication issues related to cabling, infrastructure components, and badge access systems.
  • Create and maintain accurate cabling infrastructure documentation.
  • Support the facilities maintenance team when time and availability permit.
  • Escalate complex issues to subject matter experts as needed.
  • Complete other related duties as assigned.

Qualifications
  • Strong commitment to helping others and providing excellent support.
  • Exceptional attention to detail.
  • Ability to prioritize tasks and meet scheduled project deadlines.
  • Strong troubleshooting and diagnostic skills for physical communications issues.
  • Ability to plan for and procure the equipment, materials, and components needed to complete tasks on schedule.
  • Ability to quickly learn new skills and technologies.
  • Comfortable working in a fast-changing, rapidly evolving environment.
  • Flexibility to work in on-call rotations as needed.

Education:
  • High school diploma or equivalent required; associate or bachelor's degree in computer science or related field preferred.
  • IT-related certifications (Microsoft, CompTIA, ITIL) are a plus.

Experience:
  • Minimum of 3 years of experience in desktop support, help desk, or customer support roles.
  • 3+ years of experience installing and maintaining network and security systems, including access points, switches, access control components, and related cabling.
  • Technical support experience with Microsoft Windows and Microsoft Office.
  • Hands-on experience maintaining hardware, including racking servers, deploying workstations, and configuring peripherals.
  • Working knowledge of networking fundamentals, including the OSI model, TCP/IP, protocols, routing, and firewalls.

Preferred Qualifications:
  • Experience with Cisco Meraki network infrastructure and equipment.
  • Experience supporting macOS, iOS, and Android devices.
  • Security systems installer license and insurability.
  • Ability to obtain / maintain a Secret security clearance.

Soft Skills:
  • Strong interpersonal and collaboration skills.
  • Strong written and verbal communication skills.
  • Close attention to detail to ensure accurate information and project deliverables.

Technology Stack:
  • Operating Systems: Windows, Linux, macOS, iOS, Android.
  • Identity & Access: Active Directory, Entra, 1password.
  • Productivity & Collaboration: Office 365, Teams, Jira, Confluence.
  • Networking: Routers, managed switches, firewalls, TCP/IP, Cisco / Meraki.
  • Virtualization: Docker, Hyper-V, Proxmox.
  • Cloud Services: AWS, Azure.
  • Hardware: Servers, workstations, printers, mobile devices, cabling.

Physical Requirements
  • Ability to work in a standard office environment and use a computer for extended periods.
  • Ability to use ladders.
  • Ability to operate hand carts and move equipment.
  • Ability to crawl under desks.
  • Ability to replace Ethernet cables at switches and wall ports.
  • Ability to lift or move equipment weighing up to 50 lbs.

This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned from time to time, or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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