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Tech Associate Jobs in Capitol Heights, MD (NOW HIRING)

AEG

IT Associate

Tysons, VA · On-site

$25 - $30/hr

The IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the ...

TENICA Global Solutions

IT Associate TS/SCI

Chantilly, VA · On-site

$80K - $160K/yr

ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you will be responsible for providing guidance and developing, and maintaining IT strategy and tasks to ...

The Edgar Lomax Company

Be Seen First

Executive Assistant

Alexandria, VA · On-site

$45K - $45K/yr

Typing (or Keyboarding) certificate, Word Processing and Career Studies certificate, or Administrative Support Technology associate's degree.

The Edgar Lomax Company

Be Seen First

Executive Assistant

Alexandria, VA · On-site

$45K - $45K/yr

Typing (or Keyboarding) certificate, Word Processing and Career Studies certificate, or Administrative Support Technology associate's degree.

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All JobsTech Associate JobsTech Associate Jobs in Capitol Heights, MD

Tech Associate information

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How much do tech associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for tech associate in Capitol Heights, MD is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.86 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Capitol Heights, MD?

The most popular types of Tech jobs in Capitol Heights, MD are:

What cities near Capitol Heights, MD are hiring for Tech Associate jobs?

Cities near Capitol Heights, MD with the most Tech Associate job openings:

Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Capitol Heights, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,309 per year, or $21.8 per hour.

IT Associate

Tysons, VA • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$25 - $30/hr

Part-time

Posted 12 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Position Overview
Capital One Hall is seeking a dependable and customer-focused Part-Time IT Associate to support the venue's day-to-day technology operations. This position is ideal for someone with a strong interest in IT who enjoys working in a fast-paced event environment and providing hands-on technical support.
The IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the venue. Because Capital One Hall operates around performances, private events, and corporate functions, this position will occasionally require evening, weekend, and event-based availability.
Key Responsibilities
  • Provide first-level technical support to venue staff, event teams, and clients.
  • Troubleshoot computers, printers, phones, network connectivity, Wi-Fi, and other IT equipment.
  • Assist with setup, monitoring, and troubleshooting of technology used during events.
  • Support digital signage, lobby displays, LED banners, and other venue technology.
  • Assist with maintaining IT equipment, inventory, cables, peripherals, and other technology assets.
  • Perform basic user account, workstation, and software support.
  • Assist with network troubleshooting and escalate more complex network issues to the IT Manager.
  • Support event-related technology requests and provide on-site assistance when needed.
  • Help monitor technology systems throughout the building and report issues promptly.
  • Assist with equipment installations, replacements, updates, and preventative maintenance.
  • Document technical issues, solutions, and equipment changes.
  • Assist with IT projects and other technology-related tasks as assigned.
  • Maintain a professional and service-oriented attitude when working with employees, clients, vendors, and guests.

Qualifications
  • High school diploma or equivalent required; IT-related education or experience preferred.
  • Basic understanding of Windows computers, networking, Wi-Fi, printers, and common business applications.
  • Strong troubleshooting and problem-solving skills.
  • Comfortable working independently and knowing when to escalate an issue.
  • Strong communication and customer-service skills.
  • Ability to work in a busy event environment and prioritize multiple requests.
  • Ability to lift and move IT equipment and work in various areas of the venue.
  • Previous help desk, desktop support, event technology, or hospitality technology experience is a plus.
  • CompTIA A+, Network+, or similar certifications are a plus but not required.

Schedule
This is a part-time position with a flexible, event-driven schedule. Hours may vary based on venue operations and event schedules. Availability for evenings, weekends, and occasional holidays may be required.
Ideal Candidate
The ideal candidate is someone who enjoys technology but also enjoys working with people. They should be comfortable troubleshooting problems on the fly, working in a live event environment, and taking ownership of issues from start to finish.
This is a great opportunity for a college student, recent IT graduate, aspiring IT professional, or someone looking to gain hands-on experience in a professional venue environment.
Compensation
Hourly Rate: $25-$30/hour, based on experience and qualifications.
Equal Opportunity
Capital One Hall is committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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