Tech Associate Jobs in Brighton, TN (NOW HIRING)

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: The SOC analyst is responsible for activities relating to monitoring, detecting and responding to security events. The SOC analyst triages, research, and documents all security events and alerts as they are received. This individual supports multiple security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners. Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third parties and other sources.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Monitors and process responses for security events (generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third parties and other sources ) as part of a 24x7 team.
• Receives information sharing and analysis center (ISAC) information and is hunts for potential compromise across the infrastructure.
• Investigates and documents events to aid incident responders, managers and other SOC team members on security issues and the emergence of new threats.
• Assists with incident response as events are escalated, including triage, remediation and documentation.
• Assists IT groups and business units in troubleshooting compatibility issues between security tools and business or productivity programs.
• Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
• Assists management in investigating IT or cyber-security events and developing resolutions.
• Shares information as directed with other team members and ISACs.
• Provides feedback and suggestions to improve IT Security processes and procedures.
• Works closely with project managers to meet and complete project milestones accurately and on time.
• Maintain awareness of emerging threats and basic cybersecurity best practices.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree in management information systems or another related field preferred

Experience

• 0 - 2 years' experience using various operating systems.
• 2 years' experience using desktop productivity software.
• Security certifications such as CompTIA Security+, Certified SOC Analyst (CSA), or equivalent.

Skills & Knowledge

• Ability to work independently and solve problems as they arise
• Ability to handle confidential and sensitive information with integrity
• Ability to continuously learn new technologies
• Basic knowledge of Security information and Events Management (SIEM) solutions.
• Basic knowledge of the Security CIA Triad
• Basic understanding of network topologies.
• Basic understanding of TCP/IP services or networks.
• Basic understanding of security and access control tools.
• Basic understanding of encryption technologies and algorithms.
• Effective communication skills, written and verbal.
• Working towards a Security + or Network + certifications.
• IT Helpdesk experience.
• Experience setting up and managing PC's.
• Self-motivated and ability to work in fast-paced environment.
• Display an in-depth understanding of new trends and technologies related to IT security and compliance and contribute to the company IT security strategy and roadmap.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.