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Tech Associate Jobs in Addison, IL (NOW HIRING)

Addison Public Library

IT Services Associate

Addison, IL · On-site

$18.13 - $22.67/hr

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · Hybrid

$65K - $75K/yr

Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two years of experience and / or training in IT support or related fields. * Understanding of IT hardwar ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · On-site

$65K - $75K/yr

Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two years of experience and / or training in IT support or related fields. * Understanding of IT hardwar ...

E Tech Group

Engineering Manager

Chicago, IL · On-site

As an E Tech associate, you can unlock your greatest potential through challenges and opportunities. E Tech Group is an Equal Opportunity Employer. Applicants are considered for employment without ...

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Tech Associate information

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How much do tech associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for tech associate in Addison, IL is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.81 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Addison, IL?

The most popular types of Tech jobs in Addison, IL are:

What cities near Addison, IL are hiring for Tech Associate jobs?

Cities near Addison, IL with the most Tech Associate job openings:

Tech Associate jobs near you

Information Technology Services Associate - Part Time

City Colleges of Chicago

Chicago, IL • On-site

$16.97 - $23.87/hr

Full-time, Part-time

Re-posted 21 days ago

City Colleges Of Chicago rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

234th of 627 rated colleges and universities

Job description

INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART TIME
MALCOLM XCOLLEGE
Malcolm X College is currently seeking a part-time Information Technology Service Associate for the Information Technology Department.
The basic function of this position is to support the computer hardware and software used by students, administrators, faculty and staff in a variety of academic settings and to achieve student success.
The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
ESSENTIAL DUTIES:
  • Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff.
  • Maintains, installs and tests software applications on computer hardware throughout the college.
  • Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
  • Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.
  • Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.
  • Facilitates use of equipment for various internal and external events.
  • Assembles and disassembles equipment on site before and after classes.
  • Provides limited training to audio-visual/multi-media equipment users.
  • Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.

QUALIFICATIONS:
  • Associate's degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
  • Minimum of two years of related work experience.
  • Knowledge and experience with supporting both Windows and Macintosh platforms.
  • Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.
  • Sound verbal and written communication skills.
  • Great team player and self-starter.

Salary Range: $16.97 - $23.87 per hour
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
This position is represented by the Local 1600 union
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!
Malcolm X College has been named as a Most Promising Places to Work in Community Colleges award winner! NISOD joins Diverse: Issues in Higher Education in recognizing Malcolm X College's best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.

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