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Tech Associate Jobs in Maryland (NOW HIRING)

A Square Group

Support Technician (Mid-level)

Rockville, MD · On-site

$22 - $30/hr

Bachelor's degree along with at least one (1) year of relevant work experience in IT customer support or an Associate degree or H.S. diploma with at least three (3) years of relevant work experience ...

ASG

Support Technician (Mid-level)

Rockville, MD · On-site

$22 - $30/hr

Bachelor's degree along with at least one (1) year of relevant work experience in IT customer support or an Associate degree or H.S. diploma with at least three (3) years of relevant work experience ...

AUI Power

Overhead Project Manager

Elkton, MD · On-site

Proficient in basic computer applications and workplace technology * Associate's degree in construction management or relevant field experience ( Preferred) * Background in electric utility industry ...

AUI Power

Overhead Project Manager

Elkton, MD · On-site

Proficient in basic computer applications and workplace technology * Associate's degree in construction management or relevant field experience (Preferred) * Background in electric utility industry ...

AUI Power

Project Manager

Capitol Heights, MD · On-site

Proficient in basic computer applications and workplace technology * Associate's degree in construction management or relevant field experience (Preferred) * Background in electric utility industry ...

AUI Power

Project Manager

Capitol Heights, MD · On-site

Proficient in basic computer applications and workplace technology * Associate's degree in construction management or relevant field experience ( Preferred) * Background in electric utility industry ...

CARCHEX

IT Help Desk Associate

Cockeysville, MD

$22 - $26/hr

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: Oversee daily end user system ...

CARCHEX LLC

IT Help Desk Associate

Cockeysville, MD · On-site

$22 - $26/hr

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: · Oversee daily end user ...

CARCHEX

IT Help Desk Associate

Cockeysville, MD · On-site

CARCHEX is seeking an IT Help Desk Associate to provide daily hands-on assistance and first-level support to employees, ensuring system efficiency. The role involves troubleshooting technical issues ...

Carchex

IT Help Desk Associate

Cockeysville, MD · On-site

$22 - $26/hr

The IT Help Desk Associate will provide daily hands-on assistance and first-level support to CARCHEX employees to ensure system efficiency. Essential Responsibilities: • Oversee daily end user ...

FINRA

Associate Director, Technology

Rockville, MD · On-site

$131K - $248K/yr

The Technology Manager is generally autonomous in their oversight and active management for Technology project(s) and most often reports directly to a Director or Senior Director. Essential Job ...

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Tech Associate information

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How much do tech associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for tech associate in Maryland is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges Tech Associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What are the key skills and qualifications needed to thrive as a Tech Associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are Tech Associates?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

Which 3 jobs will survive AI?

Tech Associates working in roles that require complex problem-solving, creativity, and human interaction—such as cybersecurity analysts, software developers focusing on AI and machine learning, and IT support specialists—are likely to remain in demand. These jobs involve skills that are difficult for AI to fully replicate, especially when combined with certifications and ongoing learning. Human oversight and interpersonal skills will continue to be essential in these fields.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What is a technical associate job?

A technical associate is a professional who provides technical support, troubleshooting, and assistance with hardware, software, or network systems. They often work in IT environments, using tools like diagnostic software and may hold certifications such as CompTIA A+ or Network+ to perform their duties effectively.

What hot tech job pays $775 000?

High-level roles such as senior software engineers, data scientists, or cloud architects in the tech industry can earn salaries approaching or exceeding $775,000 annually, especially with bonuses and stock options. These positions typically require advanced skills, extensive experience, and often involve working in competitive, high-demand environments like Silicon Valley or major tech hubs.

What does a technology associate do?

A technology associate supports IT teams by assisting with hardware and software setup, troubleshooting technical issues, and maintaining computer systems. They often work with tools like network equipment, operating systems, and diagnostic software, and may require certifications such as CompTIA A+ or Network+.
What are the most commonly searched types of Tech jobs in Maryland? The most popular types of Tech jobs in Maryland are:
What cities in Maryland are hiring for Tech Associate jobs? Cities in Maryland with the most Tech Associate job openings:
Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Maryland as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 30% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,801 per year, or $21.1 per hour.
Support Technician (Mid-level)

Support Technician (Mid-level)

A Square Group

Rockville, MD • On-site

$22 - $30/hr

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

Description:

Location: Rockville, MD


Company Description:

ASG is a Minority- and Woman-Owned, Physician-Owned small business with over 15 years of experience in federal government contracting. We deliver a wide range of technology services, including software development, mobile apps, AI/ML, analytics, data science, big data, DevSecOps, digital transformation, cloud, and cybersecurity. ASG is CMMI Level 3 certified and holds ISO 9001:2015, 20000-1:2018, and 27001:2022 certifications.

Job Description:


The National Institute of Mental Health (NIMH) leads the nation’s efforts to advance mental health through research, training, and public education focused on the prevention, diagnosis, and treatment of mental illness. NIMH conducts and supports scientific research across biological, behavioral, clinical, and social domains, and disseminates findings to improve mental health outcomes and services.


To support this mission, NIMH relies on modern information technology for research, data management, security, and information sharing. The Information Technology Branch (ITB) serves as the central organization for IT services, ensuring secure, reliable infrastructure and delivering customer-focused solutions in software development, end-user support, IT strategy, and data management.


What You Will Do:

  • Provide hands-on desktop, laptop, mobile device, printer, peripheral, application, cybersecurity, and network support for a mixed Windows and Mac environment.
  • Support end users across Windows, macOS, Microsoft 365, NIH-provided applications, and common enterprise tools.
  • Configure, deploy, troubleshoot, and maintain Windows and Mac workstations, including operating system settings, user profiles, software installation, updates, security tools, and peripheral connectivity.
  • Provide Mac support using Jamf, including device enrollment, configuration profiles, software deployment, patching support, inventory review, and troubleshooting of managed macOS devices.
  • Provide Windows support, including workstation imaging or provisioning support, Microsoft application troubleshooting, endpoint configuration, security software updates, and user account or access-related support.
  • Deliver enhanced VIP desktop and end-user support with a strong focus on in-person customer service, timely issue resolution, and clear communication.
  • Use the IT ticketing system, preferably ServiceNow, to receive, document, assign, track, resolve, and close support requests with the customer.
  • Support secure device operations by applying required configurations, updates, security software, and endpoint compliance actions.
  • Perform other duties as assigned.
Requirements:

What We Need:

  • Bachelor’s degree along with at least one (1) year of relevant work experience in IT customer support or an Associate degree or H.S. diploma with at least three (3) years of relevant work experience.
  • 3+ years of technical support experience in Microsoft suite.
  • Experience supporting both macOS and Windows OS in an enterprise environment with Active Directory.
  • Strong customer service and communication skills are key as this role involves heavy face-to-face customer support.
  • Experience supporting various operating systems – expertise should include Windows 10/11; macOS (15 and above); and some familiarity with Linux.
  • Experience using a ticketing system (preferably ServiceNow).
  • Strong customer service and end-user equipment support skills; VIP support experience is a MUST.

Even Better:

It is required that the candidate hold or will be certified within 3 months of hire, one or more of the following certifications:

- Jamf Certified Tech
- Jamf Certified Expert

- Apple Certified Associate – Mac Integration Basics (current or current -1 version)
- Apple Certified Support Professional (current or current -1 version)
- CompTIA A+ Certified Professional
- CompTIA Network+ Certified Professional
- CompTIA Security+ Certified Professional

MTA: Microsoft Technology Associate
- MCSA: Microsoft Certified Solutions Associate
- MSCE: Microsoft Certified Solutions Expert

- Foundation Certificate in IT Service Management (ITIL) v4 or higher

- HDI Desktop Support Technician or Desktop Advanced Support Technician

Clearance Requirement:


Ability to obtain and maintain public trust clearance.


Additional Information:

At ASG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.


Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to careers@a2-g.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


Perks:

At ASG, we want you to be well and thrive. Our benefits package includes:

  • Healthcare Benefits
  • Life
  • Disability
  • Paid Time Off
  • 401k Matching
  • Employee Referral Bonus
  • Education Assistance
  • Learning and Development resources
  • EOE, including Disability/Veterans