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Tds Telecom Jobs in Tennessee (NOW HIRING)

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to ...

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to ...

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated ...

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated ...

Direct Sales Supervisor

Nashville, TN · On-site

$71K - $116K/yr

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated ...

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Tds Telecom information

What is TDS Telecom?

TDS Telecom is a telecommunications company that provides high-speed internet, phone, and television services to residential and business customers across the United States. The company focuses on delivering reliable communication solutions, including fiber internet, traditional DSL, and managed IT services in select areas. TDS Telecom serves both urban and rural communities, aiming to enhance connectivity and support local economies. Their offerings typically include bundles and a range of customer support options.

What are the key skills and qualifications needed to thrive as a TDS Telecom field service technician?

To thrive as a TDS Telecom Field Service Technician, you need a solid understanding of telecommunications systems, networking, and basic electrical principles, typically supported by a high school diploma or technical certification. Familiarity with fiber optic tools, test equipment, and industry-standard software such as ticketing systems is essential. Strong customer service, problem-solving skills, and the ability to work independently make someone stand out in this role. These skills are crucial for efficiently installing, maintaining, and troubleshooting telecom services while ensuring customer satisfaction.

What are some common challenges faced by customer service representatives at TDS Telecom, and how can they be successfully managed?

Customer Service Representatives at TDS Telecom often encounter challenges such as handling high call volumes, troubleshooting technical issues, and addressing varied customer concerns. Successfully managing these challenges requires strong communication skills, patience, and adaptability. Representatives benefit from comprehensive training, access to technical resources, and support from team leads and supervisors. Collaboration with technical support and sales teams also helps in resolving complex issues and providing exceptional service to customers.

What is the difference between Tds Telecom vs Tds Telecom Technician?

AspectTds TelecomTds Telecom Technician
Required CredentialsHigh school diploma or equivalent, technical certifications often preferredHigh school diploma, technical certifications, and specialized training
Work EnvironmentOffice settings, fieldwork installing and maintaining telecom infrastructureFieldwork primarily, installing, repairing, and maintaining telecom equipment
Employer & Industry UsageTelecom service providers, utility companiesTelecom service providers, utility companies, contractors

In summary, Tds Telecom generally refers to the company or role involved in providing telecom services, while Tds Telecom Technician specifically describes the field technicians responsible for installing and maintaining telecom infrastructure. The technician role requires technical certifications and hands-on work, whereas Tds Telecom may encompass broader responsibilities within the company.

Is Tds Telecom a good company to work for?

TDS Telecom is generally considered a stable employer in the telecommunications industry, offering roles such as customer service, technical support, and field technician positions. Employees often cite a collaborative work environment and opportunities for skill development, though experiences can vary by location and role.

What is the interview process for Tds Telecom?

The interview process for a Tds Telecom position typically involves an initial phone screening, followed by one or more in-person or virtual interviews assessing technical skills, customer service abilities, and knowledge of telecommunications systems. Candidates may also undergo skills assessments or background checks depending on the role.

What are popular job titles related to Tds Telecom jobs in Tennessee?

For Tds Telecom jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Tds Telecom jobs?

Cities in Tennessee with the most Tds Telecom job openings:

Infographic showing various Tds Telecom job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 5% Part Time, 6% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Direct Sales Supervisor

TDS Telecom

Nashville, TN

$71K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


TDS Telecom rating

6.7

Company rating: 6.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

74th of 101 rated telecommunications companies


Job description

Overview:

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

We are looking for our next Direct Sales Supervisor due to growth, and that could be you! Do you love sales, leadership and the ability to help others achieve their goals? Are you motivated by the opportunity to work for a growing company with a brand and product you believe in? This may just be next step in your career you've been looking for.

Location: Nashville or Mount Juliet, TN

What You'll Do:

As a Direct Sales Supervisor on our team, you will coach and develop a team of Direct Sales Representatives to meet and/or exceed their sales revenue targets, grow the customer base, and evaluate all aspects of consumer sales to ensure we are aligned with TDS' mission and values. You will direct, supervise, train and evaluate the performance of your direct team and are responsible for ensuring day-to-day application of organizational policies and procedures. You will also be responsible for growing TDS revenues by acquiring new residential customers, and selling new products to our existing residential customers. 

So, if you love to coach and help develop others to grow and meet their financial goals....Keep reading!

Responsibilities:
  • Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
  • Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments.
  • Write and submit accurate and timely orders that abide by the established sales process.
  • Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process.
  • Manage customer accounts from the initial sale through installation process.  Perform telephone follow-ups on all sales after install to ensure customer satisfaction.
  • Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
  • Meet with local satellite distributors and apartment owners to roll out TDS’ referral program.
  • Maintain technical knowledge and interpersonal skills necessary to achieve success in position. Other duties and responsibilities as assigned.
Qualifications:

Required Qualifications

  • Associates degree (or higher) -OR- 2+ years professional work experience.
  • 2+ years outside sales and/or sales coach experience
  • 1+ year supervisory or sales management experience
  • Must have and maintain a valid driver’s license and willing and able to travel based on the needs of the business

Other Qualifications

  • Understanding of the telecommunication industry, including products and services.
  • Track record of success in residential sales.
  •  Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone. 
  • Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions.
  • Computer literacy (i.e., Excel, Word, email, Internet).

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave (6 weeks after 12 months of employment)
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential!

Pay Range (Hr./Yr.): $71,500.00/Yr. - $116,200.00/Yr.

What TDS Telecom employees say

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