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Tcm Bank Jobs (NOW HIRING)

TCM Bank

COLLECTIONS COUNSELOR

Tampa, FL · On-site

$51K - $59K/yr

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the ...

icba

COLLECTIONS COUNSELOR

Tampa, FL · Remote

$16 - $20.75/hr

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the ...

Byron Bank

Deposit Operations Specialist I

Byron, IL

$17 - $19.25/hr

... Bank GL and DDA accounts daily, ensuring all GL descriptions are entered accurately. * ATM amp; Network Balancing: Perform daily ATM balancing and remediate any duplicate debits/credits, SCO/TCM ...

Popular

ISO Security Specialist

San Juan, PR · On-site

$70 - $100/hr

... in the banking industry with knowledge and understanding of best practices in security risk ... Practical SOC Analyst SOC professional (TCM) Knowledge, Skills and Abilities * Business and ...

VillageMD

Nurse Care Manager

New Britain, CT · On-site

You will work closely with the entire Care Management team, including Care Coordinators, TCM team ... Our Company will never ask for money or an exchange of money, banking or other personal information ...

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How much do tcm bank jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for tcm bank in the United States is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.04 per hour, depending on experience, location, and employer.

What is TCM Bank?

TCM Bank is a company that provides credit card issuing services on behalf of community banks and credit unions across the United States. Founded by the Independent Community Bankers of America (ICBA), TCM Bank helps smaller financial institutions offer credit card products without the need to maintain their own card platforms. By partnering with TCM Bank, community banks can provide competitive credit card options to their customers while TCM handles compliance, risk management, and customer service.

What are the key skills and qualifications needed to thrive as a professional at TCM Bank?

To thrive at TCM Bank, you generally need a background in finance, business administration, or a related field, with experience in banking operations or credit card program management. Familiarity with banking software, credit card processing systems, and regulatory compliance standards such as PCI DSS is crucial. Strong analytical skills, attention to detail, and effective communication set professionals apart in this sector. These competencies ensure efficient risk management, regulatory adherence, and excellent client service in a highly regulated financial environment.

What are some common challenges faced by professionals working at TCM Bank, and how can new hires prepare for them?

Professionals at TCM Bank often navigate a rapidly changing financial landscape, including evolving compliance regulations and diverse client needs. New hires may find it challenging to stay updated on regulatory changes, integrate new technologies, and manage multiple client relationships efficiently. To prepare, it's helpful to develop strong organizational skills, stay proactive about regulatory training, and foster open communication with colleagues and clients. Embracing a collaborative mindset and seeking mentorship from experienced team members can also ease the transition and help new hires succeed.

What is the difference between Tcm Bank vs Teller?

AspectTcm BankTeller
Primary RoleProvides banking services, handles customer accounts, and offers financial advicePerforms cash transactions, assists customers at the bank counter
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, customer service areasBank branches, retail banking environment
Employer & Industry UsageFinancial institutions, banksRetail banking, financial services

While Tcm Bank employees may have roles involving customer interaction similar to tellers, Tcm Bank positions often encompass broader responsibilities such as financial advising and account management. Tellers focus primarily on cash handling and basic customer service. Understanding these differences helps job seekers identify roles that match their skills and career goals within the banking industry.

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What states have the most Tcm Bank jobs?

States with the most job openings for Tcm Bank jobs include:

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Tcm Bank jobs near you
Infographic showing various Tcm Bank job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,538 per year, or $21.9 per hour.

COLLECTIONS COUNSELOR

TCM Bank

Tampa, FL • On-site

$51K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA.
SUMMARY:
The Collections Counselor is responsible for collections and performance monitoring (via alerts supplied by a third-party vendor) of the Bank's small business credit card portfolio. This role is designed to be consultative to the customer with collection of the delinquency a natural outgrowth of these consultative efforts. The position also performs collection related duties including, but not limited to, daily interaction with outsourced collection vendors, assisting on the collection efforts of late-stage consumer and business delinquencies, and processing of requests for hardships/workouts. Work requires judgment, initiative, tact, and compliance with all applicable laws and regulations. Procedures are generally well defined; supervision is received in policy and interpretive matters.
DUTIES & RESPONSIBILITIES:
  1. Manages inbound and outbound calls and communications related to small business accounts, which includes determining reasons for delinquency and establishing payment plans to cure account delinquencies.
  2. Establish and maintain rapport with habitually delinquent small business cardholders. and/or accounts in hardship/workout programs.
  3. Tactfully educate the cardholder while providing long term solutions to delinquency.
  4. Use problem solving techniques to help overcome cardholder objections.
  5. Negotiate suitable pay arrangements while stressing urgency and follow up as needed.
  6. Assist in the collection efforts of late-stage consumer delinquencies as needed.
  7. Perform monthly reconciliations on invoices presented by outside collection and/or recovery agencies (consumer and small business related).
  8. Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio.
  9. Adhere to Collection Policies and follow established procedures (i.e., Collection, Operating, Recovery, etc.).
  10. Comply with appropriate regulations (i.e., Fair Debt Collection Practices Act [FDCPA], Fair Credit Reporting Act [FCRA], and Equal Credit Opportunity Act - a.k.a. REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc.).
  11. Leverage Agent Bank Relationship where appropriate to achieve success in collection efforts.
  12. Keep current with the activities and pronouncements of the CFPB and ensure that the Bank's collection activities foster compliance with these activities/pronouncements.
  13. Assists in the completion of vendor research requests.
  14. Other duties as assigned.

QUALIFICATIONS:
  • High School Diploma or its equivalent. Some college experience preferred.
  • Minimum of 3 to 5 years work experience in a general business atmosphere with a focus on customer service and collections.
  • Experienced in delivering a high level of customer service using effective professional communication skills.
  • Above average understanding of and work experience within the financial services industry is strongly preferred.
  • Must have intermediate skills in Excel, Word, and Outlook.
  • Physical Requirements: None
  • Highly organized with excellent attention to detail; effective interpersonal skills; timely completion of all tasks.

TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law.
The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan.
Benefits Offered:
  • Competitive medical, dental and vision benefits
  • 401(k) and Roth 401(k) retirement plans with company match
  • Flexible spending accounts (medical and dependent care)
  • Company-paid parental leave
  • Educational assistance
  • Company-paid continuing education credits
  • Paid employee assistance program
  • 12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!)
  • Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA or will be willing to relocate (TCM does not provide relocation).
No sponsorships available for this position.
Principals Only. No Agencies Please.

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