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Taxi Call Center Jobs (NOW HIRING)

Benchmark Electronics, Inc.

Receptionist - Comm

Chelmsford, MA · On-site

$16.25 - $21.50/hr

The Front Desk Receptionist serves as the information referral center for all residents, families ... Demonstrates basic understanding of emergency call system and nurse paging system Communication

Mass General Brigham

Receptionist, Per Diem

Brighton, MA · On-site

$17.71 - $24.28/hr

Site: Spaulding Nursing and Therapy Center Brighton, Inc. Mass General Brigham relies on a wide ... Operates multiple-call telephone and directs calls to appropriate person or department. Understands ...

Mass General Brigham

Receptionist, Per Diem

Boston, MA

$17.71 - $24.28/hr

Site: Spaulding Nursing and Therapy Center Brighton, Inc. Mass General Brigham relies on a wide ... Operates multiple-call telephone and directs calls to appropriate person or department. Understands ...

Massgeneralbrigham

Receptionist, Per Diem

Brighton, MA · On-site

$17.71 - $24.28/hr

Site: Spaulding Nursing and Therapy Center Brighton, Inc. Mass General Brigham relies on a wide ... Operates multiple-call telephone and directs calls to appropriate person or department. Understands ...

KurzSolutions

CRNA

Jacksonville, IL

$107/day

... Center and the Devon Lakeshore Amphitheater. With its blend of history, nature, and cultural ... Serving general aviation, military, and air taxi operations, DEC offers essential services like ...

Transdev

Driver

Hamden, CT · On-site

$26.50/hr

... information - call: 203-281-5470 ext. 104 Join the Transdev -Yale Bulldogs team, operating ... Taxi, Limo, Shuttle Job Type: Full Time Req ID: 5693 Pay Group: X58 Cost Center: 55329 The above ...

Sage Hospitality

Mgr Front Office

Portland, OR · On-site

Coordinate and supervise the activities and foster good relations with our valet service, taxi ... Responsible for covering/finding replacements for call-offs. * Ensure proper communication to ...

Transdev

Driver

Hamden, CT

$26.50/hr

... information - call: 203-281-5470 ext. 104 Join the Transdev -Yale Bulldogs team, operating ... Taxi, Limo, Shuttle Job Type: Full Time Req ID: 5693 Pay Group: X58 Cost Center: 55329 The above ...

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How much do taxi call center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for taxi call center in the United States is $14.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $17.31 per hour, depending on experience, location, and employer.

What is a cab dispatcher?

A cab dispatcher is a person who coordinates and assigns taxi or ride-share requests to drivers, often using communication tools like radios or dispatch software. They manage driver schedules, monitor vehicle locations, and ensure timely pickups, requiring good communication skills and knowledge of the local area.

How long is a taxi shift?

Taxi call center agents typically work shifts that range from 8 to 12 hours, depending on the company's scheduling policies. Some positions may include split shifts or overnight hours, and employees often need to be flexible with their schedules to meet demand.

What are the key skills and qualifications needed to thrive in the Taxi Call Center position, and why are they important?

To excel in a Taxi Call Center role, you need strong communication skills, attention to detail, and the ability to multitask under pressure, typically supported by a high school diploma or equivalent. Familiarity with dispatch software, telephone systems, and GPS tracking tools is important for efficient operations. Excellent problem-solving skills, patience, and a customer-focused attitude help individuals stand out in this environment. These competencies enable effective coordination between customers and drivers, ensuring timely service and high customer satisfaction.

What are the typical daily responsibilities of someone working in a Taxi Call Center?

In a Taxi Call Center, your daily responsibilities usually include answering incoming calls from customers, taking ride requests, inputting trip details into dispatch systems, and coordinating with taxi drivers to assign pickups efficiently. You may also assist with fare estimates, resolve customer concerns, and track taxis using GPS software. Working closely with team members, you’ll handle multiple requests simultaneously and ensure clear communication between customers and drivers. This role is fast-paced and requires a high level of organization and professionalism to provide prompt and friendly service throughout each shift.

What does a taxi dispatcher do?

A taxi dispatcher coordinates ride requests by assigning drivers to passengers, manages communication between drivers and customers, and monitors vehicle locations using dispatch software. They ensure efficient service, handle customer inquiries, and may assist with scheduling and problem resolution during their shift.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning higher salaries due to increased responsibilities. Additionally, specialized roles like Technical Support Manager or Quality Assurance Director can also command higher pay, especially with relevant experience and certifications.

What is a Taxi Call Center job?

A Taxi Call Center job involves handling customer requests for taxi services over the phone or through digital channels. Agents take ride bookings, provide fare estimates, track driver availability, and assist with inquiries or complaints. Strong communication, problem-solving skills, and familiarity with dispatch software are essential for this role.

More about Taxi Call Center jobs
What are the most commonly searched types of Taxi Call Center jobs? The most popular types of Taxi Call Center jobs are:
What job categories do people searching Taxi Call Center jobs look for? The top searched job categories for Taxi Call Center jobs are:
Taxi Call Center jobs near you
Receptionist - Comm

Receptionist - Comm

Benchmark Electronics, Inc.

Chelmsford, MA • On-site

$16.25 - $21.50/hr

Full-time

Posted 3 days ago

Benchmark Electronics rating

8.3

Company rating: 8.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

31st of 139 rated electronics manufacturers

Job description

Job Title:
Community Receptionist
Department:
Administration
Date Revised: 8/13/2024
Reports To:
Director of Business Administration
FLSA Status:
Non-Exempt
Job Code: 4008
Job Summary:
The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Principal Duties/Responsibilities:
Accounting
  • Assists Administrative Assistant/Executive Director as appropriate

Compliance and Safety
  • Competently responds to all emergencies as directed
  • Demonstrates basic understanding of emergency call system and nurse paging system

Communication
  • Greets visitors immediately upon arrival
  • Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner

Customer Service
  • Determines visitors needs in a timely manner
  • Offers refreshments (coffee, water, etc.) to visitors, where applicable
  • Ensures pertinent information is gathered from visitors (i.e. prospect information form, etc.)
  • Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
  • Responds to resident requests in a timely manner
  • Manages doctor appointment book
  • Manages beauty and barber appointment book
  • Acts as concierge for residents (calling taxi's, handling telephone and/or cable problems, checking newspaper deliveries, etc.)

Facilities Maintenance
  • Keeps lobby clean and neat, free of clutter and trash
  • Oversees common bathroom, reporting soilage's to housekeeping as appropriate
  • Reports any mal-functioning equipment to maintenance

Sales
  • Promptly forwards inquiry calls to Marketing or designee
  • Properly documents and responds to marketing inquiries
  • Assists the Community Sales Team, lead by the Executive Director, with sales and marketing programs and initiatives
  • Represents the community with a positive attitude and pride when interacting with potential residents and families

Training
  • Participates in in-service trainings as required by state regulations

Miscellaneous
  • Assists with clerical work for all departments

Education/Experience/Licensure/Certification:
  • High school diploma or equivalent certificate preferred.

Required Skills/Abilities:
  • Possesses expert knowledge of telephone system and capable of teaching others
  • Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
  • Maintains awareness of all daily activities (and changes)
  • Has full knowledge of the administrative staff, ownership, and management company
  • Possesses excellent verbal communication skills

Physical Requirements:
In an 8-hour workday, associate will stand/walk: Hours at one time: 0 - 2
Total hours/day: 4 - 6
In an 8-hour workday, associate will sit: Hours at one time: 0 - 2
Total hours/day: 4 - 6
Associate will support/assist: (Maximum lbs): Frequently: 0 - 10 lbs.
Occasionally: 50 lbs.
Associate will lift/carry: (Maximum lbs): Frequently: 0 - 10 lbs.
Occasionally: 15 lbs.
Height of Lift: 3 - 4 feet
Distance of carry: 30 yards
Employee will use hands for repetitive: Simple grasping, pushing, and pulling, and fine manipulation
Employee should be able to: Bend: Occasionally
Squat: Occasionally
Kneel: Occasionally
Climb: Occasionally
Reach: Occasionally
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
I have read this job description and understand the duties and responsibilities of the position ofCommunity Receptionist I further understand that it is my responsibility to perform my duties consistent with the highest standards of Benchmark Senior Living.
Employee Signature Date
Supervisor's Signature Date

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