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Tax Refund Jobs (NOW HIRING)

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · Remote

$16.50 - $22.50/hr

Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step. Responsibilities Inbound ...

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · On-site +1

$16.50 - $22.50/hr

Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step. Responsibilities • Inbound ...

Dmainc

Senior Tax Consultant, Transaction Tax

Houston, TX · Hybrid

$77K - $96K/yr

In this role, you'll dive deep into transactional data, identify refund opportunities, perform multi-state tax research, collaborate with taxing authorities, and deliver measurable savings to clients.

Regal Executive Search

Tax Manager

Seattle, WA · On-site

$126K - $165K/yr

Manage tax refund issues, including research and formulation of responses * Manage special projects. * Manage1-7 Direct Reports * Other duties as assigned. Other Skills and Abilities: * Ability to ...

City of Fairfield (OH)

Tax Analyst

Fairfield, OH

$61K - $70K/yr

... refund listings, and other financial information. Review payments for accuracy. Assist in the training of clerks and other office staff. Perform special tax projects and analysis as assigned.

Dmainc

Tax Manager, Transaction Tax

Houston, TX · Hybrid

$106K - $138K/yr

Review client records for transaction tax refund potential, credits, deficiency assessments, and procedural recommendations * Prepare written reports supporting DMA's position for State taxing ...

City of Fairfield, OH

Tax Analyst

Fairfield, OH · On-site

$61K - $70K/yr

... tax refund listings, and other financial information. * Review payments for accuracy. * Assist in the training of clerks and other office staff. * Perform special tax projects and analysis as ...

Kia America

Tax Financial Analyst

West Point, GA · On-site

W8BENE foreign vendor verification and tracking: preparation and filing of unclaimed property reports, fuel tax refund forms, & sales/use exemption forms. * Preparation of forms 1099 reports (150-200 ...

Kia America

Tax Financial Analyst

West Point, GA

W8BENE foreign vendor verification and tracking: preparation and filing of unclaimed property reports, fuel tax refund forms, & sales/use exemption forms. * Preparation of forms 1099 reports (150-200 ...

Harris County

Tax Assistant

Houston, TX

$22.44/hr

The Property Tax Refunds Specialist will also assist customers by answering inquiries, returning voicemail messages, and providing guidance through the property tax call line. Additionally, this ...

Harris County

Tax Assistant

Houston, TX

$22.44/hr

The Property Tax Refunds Specialist will also assist customers by answering inquiries, returning voicemail messages, and providing guidance through the property tax call line. Additionally, this ...

Harris County, TX

Tax Assistant

Houston, TX · On-site

$22.44/hr

The Property Tax Refunds Specialist will also assist customers by answering inquiries, returning voicemail messages, and providing guidance through the property tax call line. Additionally, this ...

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Tax Refund information

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$14

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$55

How much do tax refund jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for tax refund in the United States is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Tax Refund vs Tax Preparer?

AspectTax RefundTax Preparer
DefinitionMoney returned to taxpayers when their tax payments exceed their tax liability.Professional who prepares and files tax returns for clients.
Required CredentialsNone; generally based on tax filing process.Varies; often requires IRS PTIN, certifications like IRS Annual Filing Season Program.
Work EnvironmentPersonal or online; individual taxpayers or businesses.Offices, tax firms, or freelance; client-facing roles.
Industry UsageOutcome of tax filing process.Profession involved in preparing tax returns.

Tax refunds are the amounts returned to taxpayers after filing their taxes, while tax preparers are professionals who assist in preparing those tax returns. Understanding this difference helps clarify roles and expectations in the tax industry.

What are the typical challenges faced when processing tax refund requests, and how are they handled in a professional setting?

Processing tax refund requests often involves navigating complex tax regulations, verifying documentation, and managing tight deadlines, especially during peak tax season. Professionals in this role must pay close attention to detail to ensure accuracy and compliance, often collaborating with clients and other departments to resolve discrepancies. Effective communication and a strong understanding of tax laws are essential for addressing client inquiries and minimizing errors throughout the refund process.

What is a tax refund?

A tax refund is the amount of money that the government returns to a taxpayer when they have paid more in taxes throughout the year than what they actually owe. This usually happens when too much tax is withheld from paychecks or when credits and deductions reduce a person's tax liability. Tax refunds are typically issued after a taxpayer files their annual tax return, and can be received via direct deposit or check. The process and timeline for receiving a refund can vary depending on how and when taxes are filed.

What are the key skills and qualifications needed to thrive as a Tax Refund Specialist, and why are they important?

To thrive as a Tax Refund Specialist, you need a strong understanding of tax regulations, financial documentation, and attention to detail, often supported by a degree in accounting or finance. Familiarity with tax preparation software (like TurboTax or TaxAct), IRS systems, and relevant certifications such as Enrolled Agent (EA) or CPA are typically required. Excellent customer service, problem-solving abilities, and effective communication skills help you address client concerns and clarify complex tax issues. These competencies ensure accurate refund processing, client satisfaction, and compliance with government regulations.
More about Tax Refund jobs
What states have the most Tax Refund jobs? States with the most job openings for Tax Refund jobs include:
What job categories do people searching Tax Refund jobs look for? The top searched job categories for Tax Refund jobs are:
Tax Refund jobs near you
Infographic showing various Tax Refund job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $51,943 per year, or $25 per hour.

Tax Refund Customer Service (Remote)

VERTACALL

Jackson, WY • Remote

$16.50 - $22.50/hr

Contractor

Posted 7 days ago

Job description

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for us. Problem-solving should also come naturally to our customer care specialists. You should be confident in troubleshooting and investigating if do or don't have enough information to resolve customer complaints.

Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step.

Responsibilities
Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.

Research, analyze and determine an appropriate course of action for tax customers.

Interact with customers via phone focusing on software navigation questions as well as assisting the customer with locating prior years' returns and amendments.

Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.

Document all issues, resolution and follow up actions

Requirements

Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Benefits

This is NOT paid training. However, we WILL cover the cost of the Training Certification Course. Once you've passed the software certification course with a passing score, PAID services will begin. You MUST make the time to train and pass. You MUST have a working computer and internet connection at home. If you cannot make time to train, DO NOT APPLY.

Employment Type: CONTRACTOR

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