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Task Force Front Office Manager Jobs in Boston, MA

The Atlas Hotel

Assistant Front Office Manager

Boston, MA · On-site

$67K - $70K/yr

The Assistant Front Office Manager, supports the Front Office Manager in orchestrating flawless service across all the touchpoint responsible for ensuring the operation of the Front Office in an ...

Wynn Resorts

Front Office Manager

Everett, MA · On-site

$76K - $80K/yr

Salary Pay: $76,875- $80,000 The Encore Boston Harbor Manager Tower Suites / Front Office Manager is responsible for the daily operations of the Suite operations which includes but is not limited to:

Hireflow Pro

Dental Front Office Manager

Natick, MA · On-site

$32 - $36/hr

We are looking to hire a Front Office Manager to join us at our 40-year, long-standing office in Natick. Prior Dental experience is a must! We are looking for someone with great communication skills ...

Wynn Resorts

Front Office Manager

Everett, MA

$76K - $80K/yr

Salary Pay: $76,875- $80,000 The Encore Boston Harbor Manager Tower Suites / Front Office Manager is responsible for the daily operations of the Suite operations which includes but is not limited to:

Spire Hospitality

Front Office Manager

Dedham, MA

$65K - $70K/yr

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and ... You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting ...

Spire Hospitality

Front Office Manager

Dedham, MA · On-site

$65K - $70K/yr

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and ... You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting ...

Highgate Hotels

Asst. Front Office Manager

Boston, MA · On-site

The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in ... Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force ...

AccorHotel

Front Office Assistant Manager

Boston, MA · On-site

The Assistant Front Office Manager's is a key member of our team with the primary function to manage the daily operations of the front officeThey are a supervisor to all Front Office personnel ...

Highgate Hotels

Front Office Supervisor

Boston, MA · On-site

$25/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Be able to perform and complete all tasks and duties on the shift checklist in a timely and ...

Medi-Weightloss

Front Office Coordinator

Framingham, MA

$18 - $23.50/hr

As a Front Office Coordinator working under the direct supervision of the Office Manager, you will: * Utilize a multi-line phone system to answer and route incoming calls efficiently. * Conduct ...

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Task Force Front Office Manager information

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How much do task force front office manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for task force front office manager in Boston, MA is $25.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $30.05 per hour, depending on experience, location, and employer.

What is a task force front office manager?

A Task Force Front Office Manager is a hospitality professional who temporarily fills in for the front office manager position at hotels or resorts, often during transitions, staff shortages, or to support new openings. Their primary responsibilities include overseeing guest services, supervising front desk staff, ensuring smooth check-in and check-out processes, and maintaining high customer service standards. Task Force Front Office Managers are usually experienced managers who can quickly adapt to new environments and implement best practices. They help maintain continuity and operational efficiency until a permanent manager is in place.

What are the key skills and qualifications needed to thrive as a task force front office manager?

To thrive as a Task Force Front Office Manager, you typically need experience in hospitality management, strong organizational abilities, and proficiency in front office operations. Familiarity with property management systems (PMS) like Opera, as well as knowledge of reservation and billing software, is essential. Excellent communication, leadership, and problem-solving skills help you adapt quickly and support teams during transitions or periods of high demand. These capabilities ensure smooth front desk operations, maintain guest satisfaction, and uphold service standards in dynamic environments.

What are some common challenges faced by task force front office managers when supporting multiple properties?

Task Force Front Office Managers often face the challenge of quickly adapting to different property cultures, systems, and team dynamics. Since they are brought in on a temporary basis, they must rapidly assess operational needs, build rapport with new staff, and implement best practices without disrupting established workflows. Flexibility, strong communication skills, and the ability to lead teams through change are essential for success in this role. While rewarding, the position requires resilience and adaptability to meet the unique demands of each assignment.

What are popular job titles related to Task Force Front Office Manager jobs in Boston, MA?

For Task Force Front Office Manager jobs in Boston, MA, the most frequently searched job titles are:

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The top searched job categories for Task Force Front Office Manager jobs in Boston, MA are:

Task Force Front Office Manager jobs near you

Assistant Front Office Manager

The Atlas Hotel

Boston, MA • On-site

$67K - $70K/yr

Full-time

Re-posted 18 days ago

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
Step into the future of hospitality at The Atlas Hotel.
The Atlas, Boston's first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership.
Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration-where every day is a first.
The Assistant Front Office Manager, supports the Front Office Manager in orchestrating flawless service across all the touchpoint responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
  • Communicate and collaborate consistently with the Sales, Housekeeping, Reservations, and Accounting teams to ensure smooth operations.
  • Ensure consistency with all guest pre-arrival and post-stay processes.
  • Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
  • Motivate, coach, train, and, when necessary, counsel Front Office and Guest Experience staff in accordance with Highgate Hotel SOPs.
  • Ensure compliance with all Highgate Hotel standards, including Standard of the Day/Week training and effective training procedures.
  • Coordinate and maintain VIP amenities, recognition programs, and special requests, including re-inspecting VIP rooms before arrival.
  • Foster strong employee morale and ensure continuous development of Guest Services and Guest Experience teams.
  • Maximize room revenue and occupancy through daily review of status reports, rate variances, credit reports, house counts, and selling status.
  • Ensure no-show revenue is accurately captured through correct billing.
  • Maintain proper handling of Purchase Orders, invoices, and checkbook accounting in line with Highgate SOPs.
  • Operate and monitor all Front Office computer systems, report functions, and software maintenance.
  • Oversee the timely logging and delivery of guest messages, packages, and mail.
  • Use the Alice application to report Housekeeping and Maintenance issues, and monitor them until they are resolved.
  • Support the implementation of Highgate's service philosophy and departmental procedures.
  • Ensure accurate cash handling and enforce hotel credit policies.
  • Manage Lost and Found procedures and maintain the key control system.
  • Maintain appropriate inventory levels of all front office supplies.
  • Review Front Office reports, Night Audit documentation, logs, and guest request reports daily.
  • Stay informed about corporate programs, including airline mileage and VIP loyalty programs.
  • Maintain organized filing systems for purchases, schedules, forecasts, reports, and logs.
  • Ensure consistency with departmental opening and closing procedures.
  • Manage vendor contracts.
  • Protect guest privacy and security by following Highgate procedures.
  • Conduct pre-shift meetings or provide pass-along communication.
  • Balance and clear room status nightly, resolving any discrepancies with Housekeeping.
  • Manage and organize large turn days, including long-term guest transitions.
  • Understand and monitor out-of-order, out-of-service, discrepant, and show rooms.
  • Record and reconcile charges for amenities and services.
  • Ensure outstanding overall guest satisfaction.

Qualifications
  • At least 1 year of related experience required.
  • Supervisory experience required.
  • Labor experience and OPERA experiences preferred.
  • Must be proficient in Windows, Company approved spreadsheets and word processing
  • Long hours sometimes required.
  • Ability to stand during entire shift.
  • Maintain a warm, friendly, and courteous demeanor at all times with guests, managers, and fellow
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.

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