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Target Customer Service Jobs in Chicago, IL (NOW HIRING)

Vixxo

Customer Service Representative

Lombard, IL

$15.75 - $21.50/hr

Starbucks 7-Eleven Target Michaels Sally Beauty Supply and many more! Customer Service Representatives serve as key liaisons between the client and Vixxo. A thorough understanding of our client ...

Vixxo

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

Some of our bigger clients include: • Starbucks • 7-Eleven • Target • Michaels • Sally Beauty Supply • and many more! Customer Service Representatives serve as key liaisons between the ...

Rust-Oleum

Customer Service Representative

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer ... Target Salary Range: $23.00 - $25.00, bonus eligible From big benefits to small, we take care of ...

Rust-Oleum

Customer Service Representative

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer ... Target Salary Range: $23.00 - $25.00, bonus eligible From big benefits to small, we take care of ...

Rust-Oleum

Customer Service Representative

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer ... Target Salary Range: $23.00 - $25.00, bonus eligible From big benefits to small, we take care of ...

Culligan

Customer Service Lead

Rosemont, IL · On-site

$110K - $130K/yr

The Customer Service Lead is responsible for supporting the day-to-day execution of customer ... Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors ...

APEC Water Systems

Customer Service Lead

Rosemont, IL

$110K - $130K/yr

The Customer Service Lead is responsible for supporting the day-to-day execution of customer ... Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors ...

Culligan

Customer Service Lead

Rosemont, IL · On-site

$110K - $130K/yr

The Customer Service Lead is responsible for supporting the day-to-day execution of customer ... Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors ...

APEC Water Systems

Customer Service Lead

Rosemont, IL · On-site

$110K - $130K/yr

The Customer Service Lead is responsible for supporting the day-to-day execution of customer ... Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors ...

Culligan

Customer Service Lead

Rosemont, IL · On-site

$110K - $130K/yr

The Customer Service Lead is responsible for supporting the day-to-day execution of customer ... Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors ...

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Customer Service Representative

Lombard, IL

Vixxo
Facilities Support Services • 501 - 1,000 employees

7.2

Company rating: 7.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

110th of 256 rated facilities management

Good employer

Respectful managers

Learn more about Vixxoexternal

$15.75 - $21.50/hr

Full-time

Re-posted 22 days ago

Job description

Company Description

Be part of our growth story!
Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that's committed to helping some of the most recognized brands across North America deliver better experiences for their customers?
Vixxo is a technology-enabled, asset management company that works with Fortune 500 clients within the retail, restaurant, convenience and grocery industries. We leverage data to help businesses manage their facilities maintenance programs, make better decisions, gain visibility into facility investments and achieve sustained cost savings.
As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in-class service to our clients and Service Providers. Some of our bigger clients include:
Starbucks
    7-Eleven
    Target
    Michaels
    Sally Beauty Supply
    and many more!

Job Description

Customer Service Representatives serve as key liaisons between the client and Vixxo. A thorough understanding of our client's organization along with their business objectives is needed to be successful in this role.
Customer Service Representatives require a positive attitude, the ability to work in a fast-paced environment, act with a sense of urgency and exceed client expectations. Other duties include:
Receive and respond to service requests and proactively manage preventive maintenance (email, fax, Fusion, phone). Document all interactions with customers and service contractors, and follow up (Customer Satisfaction Surveys) to ensure work is completed timely, accurately and within required customer service level agreements
    Establish and cultivate appropriate rapport with service contractors to achieve customer expectations while minimizing customer costs
    Strengthen customer relationships by demonstrating a deep understanding of client needs, expectations and requirements in order to achieve business goals and service level agreements. Provide effective and proactive communication to customer regarding status of services, time estimations and cost.
    Conduct customer satisfaction surveys within the designated time frame following proper procedure and protocol.

Qualifications

    High school diploma or equivalent
    A minimum of 6-months experience in customer service, customer retention and/or business development
    Demonstrated experience in providing exceptional customer support in a fast-paced environment
    Excellent written and verbal communication skills; strong problem-solving skills and data analysis abilities
    Advanced knowledge of Microsoft Office products including Excel, Outlook, and Word. Experience working with client management databases is a plus
    Excellent interpersonal skills. Must be reliable, passionate about serving others and demonstrate a high degree of emotional intelligence. Committed to working well in a team environment
    Excellent time management skills. Previous experience working in Siebel and/or facilities maintenance is a plus

Additional Information

If your interested in this opportunity please apply to the following link:

https://recruit.hirebridge.com/v3/application/applink.aspx?cid=6943&jid=460335

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