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Target Customer Service Jobs in Maine (NOW HIRING)

L.L.Bean

Designer II, Women's Apparel

Freeport, ME · On-site

Research and interpret color, fabric, silhouette, and styling trends relevant to the target customer and brand positioning. * Leverage trend forecasting services, retail analysis, social insights ...

On Target

Telecom Line Worker Apprentice

Portland, ME · On-site

$20 - $25/hr

At On Target, we are a fast-growing company that provides a variety of utility services such as ... Must be able to work a flexible schedule to meet customer demands/schedule, including overtime and ...

On Target

Telecom Line Worker Apprentice

Gardiner, ME · On-site

$20 - $25/hr

At On Target, we are a fast-growing company that provides a variety of utility services such as ... Must be able to work a flexible schedule to meet customer demands/schedule, including overtime and ...

On Target

Telecom Line Worker

Gardiner, ME · On-site

$25/hr

At On Target, we are a fast-growing company that provides a variety of utility services such as ... Must be able to work a flexible schedule to meet customer demands/schedule, including overtime and ...

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Target Customer Service jobs near you

Customer Service Rep

Agren Appliance Service Corp

Auburn, ME • On-site

$24/hr

Full-time

Posted 18 days ago

Job description

Position: Customer Service Representative

FLSA: Non-exempt

Position Reports to: Customer Service Manager

Job Purpose Summary:

To provide an exemplary experience for our customers with service scheduling needs, as well as all facets of the service department. All Customer Service Representatives must be career-minded professionals who demonstrate and execute duties at a high level of accuracy and excellence.

Essential Functions, Duties, and Responsibilities:

The following duties are considered essential functions of this position:

  • Schedule customers for service needs, including rescheduling, while maintaining daily invoice quotas and scheduling targets. 
  • Use mapping technology for all calls (Microsoft Office, Google Maps, Package AI). 
  • Communicate pricing, collect payments, and review warranty information with customers. 
  • Assist the Customer Service Manager, supervisors, installation and delivery teams, and sales teams with customer service requests. 
  • Maintain and navigate multiple platforms consistently throughout the day. 
  • Maintain organization and attention to detail while working in a fast-paced environment. 
  • Maintain a calm and professional demeanor while resolving customer concerns and researching solutions. 
  • Meet performance expectations, including sustaining a high call volume and maintaining a target call answer rate (e.g., 70%), with or without reasonable accommodation. 
  • Work collaboratively as part of a team, demonstrating professionalism and respect for others. 
  • Maintain regular and reliable attendance to support business operations. 

Physical Requirements:

  • Must be able to remain in a stationary position approximately 75% of the time. 
  • Occasionally move about the office to access equipment and collaborate with team members. 
  • Constantly operate a computer and other office productivity machinery. 
  • Occasionally move office supplies and equipment weighing up to 10–15 pounds. 
  • These physical requirements may be performed with or without reasonable accommodation.