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Target Chat Jobs in Illinois (NOW HIRING)

It also owns several supporting services for Chat messaging, including our internal click tracking ... Target Earnings (OTE) between $116,000 and $216,000/year (including bonus or commission). Your ...

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... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... Target base salary range is $17.00-$20.00, which is based on various factors including skills and ...

Target base salary range is $18.00-$22.00, which is based on various factors including skills and ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... their options Target base salary range is $18.00-$22.00, which is based on various factors ...

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Business Development Coordinator (BDC)

Alton, IL • On-site

Roberts Motors Inc
Motor Vehicle Manufacturing • 51 - 200 employees

$16 - $18/hr

Full-time

Medical, Dental, Retirement

Re-posted 10 days ago


Job description

BDC Representative
Join our team at Roberts Motors in Alton, IL and let's win together! We are seeking a professional, responsible, and outgoing person to work in our BDC (Business Development Center). As a BDC Rep, you'll be responsible for generating leads for the dealership sales staff, and maintaining quality relationships with our current customer base. Overall, you'll be instrumental in helping us increase overall dealership sales. This is a great opportunity to get your foot in the door with us!
Responsibilities
  • Handle leads and appointment setting
  • Conduct internal CSI calls and emails
  • Work directly with managers on deals that involve internet customers
  • Set appointments for prospective and current customers to meet with a member of the sales team
  • Manage high volume of customer inquiries through phone, email, text/chat per sales
  • Update client information in our CRM Report daily
  • Follow-up with existing customers
  • Follow-up with prospective customers
  • Follow-up with missed/canceled customer appointments
  • Ensure Customer Satisfaction
  • Product knowledge/function is key with all the different vehicles on a daily basis
  • Maintaining daily contact target/appointment target
  • Must be able to contribute to positive team environment

Qualifications
  • Successful Customer Care Representatives MUST have excellent telephone skills
  • Self- Motivated and Energetic
  • You as the Representative must have the ability to instantly build rapport with the customer
  • A friendly/professional demeanor with excellent written and oral communication skills
  • You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
  • Strong organizational skills with the ability to multitask and meet daily goals
  • Follow up with customers effectively
  • Cold calling/Call center skills

Job Requirements
  • Excellent computer skills required.
  • Knowledgeable to call center environment.
  • Automotive experience helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy

Schedule:
  • 8 hour shift
  • Monday to Friday

Experience:
  • Customer service: 1 year (Preferred)
  • Business Development Center (BDC): 1 year (Preferred)

Job Type: Full-time
Pay: From $16.00 to $18.00 per hour based on experience, plus Bonus based on performance.
Expected hours: 40 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Professional development assistance
  • Referral program

Ability to commute/relocate:
  • Alton, IL 62002: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person
Roberts Motors is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.