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Tam Jobs in Michigan (NOW HIRING)

Senior Product Line Manager - Automotive Software

Troy, MI · On-site

$119K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Effective Product Management skills including trend analysis, roadmap creation, prioritization and backlog, customer requirements gathering, market sizing (TAM/SAM/SOM), etc. * Ability to articulate ...

Catering Captain

Ann Arbor, MI · On-site

$36K - $41K/yr

  • Medical

  • Life

  • Retirement

SERVSafe and TAM/TIPS certified within 60 days from date of hire as a condition of employment. If the certification is not acquired during the 60-day period, employment will be terminated.

Showing results 21-25

Tam information

See Michigan salary details

$34.9K

$75.3K

$147.3K

How much do tam jobs pay per year?

As of Aug 15, 2026, the average yearly pay for tam in Michigan is $75,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $87,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the tam position, and why are they important?

To thrive as a Technical Account Manager (TAM), you need a strong understanding of technical products or services, account management experience, and often a relevant bachelor's degree. Familiarity with CRM tools like Salesforce, ticketing systems, and certifications such as ITIL or cloud platform certifications (e.g., AWS, Azure) are highly valued. Excellent communication, problem-solving, and relationship-building skills distinguish top performers in this role. These abilities are crucial for delivering tailored solutions, maintaining client satisfaction, and driving customer success in a fast-paced technical environment.

What is a tam?

A TAM (Technical Account Manager) is a professional who acts as a bridge between a company and its clients, providing technical support, product guidance, and strategic advice. TAMs help customers optimize product usage, troubleshoot issues, and achieve business goals. They often work closely with sales, customer success, and engineering teams to ensure client satisfaction and retention.

What are some common challenges faced by Technical Account Managers (TAMs), and how are they addressed?

Technical Account Managers often navigate challenges such as balancing multiple client needs, resolving complex technical issues, and meeting high service expectations. Working closely with engineering, support, and sales teams helps ensure that client concerns are resolved quickly and efficiently. TAMs also proactively communicate with clients to set realistic expectations and offer strategic guidance. Most companies provide ongoing training and collaborative support to help TAMs stay current on technology trends and best practices, making it easier to address challenges effectively and foster long-term customer relationships.

What is the career path of a Tam?

A Technical Account Manager (TAM) typically starts with a background in technical support, customer service, or engineering. Career progression can include advancing to senior TAM roles, team lead, or specialized technical management positions, often requiring strong communication skills and technical certifications. Gaining expertise in specific products or industries can also open opportunities for consulting or management roles.
Infographic showing various Tam job openings in Michigan as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $75,328 per year, or $36.2 per hour.

Full-time

Re-posted 26 days ago


Job description

A. Description of Work
As a contractor for the Michigan Department of Information Technology (MDIT) the person in this position will be responsible for the day to day operations, support, and administration of the Single Sign On (SSO)/Identity Management (IDM) system. This includes the capabilities to perform hardware and software troubleshooting.
B. Background on work requested
This position provides additional resources to support Single Sign On/Identity Management system.
C. Objectives
Provide day-to-day support. Respond to call tickets. Perform troubleshooting. Provide assistance to projects needing SSO/IDM expertise.
D. Agency Technical Environment for the work
SOM SSO/IDM environment includes clustered Web Sphere servers, load balanced reverse proxy servers, load balanced LDAP servers, DB2 database servers running on SUN Solaris 10 servers.
E. Description of the requested work, including deliverables and knowledge transfer
• Identity and Access Management administration including the following tasks
• Assist in Discovery Analysis and Detailed Requirements Gathering of IDM
• Assist in Implementation and pilot of a new IDM Environment
• Assist in designing and implementing identity feed from HR systems.
• Install, upgrade, configure, and maintain hardware and operating system software, system utilities, and cluster software for IDM.
• Install, upgrade, configure and maintain LDAP, application servers and database servers needed for IDM.
• Install; configure high availability options for IDM. This includes load balancing, LDAP replications, high availability of policy and database servers
• Install all Operating System software patches and upgrades for IDM servers.
• Gather and document all server related information using provided tools for IDM servers.
• Troubleshoot hardware, software, configuration, network, and user problems for IDM servers.
• Follow full change management processes for any changes related to servers.
• Work with hardware, software, and other server team support technicians to resolve problems and issues that may arise.
• Manage and document monitoring and troubleshooting functions/procedures used by System Administration staff.
• Work with Agency Services teams to integrate new applications into Single Sign On.
• Attend meetings with Agency Services to educate them about Single Sign on Solutions
• Assist in Integration and Implementation Services for future projects/systems adopting IDM Environment.
• Provide technical architecture overview of IDM to Agency Services.
• Install, configure and maintain IDM auditing and reporting features.
• Manage and maintain the log data with periodic backups and purges
• Develop and provide audit reports to various groups
• Monitor unusual user activity in IDM system
• Provide system level security by controlling System Administrator passwords for IDM servers
• Configure full server hardware and networking redundancy as needed, incase of failure.
• Configure and maintain system logs for trouble-shooting, reporting, audit, reporting, and capacity planning.
• Regular monitoring of all system logs to detect security problems and issues. This includes hardware errors, system logs, memory usage, system processes, system downtime, processor usage, files systems, events and configuration information associated with critical operating systems parameters.
Work with IDM Vendor when customizing IDM application based on user requirements.
• Experience in Tivoli Access Manager and Tivoli Identity Manager
• Experience with IBM Web Sphere Application Server
• Experience with IBM LDAP
• Experience with IBM db2
• Experience with Sun Solaris 10
• Experience with the IBM Tivoli directory integrator
• Experience with Tivoli connectors to TAM and LDAP
• Experience with Single Sign On solutions
• Experience with Application integration with Single Sign On.
• Provide support for day to day operations
• Be available for project consultation as it regards to SSO and IDM implementations
• Install hardware and software as required.
• Provide weekly status reports to section manager
F. Any specific regulations, requirements or expertise applicable, including specific background/security checks required.
• Background check required. Signed Acceptable Use agreement required.
G. Reports required
• Weekly status reports to section manager
H. Location where work is to be performed
Operations Center, 7285 Parsons Drive, Lansing MI 48913
I. Hours
8:00-5:00pm M-F
Technical Consultant
Understands the strategic direction of enterprise and the supporting IT systems and architectures. Maintains knowledge of emerging technological trends and utilizes this knowledge to educate both IT and the business of opportunities to build better IT solutions that support and drive business decisions. Assists in the definition of the architecture and technology needs of the organization based on new and emerging technologies, and establishes priorities and strategies consistent with business goals and economic viability. Establishes foundation architecture for organization to standardize on hardware and software usage. Serves as a consultant and advisor to senior IT leadership on advanced technologies and evaluates the business impact through cost/benefit analysis. Recommends and incorporates technology with long-term business plans. Transfers knowledge of key learnings throughout the enterprise, and establishes and communicates strategic and technological plans. This position prefers a Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience and requires 7 to 10 years of IT work experience. Requires prior management, supervisory, or team leader experience.
Preferred:
Must have advanced Unix knowledge, 5-10 years in Tivoli Access manager/Tivoli Identity manager experience. Certifications in Tivoli security products preferred.