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Talkdesk Jobs in Bothell, WA (NOW HIRING)

Talkdesk

Director, Forward Deployed Engineer

Seattle, WA · On-site

$260K - $409K/yr

Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Talkdesk

Director, Forward Deployed Engineer

Seattle, WA · On-site +1

$260K - $409K/yr

... Talkdesk's largest enterprise customers. Rather than solving each customer engagement from scratch, you will lead a high-caliber team of engineers who create the reusable libraries, evaluation ...

Talkdesk

Principal Product Manager - AI

Seattle, WA · On-site

$115K - $273K/yr

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI ...

Talkdesk

Principal Product Manager - AI

Seattle, WA · On-site +1

$115K - $273K/yr

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI ...

Honor

Engineering Manager

Seattle, WA

Oversee the migration strategies from common marketing third-party (Salesforce, CDP, Talkdesk) to in-house solutions, ensuring seamless transition and integration. Stakeholder Management: * Partner ...

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Talkdesk information

See Bothell, WA salary details

$106.2K

$176.3K

$221.9K

How much do talkdesk jobs pay per year?

As of May 30, 2026, the average yearly pay for talkdesk in Bothell, WA is $176,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $159,300.00 and $196,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Talkdesk Specialist, and why are they important?

To thrive as a Talkdesk Specialist, you need a strong understanding of contact center operations, customer service principles, and experience with cloud-based telephony platforms. Familiarity with the Talkdesk platform, CRM systems such as Salesforce or Zendesk, and relevant certifications like Talkdesk Certified Associate are highly valuable. Excellent problem-solving abilities, communication skills, and adaptability help you effectively support users and resolve issues quickly. These competencies ensure seamless customer experiences and efficient use of the Talkdesk system within organizations.

What are some common challenges faced by Talkdesk implementation specialists when onboarding new clients?

Talkdesk implementation specialists often encounter challenges such as integrating the platform with clients' existing systems, customizing workflows to fit specific business needs, and ensuring all stakeholders are adequately trained. Balancing tight project timelines with the need for thorough testing and user adoption can also be demanding. Effective communication and proactive problem-solving are essential, as specialists frequently collaborate with IT teams, end-users, and customer success managers to deliver a smooth onboarding experience.

What is Talkdesk and what does the company do?

Talkdesk is a cloud-based contact center software provider that helps businesses improve their customer service operations. The platform offers tools for inbound and outbound calls, customer support automation, AI-powered analytics, and integrations with CRM and business applications. Companies use Talkdesk to enhance the customer experience, streamline communication, and increase agent productivity across multiple channels. The software is scalable and suitable for businesses of all sizes.

What is the difference between Talkdesk vs Customer Support Specialist?

AspectTalkdeskCustomer Support Specialist
Primary RoleCloud-based contact center software providerProvides customer service support to clients
Required SkillsCRM tools, communication skills, technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office-basedCall centers, retail, or office settings
CertificationsNone mandatory, but CRM or technical certifications helpfulCustomer service certifications beneficial

While Talkdesk is a software platform enabling customer support teams, a Customer Support Specialist is a role that uses such platforms to assist customers. Understanding the distinction helps in choosing the right career path or job search focus within the customer service industry.

What are popular job titles related to Talkdesk jobs in Bothell, WA? For Talkdesk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Talkdesk jobs in Bothell, WA look for? The top searched job categories for Talkdesk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Talkdesk jobs? Cities near Bothell, WA with the most Talkdesk job openings:
Talkdesk jobs near you
Infographic showing various Talkdesk job openings in Bothell, WA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $176,318 per year, or $84.8 per hour.
Senior Director, Product Management - Digital Applications

Senior Director, Product Management - Digital Applications

Talkdesk

Seattle, WA • On-site, Remote

$210K - $353.50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Summary:

  • The Senior Director of Product Management, Digital Applications is responsible for leading the strategy and execution of the company's Digital product portfolio. This role requires a deep understanding of the market, customer needs, and competitive landscape, as well as the ability to lead cross-functional teams in developing and launching innovative products that meet business objectives and drive growth.

Duties and Responsibilities:

  • Lead the product management strategy and execution for the company's Digital technologies and applications product portfolio
  • Define and prioritize product requirements based on market and customer needs, and work closely with cross-functional teams to deliver innovative products that meet business objectives and drive growth
  • Collaborate with sales and marketing teams to develop go-to-market strategies and ensure successful product launches
  • Develop and maintain a deep understanding of market trends, challenges, and opportunities, and make recommendations for new product development and enhancements to existing products
  • Lead and manage a team of product managers and collaborate with other cross-functional teams, including engineering, design, and quality assurance, to ensure successful product development and launch
  • Monitor and analyze market trends and competitive landscape to inform product development and strategy
  • Manage product roadmap and prioritize product features and enhancements based on customer feedback, market trends, and business objectives
  • Ensure that all products meet quality standards and customer expectations
  • Provide leadership and guidance to cross-functional teams to ensure successful execution of product development projects
  • Establish and maintain relationships with key customers, industry experts, and thought leaders to inform product strategy and stay up-to-date on industry trends and best practices.


Qualifications:

  • Bachelor's or Master's degree in Business, Marketing, Engineering, or related field
  • 10+ years of experience in product management or related roles in the industry
  • Strong knowledge of market trends, challenges, and opportunities
  • Proven track record of developing and launching successful products in the industry
  • Demonstrated experience in leading and managing cross-functional teams
  • Excellent communication, leadership, and collaboration skills, with the ability to influence stakeholders at all levels
  • Strong problem-solving and analytical skills, with the ability to identify and solve complex business problems
  • Ability to manage multiple projects simultaneously and deliver results on time and within budget
  • Familiarity with agile development methodologies
  • Understanding of digital marketing and e-commerce best practices
  • Experience with brand management and development

Pay Range (Base Pay): $210,000 - $353,500

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 03/19/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

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