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Talkdesk Jobs in Ohio (NOW HIRING)

$120 - $200/hr

What is an Enterprise Account Executive at Talkdesk... As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and ...

Talkdesk information

See Ohio salary details

$90.3K

$149.9K

$188.7K

How much do talkdesk jobs pay per year?

As of Aug 24, 2026, the average yearly pay for talkdesk in Ohio is $149,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,500.00 and $166,800.00 per year, depending on experience, location, and employer.

What is Talkdesk?

Talkdesk is a cloud-based contact center software provider that helps businesses improve their customer service operations. The platform offers tools for inbound and outbound calls, customer support automation, AI-powered analytics, and integrations with CRM and business applications. Companies use Talkdesk to enhance the customer experience, streamline communication, and increase agent productivity across multiple channels. The software is scalable and suitable for businesses of all sizes.

What are the key skills and qualifications needed to thrive as a Talkdesk specialist?

To thrive as a Talkdesk Specialist, you need a strong understanding of contact center operations, customer service principles, and experience with cloud-based telephony platforms. Familiarity with the Talkdesk platform, CRM systems such as Salesforce or Zendesk, and relevant certifications like Talkdesk Certified Associate are highly valuable. Excellent problem-solving abilities, communication skills, and adaptability help you effectively support users and resolve issues quickly. These competencies ensure seamless customer experiences and efficient use of the Talkdesk system within organizations.

What are some common challenges faced by Talkdesk implementation specialists when onboarding new clients?

Talkdesk implementation specialists often encounter challenges such as integrating the platform with clients' existing systems, customizing workflows to fit specific business needs, and ensuring all stakeholders are adequately trained. Balancing tight project timelines with the need for thorough testing and user adoption can also be demanding. Effective communication and proactive problem-solving are essential, as specialists frequently collaborate with IT teams, end-users, and customer success managers to deliver a smooth onboarding experience.

What is the difference between Talkdesk vs Customer Support Specialist?

AspectTalkdeskCustomer Support Specialist
Primary RoleCloud-based contact center software providerProvides customer service support to clients
Required SkillsCRM tools, communication skills, technical knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, remote, or office-basedCall centers, retail, or office settings
CertificationsNone mandatory, but CRM or technical certifications helpfulCustomer service certifications beneficial

While Talkdesk is a software platform enabling customer support teams, a Customer Support Specialist is a role that uses such platforms to assist customers. Understanding the distinction helps in choosing the right career path or job search focus within the customer service industry.

What are the most commonly searched types of Talkdesk jobs in Ohio?

The most popular types of Talkdesk jobs in Ohio are:

What are popular job titles related to Talkdesk jobs in Ohio?

For Talkdesk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Talkdesk jobs in Ohio look for?

The top searched job categories for Talkdesk jobs in Ohio are:

Infographic showing various Talkdesk job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 58% Physical, 2% Hybrid, and 40% Remote job distribution, with an average salary of $149,948 per year, or $72.1 per hour.

Enterprise Account Executive - DACH

Talkdesk, Inc.

On-site

$120 - $200/hr

Other

Posted 6 days ago


Job description

What is an Enterprise Account Executive at Talkdesk…

As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting entities with 1000+ employees that are aligned to your region.

We are looking for a driven, motivated and ambitious Enterprise Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!

Responsibilities:
  • Generate a strong pipeline to ensure extensive coverage. Resulting in consistent quota achievement
  • Create excellent internal relationships; you cannot close those big deals on your own!
  • Manage the complete and complex sales-cycles. Including pipeline generation and often presenting to C-level executives the value of Talkdesk’s solution
  • Streamline the contracts phase; Strong proposal, terms and negotiation experience is important
  • Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for your region’s targeted prospects. Including delivering accurate forecasting and planning to Leadership
  • Build partner, channel, and alliance relationships to to sell more successfully and overachieve your quota
  • Be a Talkdesk Evangelist
  • Work in collaboration with internal resources to own and grow your new business pipeline
  • Work with a base of active customers to upsell new products
What we are looking for…
  • Individuals who enjoy the challenge of Net New Logo’s
  • Proven experience of being able to create self generated opportunities
  • Consistent success selling software into Large Corporate and Enterprise accounts
  • Experienced closing 5-7 figure multi-year contractsExperienced selling to C-suite, senior management and director-level individuals
  • Champion builders and trusted advisors
  • Ability to command the attention in a room by delivering compelling presentations
  • Extensive negotiation and contract development experience
  • Comfortable operating in a fast-paced, dynamic startup environment

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

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