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Taj Jobs (NOW HIRING)

The Reservations Specialist at The Pierre New York, A Taj Hotel, is responsible for total business generation as it relates to converting reservation queries that are communicated to you directly via ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

Guest Experience Telephone Agent

Boston, MA

$16.25 - $20.75/hr

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

Director of Luxury, & Leisure

Manhattan, NY ยท On-site

$100K - $118K/yr

Ability to represent The Pierre in a manner consistent with the Taj Code of Conduct. SCOPE AND RANGE: Carry out the duties and responsibilities of a Luxury Leisure & Corporate Sales Manager and ...

Coordinator

Boston, MA ยท On-site

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

During this phase Thanksgiving, Christmas, Hannukah and Diwali events, holiday door decorating contests and special Taj events spearheaded from Corporate will also be part of the Cultural experience.

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined ...

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Taj information

See salary details

$24

$55

$83

How much do taj jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for taj in the United States is $55.40, according to ZipRecruiter salary data. Most workers in this role earn between $41.59 and $68.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Taj Hotel employee, and why are they important?

To thrive as a Taj Hotel employee, you need strong hospitality knowledge, customer service expertise, and relevant educational qualifications in hotel management or tourism. Familiarity with property management systems, booking software, and industry-standard certifications such as HACCP or food safety may be required, depending on the department. Exceptional interpersonal skills, attention to detail, and a service-oriented attitude set outstanding team members apart. These competencies ensure guests receive world-class experiences, uphold the brand's reputation, and foster loyalty in a competitive hospitality market.

What are the typical career advancement opportunities for employees working at Taj Hotels?

At Taj Hotels, employees often benefit from well-structured career growth paths, including opportunities for internal promotions and cross-departmental transfers. The company emphasizes training, mentorship, and leadership development programs to help staff advance from entry-level positions to supervisory or managerial roles. Employees also have the chance to participate in specialized workshops and international assignments, which further enhance professional growth. The supportive work environment encourages continuous learning and recognizes high performers, making it an excellent place for long-term career development in the hospitality industry.

What are 'Taj' in a job context?

'Taj' is not a commonly recognized job title in most industries. It may refer to a company name, such as The Indian Hotels Company Limited, commonly known as Taj Hotels, which is a major hospitality group in India. If you are referring to a position within Taj Hotels, job roles could include hotel management, hospitality services, culinary positions, or guest relations. To get more specific information, it would be helpful to clarify the context or review job listings directly from the Taj Hotels website.

What is the difference between Taj vs Chef?

AspectTaj
CredentialsTypically requires hospitality management or hotel administration certifications
Work EnvironmentLuxury hotel or resort settings, focusing on guest services and hotel operations
Employer & IndustryHotels, resorts, and hospitality industry
Common Search & ComparisonPeople often compare Taj with other hotel management roles like Chef to understand service and culinary differences

The Taj is a prestigious hotel management role focused on overseeing hotel operations and guest experience, often requiring hospitality certifications. In contrast, a Chef specializes in culinary arts and kitchen management. While both roles are integral to the hospitality industry, Taj professionals focus on overall hotel service, whereas Chefs concentrate on food preparation and kitchen management.

More about Taj jobs
Infographic showing various Taj job openings in the United States as of May 2026, with employment types broken down into 13% Internship, and 87% Full Time. Highlights an 100% In-person job distribution, with an average salary of $115,241 per year, or $55.4 per hour.

Guest Experience Telephone Agent

Royal Lahaina Resort

Boston, MA โ€ข On-site

$16.25 - $20.75/hr

Full-time

Posted 28 days ago


Job description

Guest Experience Agent

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Responsibilities

  • Handle all external and internal guest communication through phone, email, and hotel texting platform in an attentive, courteous and efficient manner, according to standard operating procedures.
  • Take and deliver messages according to standards.
  • Stay well informed of the in-room dining menu and take orders from guests and input information into Micros
  • Be involved with Food & Beverage trainings to remain knowledgeable of hotel offerings
  • Seek opportunities to upsell food & beverage items from the in-room dining menu
  • Maintain guest privacy at all times.
  • Be well informed about property services and hours of operation to share with guests
  • Be familiar with emergency procedures.
  • Perform call accounting, if applicable.
  • Be familiar with VIP procedures.
  • Be able to provide accurate directions to the hotel.
  • Be familiar with the surrounding area of the hotel.
  • Send/receive guest faxes.
  • Serve as Vocera dispatcher, maintaining proper radio and paging procedures.
  • Record and relay all guest requests and verify completion through the use of Alice
  • Maintain daily activity log.
  • Establish and maintain efficient filing system of guest requests
  • Process wake up calls per the guest's request.
  • File PBX reports.
  • Maintain clean work area.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Flexible and long hours sometimes required.
  • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.