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Tac Manager Jobs (NOW HIRING)

Meriplex Communications

Systems Analyst

Greenwich, CT · On-site

The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user ...

Meriplex Communications

Systems Analyst

San Diego, CA · On-site

$26 - $28/hr

The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user ...

Meriplex Communications

Systems Analyst

Albuquerque, NM · On-site

The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user ...

Meriplex Communications

Systems Analyst

Las Vegas, NV · On-site

The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user ...

Clever Devices Ltd.

TAC Engineer I

Woodbury, NY · On-site

$70K - $80K/yr

TAC Engineer I is the initial point of contact for Clever Devices customers. The primary function ... Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are ...

Clever Devices Ltd.

TAC Engineer I

Apex, NC · On-site

$70K - $80K/yr

TAC Engineer I is the initial point of contact for Clever Devices customers. The primary function ... Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are ...

Clever Devices Ltd.

TAC, Systems Support Engineer

Apex, NC · On-site

$90K - $120K/yr

TAC SSE is an escalation point within TAC that manages and oversees support operations for Clever Device's customers on complex issues that require additional support. The primary function of the TAC ...

Meriplex Communications

Systems Administrator

Norwalk, CA · On-site

$60K - $70K/yr

The Systems Administrator acts as the second tier of support for Meriplex's Technical Assistance Center(TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve ...

Meriplex Communications

Systems Administrator

Seattle, WA · On-site

$70K - $90K/yr

The Systems Administrator acts as the second tier of support for Meriplex's Technical Assistance Center(TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve ...

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All JobsTac Manager Jobs

Tac Manager information

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$29K

$104.6K

$118K

How much do tac manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for tac manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Tac Manager vs Network Operations Center (NOC) Manager?

AspectTac ManagerNetwork Operations Center (NOC) Manager
CertificationsITIL, CompTIA Network+, Cisco CCNAITIL, Cisco CCNA, CompTIA Network+
Work EnvironmentCustomer support centers, technical service teamsNetwork monitoring centers, IT infrastructure teams
Industry UsageTelecommunications, IT services, customer supportTelecommunications, IT, managed services
Primary FocusManaging technical support and customer issuesMonitoring and maintaining network infrastructure

The Tac Manager primarily oversees technical support teams and customer service operations, focusing on resolving client issues efficiently. In contrast, the NOC Manager manages network monitoring teams, ensuring the stability and security of network infrastructure. While both roles require technical certifications and operate within similar industries, their core responsibilities differ—one centers on customer support, the other on network performance management.

What cities are hiring for Tac Manager jobs? Cities with the most Tac Manager job openings:
What states have the most Tac Manager jobs? States with the most job openings for Tac Manager jobs include:
Tac Manager jobs near you
Infographic showing various Tac Manager job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $104,575 per year, or $50.3 per hour.
Systems Analyst

Systems Analyst

Meriplex Communications

Greenwich, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Position Summary:
The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics to customer specific application support. This will be an onsite position supporting a Meriplex client in Greenwich, CT.
Key Responsibilities:
  • Deliver general workstation support.
  • Provide customer specific application support.
  • Troubleshoot basic network connectivity and devices/user connectivity.
  • Administer incident response system reboots.
  • Perform basic OS support.
  • Utilize basic Azure support skills.
  • Provide first level triage virtual server support to reestablish functionality.
  • Driven to follow all SOP to resolve all technical issues.
  • Navigate Active Directory to enact distribution groups and create, change, and disable users.
  • Perform basic ITIL security to provide basic printing and connectivity support.
  • Deliver scripted application support.
  • TCP/IP troubleshooting abilities.
  • Able to perform basic VPN connectivity issues and password resets.
  • Basic end-user email support.

Knowledge, Skills, and Abilities:
  • Basic knowledge of Microsoft 365 applications.
  • Basic knowledge of command line.
  • Understanding of basic technical triage methodologies.
  • Basic TCP/IP understanding.
  • Ability to communicate both verbal and written technical information to a wide range of end-users.
  • Ability to effectively set expectations regarding delivery of service.
  • Strengthen customer relationships by providing exemplary customer service.
  • Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect.
  • Adherence to ticketing methodologies regarding documentation, process, and workflow.
  • Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism.
  • Properly manage workflow using research, documentation, RMM tools, ticket system, and communication.

Preferred Education, Experience, and Certifications:
  • Prior MSP support desk experience, highly encouraged.
  • A+ certification.
  • Network+ certification.
  • Server+ certification.
  • Azure support.
  • Superior reading, writing, and communication skills.
  • Basic knowledge of network concepts, devices, and best practices.
  • Basic Microsoft 365 certification.

Work Schedule/Travel:
  • Meriplex's TAC operates 24/7 - both workday and after hours shifts available, Monday - Sunday.

Benefits & Compensation
Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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