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Tac Engineer Jobs in Texas (NOW HIRING)

Arista Networks

Resident Engineer

Austin, TX · On-site

$98K - $125K/yr

Arista TAC & Engineering: You will act as a bridge between customer and Arista's core Technical Assistance Center (TAC) and Engineering teams, collaborating to debug complex issues and develop high ...

Arista Networks

Resident Engineer

Austin, TX

$98K - $125K/yr

Arista TAC & Engineering: You will act as a bridge between customer and Arista's core Technical Assistance Center (TAC) and Engineering teams, collaborating to debug complex issues and develop high ...

ettain group

Customer Support Engineer

Richardson, TX · On-site

Provides second/third level technical support for unified computing B & C series servers (both hardware and software) and Nexus 1000V to TAC engineers via phone & email consultation to independently ...

Arista Networks

Technical Solutions Engineer

Dallas, TX · On-site

A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response ...

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Tac Engineer information

See Texas salary details

$36.3K

$94.8K

$128.1K

How much do tac engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tac engineer in Texas is $94,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $108,500.00 per year, depending on experience, location, and employer.

What is a Tac Engineer?

A TAC (Technical Assistance Center) Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues related to a company's products or services. They provide support to customers, internal teams, or field engineers by analyzing problems, offering solutions, and collaborating with other departments when necessary. TAC Engineers often work in IT, networking, or telecommunications industries, handling escalated support cases and ensuring minimal downtime for clients. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this role.

What does a Tac Engineer do?

A typical day for a Tac Engineer involves monitoring telecommunications or network systems, diagnosing and resolving technical issues, and responding to escalated support requests from clients or internal teams. You may collaborate closely with field engineers, network operators, and product development teams to implement solutions and prevent future incidents. The role often includes documenting troubleshooting steps, contributing to knowledge bases, and participating in on-call rotations for critical outages. This dynamic work environment offers continual learning and opportunities to advance to senior technical or management positions as you gain experience.

What skills and qualifications are needed to be a Tac Engineer?

To thrive as a Tac Engineer, you need strong technical troubleshooting abilities, a deep understanding of telecommunications or networking systems, and a relevant engineering degree. Familiarity with diagnostic tools, network management systems, and industry certifications such as CCNA or CCNP are typically required. Excellent problem-solving skills, effective communication, and the ability to work well under pressure set exceptional candidates apart. These qualities are crucial for efficiently resolving critical network or system issues, ensuring service reliability, and maintaining customer satisfaction.

Is a Tac Engineer a good career?

A Tac Engineer is a technical role focused on troubleshooting and resolving network or system issues, often requiring knowledge of networking protocols, security, and relevant tools. It can be a good career for those interested in technical problem-solving, with opportunities for advancement and specialization in cybersecurity or network management. Job stability and growth depend on industry demand and individual skills development.

What are popular job titles related to Tac Engineer jobs in Texas?

For Tac Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Tac Engineer jobs in Texas look for?

The top searched job categories for Tac Engineer jobs in Texas are:

What cities in Texas are hiring for Tac Engineer jobs?

Cities in Texas with the most Tac Engineer job openings:

Tac Engineer jobs near you
Infographic showing various Tac Engineer job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,798 per year, or $45.6 per hour.

Resident Engineer

Arista Networks

Austin, TX • On-site

$98K - $125K/yr

Full-time

Re-posted 27 days ago

Job description

Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You'll Work With
As a Resident Engineer, you will be a critical technical partner embedded within our most strategic account(s). Your role sits at the intersection of innovation and execution, collaborating with:
  • Elite Customer(s): You will partner directly with Arista's key customers to design, build, and manage some of the world's most advanced large-scale AI data centers.
  • The Arista Account Team: You will work hand-in-hand with our sales and account leadership to nurture the overall customer relationship and align technical strategy with business goals.
  • Arista TAC & Engineering: You will act as a bridge between customer and Arista's core Technical Assistance Center (TAC) and Engineering teams, collaborating to debug complex issues and develop high-impact solutions for the customer.
  • Arista's Resident Engineer Team: You will join a collaborative team of fellow Resident Engineers to share tribal knowledge, standardize best practices, and ensure seamless communication across the account.

What You'll Do
As a Resident Engineer, you will serve as the technical contact for Arista's deployments within the customer environment, spanning from high-level design to hands-on operational excellence. Your responsibilities include:
Strategic Technical Leadership
  • Design & Architecture: Maintain and update High-Level (HLD) and Low-Level Designs (LLD). Create "As-Built" documentation and Delta Design plans for incremental network expansions.
  • Network Audits: Conduct regular configuration and network health reviews to ensure compliance with customer's and Arista best practices.
  • Stakeholder Liaison: Interface with Arista Product Management (PM) and Systems Engineering (SE) to communicate customer requirements and influence the product roadmap.

Operational Excellence & Automation
  • Infrastructure Management: Manage the upgrade and hardening of the Arista Fabric, including CloudVision (CVP/CVaaS).
  • Automation & Integration: Develop and support automation solutions using Arista python based APIs to streamline network operations.
  • Change Management: Author Methods of Procedure (MoP), oversee complex change windows, and perform rigorous pre- and post-activity health checks.
  • Lifecycle Management: Coordinate with Arista teams for Product Lifecycle Management, ensuring all hardware and software are within supported windows.

Advanced Troubleshooting & Support
  • Incident Resolution: Lead advanced troubleshooting for hardware/software issues and act as the primary liaison for customer with the Arista Technical Assistance Center (TAC) to ensure rapid resolution of P1 and escalated cases.
  • Proactive Maintenance: Perform routine bug scrubs, impact analyses, and vulnerability assessments to create actionable patching and update plans.
  • Root Cause Analysis (RCA): Investigate critical incidents or issues and provide detailed RCA reports and remediation plans to customer leadership.

Project Execution & Reporting
  • Proof of Concepts (PoC): Partner with Arista SEs to plan and execute PoCs, demonstrating new features and modules to the customer.
  • SLA Compliance: Ensure all customer operations meet agreed-upon SLAs and timelines as defined in the customer's Statement of Work (SoW).
  • Performance Reporting: Generate and validate Daily, Weekly, and Monthly reports to provide visibility into network health.

Mentorship & Knowledge Sharing
  • Capability Building: Mentor new hires and conduct internal training sessions to ensure the team is proficient in the latest Arista features and fabric deployments.
  • Continuous Learning: Participate in advanced technical sessions hosted by Arista Professional Services, TAC and Engineering to maintain subject matter expertise.

Qualifications
  • BS/MS with 7+ years of experience in the relevant field
  • Network Certification a plus
  • ACE L3 or above level certification would be an advantage

#LI-SP1
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

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