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T Mobile Jobs in Bothell, WA (NOW HIRING)

Solution Architect

Bellevue, WA · On-site

$70.75 - $93.25/hr

This role requires deep familiarity with T-Mobile systems and terminology such as TFB, BAN, MSISDN, etc., as ramp-up time is minimal and team members are expected to hit the ground running.

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T Mobile information

See Bothell, WA salary details

$10

$19

$26

How much do t mobile jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for t mobile in Bothell, WA is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between T Mobile vs Customer Service Representative?

AspectT MobileCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sales and technical knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentRetail stores, call centers, corporate officesCall centers, retail stores, remote options
Employer & Industry UsageTelecommunications provider, retail salesCustomer support across various industries, including telecom
Common Search & ComparisonFocuses on company-specific rolesFocuses on customer support roles in telecom

While T Mobile refers to the company itself, a Customer Service Representative is a role within T Mobile or similar companies. Both roles require communication skills and some technical knowledge, but T Mobile is the employer, whereas Customer Service Representative is the job position.

What does a T-Mobile employee do?

A T-Mobile employee typically works in roles such as customer service, sales, technical support, or retail operations. Their main responsibilities often include assisting customers with their wireless plans and devices, resolving billing or technical issues, and providing product information. Employees are expected to deliver excellent customer service, stay updated on the latest mobile technology, and meet sales or service targets. The work environment can be fast-paced, especially in retail locations, and teamwork is highly valued.

What are the key skills and qualifications needed to thrive as a T-Mobile retail sales associate?

To thrive as a T-Mobile Retail Sales Associate, you need strong sales abilities, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile devices, and T-Mobile’s products and services is important. Excellent interpersonal communication, problem-solving skills, and a positive attitude help build rapport with customers and work effectively within a team. These skills and qualities are crucial for achieving sales targets, delivering exceptional customer experiences, and contributing to store success.

What are some common challenges faced by T-Mobile retail sales associates, and how can they be overcome?

T-Mobile retail sales associates often face challenges such as meeting ambitious sales targets, staying updated with new products and promotions, and handling diverse customer needs. Success in this role requires excellent communication skills, adaptability, and a proactive approach to learning about evolving wireless technologies. Regular training sessions and strong support from team leaders help associates overcome these challenges, while collaboration with colleagues fosters a positive work environment and shared knowledge.
What cities near Bothell, WA are hiring for T Mobile jobs? Cities near Bothell, WA with the most T Mobile job openings:
Infographic showing various T Mobile job openings in Bothell, WA as of August 2026, with employment types broken down into 59% Full Time, 23% Part Time, and 18% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

Mobile Associate - Retail Sales

T-Mobile USA, Inc.

Seattle, WA

$21.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


T-Mobile rating

7.3

Company rating: 7.3 out of 10

Based on 647 frontline employees who took The Breakroom Quiz

58th of 97 rated telecommunications companies


Job description

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty. Job Responsibilities:
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
  • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Knowledge, Skills and Abilities:
  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)
  • Teamwork Orientation (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $21.50, plus $5.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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