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Systems Analyst Jobs in Jackson, MI (NOW HIRING)

Support client plant team in running plant operations, perform system transactions, along with ... Highly motivated with strong analytical acumen and problem-solving skills * Ability to travel ...

Posted today

Mortgage Servicing Quality Control Analyst

Mason, MI · On-site +1

$21 - $28.25/hr

Validate data integrity within servicing systems to ensure accurate loan information and reporting ... Document audit findings, analyze trends, and prepare comprehensive compliance reports and risk ...

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Systems Analyst information

See Jackson, MI salary details

$37.8K

$81.2K

$128.3K

How much do systems analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for systems analyst in Jackson, MI is $81,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $98,300.00 per year, depending on experience, location, and employer.

What does a systems analyst do?

A Systems Analyst is responsible for analyzing, designing, and implementing information systems to support an organization’s business needs. They work closely with both business stakeholders and IT teams to understand requirements, identify problems, and recommend solutions that improve efficiency and effectiveness. Their tasks often include gathering and documenting requirements, evaluating current systems, proposing new technologies, and ensuring successful system integration and functionality.

How to become a systems analyst?

Those interested in a career as a system analyst need an education in computer science一at least a bachelor’s degree, although a master’s degree is becoming a common requirement. Even more important is the technical knowledge of enterprise solutions, project management, and data management. As a systems analyst, you are more than an IT technician. You are also in charge of the entire workflow of the department, so management experience is a must. On-the-job training in lower level roles is important in this career. Private companies, government organizations, and health care services often hire system analysts.

What are the key skills and qualifications needed to thrive as a systems analyst, and why are they important?

To thrive as a Systems Analyst, you need strong analytical abilities, proficiency in systems design, and a relevant degree such as computer science or information systems. Familiarity with requirements-gathering tools, business process modeling software, and knowledge of databases and programming languages are typically essential. Excellent problem-solving, communication, and collaboration skills help bridge gaps between technical teams and business stakeholders. These skills are crucial for delivering effective technology solutions that align with organizational goals and user needs.

How do systems analysts typically collaborate with other IT and business teams during a project lifecycle?

Systems Analysts play a crucial bridging role between technical IT teams and business stakeholders. They work closely with business users to gather and clarify requirements, then translate these into technical specifications for developers and engineers. Throughout the project, they facilitate communication to ensure solutions align with business needs and address any issues that arise. Effective collaboration often involves participating in meetings, creating documentation, and conducting user training or support post-implementation.

What is the difference between Systems Analyst vs Software Developer?

AspectSystems AnalystSoftware Developer
Primary RoleAnalyzes business needs and designs IT solutionsCreates, codes, and tests software applications
Required SkillsBusiness analysis, systems design, communicationProgramming, software engineering, coding
Work EnvironmentCollaborates with stakeholders and IT teamsFocuses on coding and software development
Common CertificationsCBAP, CCBA, ITILMicrosoft, Oracle, Java certifications

While both roles work within the IT industry, Systems Analysts focus on understanding business needs and designing solutions, whereas Software Developers primarily build and implement software applications. Both roles often collaborate but serve different functions in the technology development process.

Is a systems analyst a stressful job?

A systems analyst role can be stressful due to tight project deadlines, troubleshooting complex technical issues, and coordinating between technical teams and stakeholders. However, workload and stress levels vary depending on the organization, project scope, and individual skills in time management and problem-solving.

What are popular job titles related to Systems Analyst jobs in Jackson, MI?

For Systems Analyst jobs in Jackson, MI, the most frequently searched job titles are:

What cities near Jackson, MI are hiring for Systems Analyst jobs?

Cities near Jackson, MI with the most Systems Analyst job openings:

Infographic showing various Systems Analyst job openings in Jackson, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $81,242 per year, or $39.1 per hour.

Sr Software Configuration Analyst (ServiceNow)

Consumers Energy

Jackson, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Consumers Energy rating

8.3

Company rating: 8.3 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

22nd of 53 rated energy and utility


Job description

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. 

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This position is onsite minimally 3 days a week at One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).   

General Summary of Job Responsibilities

The Applications and Analytics team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!

We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles—engaging on solutions, illuminating priorities, and minimizing waste—we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!

The Sr. Software Configuration Analyst is responsible for configuring, maintaining, and optimizing generation‑related corporate vendor software solutions, including Commercial Off‑The‑Shelf (COTS) applications such as ServiceNow. This role includes making key architectural decisions, enhancing solution performance, and ensuring seamless integration with business processes. Strong collaboration and communication skills are essential to guide best‑practice adoption and continuously improve overall software quality.

Essential Duties and Responsibilities
  • Develop scripts or software components within vendor-provided solutions to perform advanced configuration tasks, enable automation, and implement system enhancements.
  • Apply deep knowledge of business processes to gather business and data requirements, evaluate potential solutions, and recommend software options that meet organizational goals. Ensure vendor solutions align with business needs and integrate effectively with existing systems.
  • Make significant architectural decisions and contribute to overall system design. Lead the integration of COTS solutions into the existing technology ecosystem, ensuring scalability, reliability, and long-term sustainability.
  • Identify opportunities for process automation and optimization to increase efficiency and reduce operational costs.
  • Continuously improve COTS solution quality throughout the software lifecycle by incorporating emerging best practices and relevant innovations.
  • Design and administer application systems using database management principles and methodologies, including data structures, data modeling, data warehousing, and transaction processing.
  • May perform other duties as assigned.
Knowledge/Skills/Abilities
  • Expert-level scripting proficiency in languages relevant to COTS applications (e.g., OneStream – .NET, C#; PowerPlan – SQL; ServiceNow – SQL; Integrations – SQL; Visual Basic; or ABAP).
  • Strong ability to coach, mentor, and teach others while leading technical components within product teams.
  • Comprehensive understanding of business processes and enterprise software ecosystems, with the ability to influence both technical and business stakeholders.
  • Skilled in vendor management and negotiation, including navigating technical and compliance constraints within vendor platforms.
  • Strong analytical and problem‑solving abilities, with a demonstrated capability to assess challenges and refine technical approaches to improve solution outcomes.
  • High attention to detail, ensuring all software configurations and solutions meet rigorous quality and performance standards.
  • Ability to promote collaboration within teams and foster a culture of technical excellence and continuous learning.
  • Excellent written and verbal communication skills that ensure clarity in technical discussions and alignment among stakeholders.
  • Skilled ServiceNow Configuration Analyst with hands-on experience across multiple ServiceNow modules to support, configure, and enhance enterprise IT and HR service workflows. The ideal candidate will work closely with business and technical stakeholders to design scalable solutions, optimize platform performance, and ensure best practices are followed throughout the ServiceNow ecosystem.
Education/Experience
  • Bachelor's degree in Computer Science, IT, Engineering, or a related field with four (4) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
    • [OR] Associate's degree in Computer Science, IT, Engineering, or a related discipline with six (6) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
    • [OR] High School Diploma/GED with degree with eight (8) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
Preferred Experience

One or more of the following skills will set you apart:

  • Strong expertise in ServiceNow configuration, integration, and administration, with the ability to translate business requirements into effective technical solutions while maintaining platform stability and compliance
  • ServiceNow HR and IT module experience
  • ServiceNow System Administrator Certification

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.


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