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System Support Manager Jobs in Missouri (NOW HIRING)

Lightedge

Support Technician (Night Shift)

Kansas City, MO · On-site

$25 - $29/hr

Perform Network, Operating System, SAN Storage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedge managed customers and internal systems * Create ...

Corusortho

Manager, Regional Practice Support

California, MO · On-site

$59K - $79K/yr

Manager, Regional Practice Support We are looking for a Regional Practice Support Manager to join ... systems and procedures with limited resources and need for speed to implementation. * Strong ...

the Doe Run company

BSN Support Crew

Boss, MO · On-site

$28.59/hr

Familiarity with PLC systems and process monitoring * Awareness of and ability to follow ... Good time management skills. Responsibilities: * Monitor PLC readout screens, interpret data and ...

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System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

Infographic showing various System Support Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Community-Based Support Manager

Columbia, MO • Remote

Avant Supported Living LLC
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about Avant Supported Living LLCexternal

Full-time

Re-posted 14 days ago

Key responsibilities

  • Oversee and support a team of Community Support Mentors through recruitment, training, supervision, and coaching.

  • Manage supported employment activities by networking with local employers, working with clients on career goals, and supervising job coaching to ensure client retention.

  • Ensure program operations meet regulatory standards, serve as the primary contact for families, and facilitate team meetings to share best practices.

Job description

The Mission

We are looking for a visionary leader to bridge the gap between service delivery and life-changing outcomes. As our Community-Based Support (CBS) Manager, you will oversee our team of Mentors and spearhead our Community and Employment initiatives. You won't just be managing schedules; you will be coaching a team to help our clients find belonging, purpose, and professional fulfillment.


The Three Pillars of Your Role

You will oversee a comprehensive suite of services designed to foster independence:

  • Respite & Mentorship: Overseeing in-home and community-based mentors to ensure high-quality care, safety, and meaningful engagement for families.
  • Community Networking: Guiding mentors to successfully integrate clients into local social circles, clubs, and civic life.
  • Supported Employment: Developing partnerships with local businesses, supervising job coaches, and ensuring clients find - and keep - meaningful competitive employment.


Key Responsibilities

1. Team Leadership & Mentorship

  • Recruit, train, and supervise a team of Community Support Mentors.
  • Conduct regular "shadow shifts" to provide real-time coaching and quality assurance.
  • Manage scheduling to ensure a perfect match between mentor personality and client needs.


2. Supported Employment Oversight

  • Job Development: Actively network with local employers to identify inclusive job opportunities.
  • Vocational Strategy: Work with clients to identify their strengths and career goals.
  • Retention Support: Oversee job coaching to ensure long-term success for both the employee and the employer.


3. Program Operations

  • Ensure all documentation meets regulatory standards and reflects client progress.
  • Act as the primary point of contact for families, providing updates and troubleshooting challenges.
  • Facilitate monthly team meetings to share best practices and "wins."


Administrative Note

  • Scope of Work: Perform other duties as assigned by Managers or Directors to support the evolving needs of the individuals and the agency.
  • Operational Flexibility: The expectation to work additional hours beyond your primary schedule, availability between 7:00 am to 7:00 pm, to meet the needs of our clients, address emergencies, or ensure operational excellence.


Who You Are

  • An Experienced Advocate: You have 3+ years of experience in disability services, social work, or vocational rehabilitation.
  • A Natural Leader: You know how to motivate a remote team and keep morale high.
  • A Relationship Builder: You're comfortable walking into a local business to pitch the benefits of inclusive hiring.
  • Organized & Strategic: You can balance the "big picture" of program growth with the fine details of daily scheduling and compliance.


The Essentials:

  • Bachelor's Degree in Social Work, Psychology, Business, or a related field (preferred).
  • Experience with Supported Employment (SE) models and job coaching.
  • Valid Driver's License and a reliable vehicle.
  • Strong proficiency in digital tools (scheduling software, CRM, or case management systems).


Why Lead With Us?

  • Autonomy: We trust your expertise. You'll have the freedom to shape the program and the team.
  • Growth: As we expand our employment services, you will be at the forefront of that department's development.
  • Impact: You get to see the ripple effect of your work-from a mentor finding their stride to a client landing their first paycheck.


The Tech-Forward Edge

We don't just use technology; it is the backbone of how we create, collaborate, and communicate. As a highly technical organization, we operate at a fast pace where digital fluency isn't just a plus-it's a prerequisite. We expect every member of our team to be more than just "comfortable" with a computer; you should be a power user who thrives in a cloud-first environment.


What We're Looking For:

  • High Technical Aptitude: You possess a natural curiosity for software and a "figure-it-out" mentality when navigating new platforms.
  • Google Workspace Mastery: Preference is given to candidates who are experts in the Google Workspace ecosystem (Drive, Docs, Sheets, Slides, and Admin). You should understand how to leverage these tools for maximum efficiency and real-time collaboration.
  • Digital Agility: Whether it's automating a workflow, managing complex file architectures, or troubleshooting your own stack, you stay ahead of the curve.


Why Join the Avant Team?

You won't just be "checking boxes." You will be the visionary who ensures our medical systems are as resilient as the people we support. You'll have the autonomy to build better protocols and the clinical heart to care for those who need it most.

Apply