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System Support Manager Jobs in Missouri (NOW HIRING)

DRiV

Systems Support Manager

Maryland Heights, MO · On-site

Manager, Systems Support & EDI Reports to: Director, Customer Experience and Master Data Position ... This position leads EDI, Drivparts/Drivdirect, & SAP system changes and fixes; along with ...

Codis

Customer Support Manager

Chesterfield, MO · On-site

Maintain customer information and account activity within CRM and ERP systems. * Partner with cross-functional teams to support customer retention and long-term account success. Qualifications ...

Codis

Customer Support Manager

Chesterfield, MO · On-site

Maintain customer information and account activity within CRM and ERP systems. * Partner with cross-functional teams to support customer retention and long-term account success. Qualifications ...

Codis

Customer Support Manager

Chesterfield, MO · On-site

Maintain customer information and account activity within CRM and ERP systems. * Partner with cross-functional teams to support customer retention and long-term account success. Qualifications ...

Codis

Customer Support Manager

Chesterfield, MO · On-site

Maintain customer information and account activity within CRM and ERP systems.Partner with cross-functional teams to support customer retention and long-term account success.

O'Reilly Auto Parts

IT Support Manager

Springfield, MO · On-site

Help others get the most out of data management systems by providing support and advice. Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of ...

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System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

Infographic showing various System Support Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

System Support Specialist

Saint Louis, MO • On-site, Remote

The Timberline Group
See more jobs at The Timberline Groupexternal

Full-time

Re-posted 22 days ago

Job description

System Support Specialist to take over all aspects of the configuration and maintenance of our systems. This position is primarily responsible for the monitoring, security and efficient operation of our IT systems both physical and virtual. Systems include, but are not limited to Microsoft 365, Exchange and SharePoint and server administration in Azure virtual environments.
Additional responsibilities include installing and configuring applications, implementing and operating system monitoring tools and ordering and maintaining hardware. The ideal candidate would have the desire to identify new areas of improvement to mitigate security vulnerabilities and develop and carry out information security plans and policies. Anyone who takes the position should expect to bring new skills and approaches to meeting IT challenges. As the primary front line of support for our team, you will gain plenty of valuable experience.
Responsibilities
  • System Administration for all core IT infrastructure including but not limited to Servers, DCs, Firewalls, O365, Azure, IIS, MSSQL etc.
  • Support and maintain Active Directory including new and existing users and managing GPO.
  • Implement and monitor security measures for the protection of computer systems, networks and information. Design and maintain annual information security awareness.
  • Research security enhancements and make recommendations to management.
  • Develop and implement project plans for enhancements to IT infrastructure.
  • Define and document best practices and support procedures.
  • Setup and maintain PCs for employees and help new users get oriented with company systems.
  • Support assistance of client systems.

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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