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System Support Manager Jobs in Georgia (NOW HIRING)

Support may include various operational functions, such as sales tours, delinquent rent collections, onboarding, training, vendor setups, invoice management, system setup, etc. * Fill in as acting ...

Support may include various operational functions, such as sales tours, delinquent rent collections, onboarding, training, vendor setups, invoice management, system setup, etc. * Fill in as acting ...

Customer Support Manager

Atlanta, GA ยท On-site

$60K - $65K/yr

Experience with CRM systems and support tools * Ability to lead by example in a fast-paced environment * Bachelor's degree in Business, Communications, or related field (preferred) Additional ...

This person will be a Manager or leader over a tech support group. Need to be strong people person ... systems, and cross-functional service delivery teams) Microsoft experience required (Windows ...

Responsibilities of this position include provisioning, managing, and troubleshooting user access ... Enforces and communicates to system users the security policies and guidelines necessary to meet ...

The Support Manager is responsible for ensuring the availability, stability, and performance of ... Troubleshoot complex integrations across distributed systems, including APIs, event-driven ...

Make Sure IT Support is Ready for New Features & System Changes * Before any new capabilities or ... Own Incident Management & SLA Compliance * Hold the team accountable for meeting SLAs-response ...

Support may include various operational functions, such as sales tours, delinquent rent collections, onboarding, training, vendor setups, invoice management, system setup, etc. * Fill in as acting ...

Showing results 21-40

System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. Youโ€™ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities in Georgia are hiring for System Support Manager jobs?

Cities in Georgia with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Territory Support Manager

Pooler, GA โ€ข On-site

$45K - $60K/yr

Full-time

Re-posted 23 days ago


Job description

Description
Territory Support Managers have the responsibility to work within an assigned area of responsibility to initiate, maintain and increase customer aftermarket sales of a large range of material handling equipment parts, service, rentals, and allied products while providing excellent customer service.
Requirements
The ideal candidate will have an interest in outside sales and demonstrate a proven track record in exceeding goals and targets supported by a willingness to work hard. Organization, time management, self-motivation and drive are essential for success in this position.
This position requires creativity and motivation to break into new customers and new ways to increase existing customer business. Candidates should be high energy, independent thinkers who can solve customer problems. Territory Support Managers must have an inherent drive to provide value added customer service.
A valid driver's license with a good driving record is required.