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System Support Manager Jobs in Georgia (NOW HIRING)

Notify management and clients of network/system troubles through a tiered notification and escalation process. * Safety Compliance: Adhere to all safety and environmental policies, including lockout ...

Manage user accounts, permissions, and access rights (Active Directory, email systems, etc ... Support onboarding/offboarding of employees, including equipment setup and account provisioning ...

... managed services, and global business process outsourcing (BPO). The company and its service ... Position Summary The System Support Associate is responsible for providing technical support ...

16233 - System Support Associate - GA

Duluth, GA · On-site

$15.75 - $20.25/hr

... managed services, and global business process outsourcing (BPO). The company and its service ... Position Summary The System Support Associate is responsible for providing technical support ...

System Support Associate - GA - On Site

Duluth, GA · On-site

$15.75 - $20.25/hr

Position Summary The System Support Associate is responsible for providing technical support ... Complete projects and other duties assigned by the manager. Knowledge, Skills, and Abilities ...

System Support Associate - GA - On Site

Duluth, GA · On-site

$15.75 - $20.25/hr

Position Summary The System Support Associate is responsible for providing technical support ... Complete projects and other duties assigned by the manager. Knowledge, Skills, and Abilities ...

System Support Associate - GA - On Site

Duluth, GA · On-site

$15.75 - $20.25/hr

Position Summary The System Support Associate is responsible for providing technical support ... Complete projects and other duties assigned by the manager. Knowledge, Skills, and Abilities ...

System Support Associate - GA - On Site

Duluth, GA · On-site

$15.75 - $20.25/hr

Position Summary The System Support Associate is responsible for providing technical support ... Complete projects and other duties assigned by the manager. Knowledge, Skills, and Abilities ...

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... supporting the maintenance and operation of electronic and electromechanical systems that are ... You will be based in LaGrange, GA and report to the Production Manager. You Will: * Breakdown ...

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System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities in Georgia are hiring for System Support Manager jobs?

Cities in Georgia with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

System Support

Newnan, GA • On-site

COWETA COUNTY WATER & SEWERAGE AUTHORITY
Utilities • 11 - 50 employees

Full-time

Re-posted 12 days ago


Job description

DEPARTMENT: Construction, Coweta CountyWater, and Sewerage Authority
JOB SUMMARY: This position asset the crew supervisor in daily tasks such as water and sewer line maintenance and repairs.
MAJOR DUTIES:
  • Operates heavy equipment.
  • Installs water meters.
  • Repairs water leaks.
  • Establishes safe work zones, including traffic control devices; flags traffic as needed.
  • Repairs landscaping.
  • Maintains assigned vehicles and equipment.
  • Performs other duties as assigned.
  • The ability to use basic hand tools. (shovel, rake, broom, etc)
  • Position does require being on call

KNOWLEDGE REQUIRED BY THE POSITION:
  • Knowledge of equipment maintenance and operation.
  • Skill in prioritizing and organizing work.
  • Skill in oral and written communication.

KNOWLEDGE PREFERRED BY THE POSITION:
  • Knowledge of Water and Sewerage Authority standards and practices.
  • Knowledge of water system construction principles, practices, and materials.

SUPERVISORY CONTROLS: The Construction Manager and Assistant Construction Manager assign work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include utility protection laws, standard operating procedures, safety guidelines, and traffic control procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY: The work consists of related heavy equipment operation duties. Heavy traffic and inclement weather contribute to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to operate heavy equipment in support of the work of a crew. Successful performance results in an efficient and well-maintained water system.
PERSONAL CONTACTS: Contacts are typical with co-workers, representatives from other public utilities, and members of the general public.
PURPOSE OF CONTACTS: Contacts are typical to give or exchange information, resolve problems, and provide services.
PHYSICAL DEMANDS: The work is performed while intermittently sitting, standing, stooping, or walking. The employee frequently lifts light and occasionally heavy objects, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color.
WORK ENVIRONMENT: The work is typically performed in an office, stockroom, warehouse, and outdoors. The employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, irritating chemicals, and occasional cold or inclement weather. Work requires the use of protective devices such as masks, goggles, or gloves.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.
MINIMUM QUALIFICATIONS:
  • Ability to read, write and perform basic mathematical calculations.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with having a similar position for one to two years.
  • Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.