System Operations Manager Jobs in Hanover, MA (NOW HIRING)

Education Requirements:

Master's degree + minimum 6 years of relevant experience; or Bachelor's degree in a related specialized area or equivalent relevant experience + minimum 8 years of relevant experience.

CLEARANCE REQUIREMENTS:
Department of Defense SECRET security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Location: Flexible (U.S.) with travel required

Work Arrangement: Hybrid/Remote (based on business needs)

Security Clearance: Active Department of War Secret clearance required on Day One. U.S. Citizenship required.

Position Summary

The SIPRNET Operations Manager is responsible for leading the organization's SIPRNET administration function across multiple geographically dispersed locations. This leader oversees a team of SIPRNET Subject Matter Experts (SMEs) responsible for maintaining secure, compliant, and operational SIPRNET environments supporting critical business and customer missions.

This role is accountable for ensuring all SIPRNET environments remain operationally ready, compliant, and prepared for Cyber Operational Readiness Assessments (CORA) every day of the year—not simply in preparation for scheduled assessments. The successful candidate will establish operational standards, drive accountability across the team, proactively identify and communicate risks, and continuously improve processes to increase operational efficiency and reduce compliance risk.

This position requires an experienced leader who is comfortable making decisions independently, holding teams accountable, influencing cross-functional partners, and escalating issues early to executive leadership. The ideal candidate is highly organized, execution-focused, and thrives in a fast-paced, highly regulated environment.

Travel is required to support geographically dispersed teams and enterprise SIPRNET operations.

Key Responsibilities

• Lead, mentor, and develop a geographically distributed team of SIPRNET administrators and technical SMEs.
• Establish clear operational expectations, performance metrics, and accountability across the SIPRNET support organization.
• Ensure all SIPRNET circuits are administered, maintained, and secured in accordance with Department of War, corporate, and cybersecurity requirements.
• Maintain continuous CORA readiness across all SIPRNET environments, ensuring documentation, configurations, and operational practices support successful assessments at any time.
• Validate that all team members maintain required technical certifications, security training, and role-based qualifications.
• Ensure standardized administration of enterprise SIPRNET tools, infrastructure, patching, vulnerability remediation, and configuration management.
• Partner closely with Information Assurance, Cybersecurity, Engineering, Infrastructure, Security, and Program Management teams to ensure enterprise operational excellence.
• Drive standardization and process improvement across multiple SIPRNET environments to improve efficiency, consistency, and operational maturity.
• Identify operational risks, staffing concerns, compliance gaps, and technical issues, escalating them to leadership with recommended mitigation plans.
• Lead planning and execution for new SIPRNET deployments, technology refreshes, infrastructure upgrades, and lifecycle initiatives.
• Develop and maintain enterprise documentation, standard operating procedures, technical baselines, and operational playbooks.
• Monitor operational performance through metrics, reporting, and regular operational reviews.
• Support internal and external audits, inspections, and customer assessments.
• Foster a culture of ownership, accountability, continuous improvement, and operational excellence.

Basic Qualifications

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering, or related discipline; equivalent experience will be considered.
• 8+ years of experience supporting classified Department of War information systems.
• 3+ years of experience leading technical infrastructure or systems administration teams.
• Active DoW Secret security clearance required on Day One.
• U.S. Citizenship required.

Required Experience

• Demonstrated experience managing SIPRNET or classified network operations in a DoW environment.
• Experience leading geographically dispersed technical teams.
• Strong understanding of SIPRNET architecture, administration, and operational support.
• Experience preparing and maintaining environments for Cyber Operational Readiness Assessments (CORA) or similar DISA or DoW inspections.
• Experience administering Windows Server environments, Active Directory, virtualization, storage, enterprise infrastructure, and networking technologies supporting classified environments.
• Working knowledge of DoW cybersecurity requirements including RMF, STIG compliance, vulnerability management, and configuration management.
• Experience establishing operational standards, KPIs, and service delivery metrics.
• Demonstrated ability to manage multiple priorities while driving execution across several concurrent initiatives.
• Excellent written and verbal communication skills with experience presenting technical and operational status to senior leadership.
• Proven ability to identify operational risks early and communicate issues with clear mitigation strategies.
• Experience building high-performing teams while holding individuals accountable for results.

Preferred Qualifications

• CISSP, CASP+, Security+, or other DoW 8140/8570 compliant certifications.
• ITIL Foundation certification.
• Project Management Professional (PMP) certification.
• Lean Six Sigma certification.
• Experience supporting enterprise-scale classified infrastructure across multiple locations.
• Experience with automation and infrastructure management tools that improve operational efficiency.

Leadership Competencies

The successful candidate will demonstrate:

• Strong executive presence and sound decision-making.
• A bias toward action and operational execution.
• High accountability for team performance and mission outcomes.
• Confidence leading without requiring day-to-day direction.
• Ability to influence across organizations and build trusted partnerships.
• Exceptional organizational and prioritization skills.
• A proactive approach to identifying issues before they become operational risks.
• Commitment to continuous improvement and operational excellence.

Success in the Role

Success in this position will be measured by:

• • SIPRNET environments consistently maintain operational and compliance readiness throughout the year.
  • CORA assessments are completed successfully with minimal findings.
  • Standardized administration practices are implemented across all environments.
  • Team members maintain required certifications and technical proficiency.
  • Operational risks are identified early and communicated effectively.
  • High system availability and reliable service delivery.
  • Increased operational efficiency through process improvements and standardization.
  • Strong engagement and accountability across the distributed SIPRNET team.
  • Positive partnerships with Engineering, Cybersecurity, Information Assurance, Security, and Program stakeholders.

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans