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System Operations Manager Jobs in Austin, TX (NOW HIRING)

GetScale

People Operations Manager

Austin, TX · Hybrid

The team is responsible for implementing a range of systems, processes, and programs that will ... About the People Ops Manager Role We're looking for a People Operations Manager to lead our People ...

Steer

Partner Operations Manager

Austin, TX · Remote

Operations & Systems Acumen: Strong organizational skills with hands-on experience using CRMs and ... Direct experience with repair shop management systems, automotive SaaS integrations, or technology ...

GetScale

People Operations Manager

Austin, TX · Hybrid

The team is responsible for implementing a range of systems, processes, and programs that will ... About the People Ops Manager Role We're looking for a People Operations Manager to lead our People ...

GetScale

People Operations Manager

Austin, TX · On-site

The team is responsible for implementing a range of systems, processes, and programs that will ... About the People Ops Manager Role We're looking for a People Operations Manager to lead our People ...

Addison Group

Office Operations Manager

Austin, TX · On-site

$110K - $120K/yr

Evaluate and improve systems, processes, and infrastructure to support growth * Manage vendor relationships, contracts, and operational resources * Ensure compliance with internal policies and ...

We Insure

Premium Operations Manager

Austin, TX · On-site

... and driving operational excellence. Key Responsibilities: * Manage theend to endinsurance ... Experience with insurance and business systems, including one or more of the following: Applied ...

Mondo

Office Operations Manager

Austin, TX · On-site

Job Title: Office Operations Manager Location-Type: Onsite, Austin, Tx Start Date: ASAP (Monday ... Proficiency with Google Workspace, workplace ticketing systems (e.g., Jira, ServiceNow), event ...

Bedrock Robotics

Site Operations Manager

Lockhart, TX · On-site

Today, we're deploying autonomous systems on heavy construction machinery across the country ... About the Role We are seeking a Site Operations Manager to lead the deployment and operation of ...

Moody

Operations Manager - Hotel

Austin, TX · On-site

... systems and reporting tools to support daily operations and business needs QUALIFICATIONS • Previous hotel leadership experience required • Hilton experience strongly preferred • PEP PMS ...

CertifID LLC

CX Operations Manager

Austin, TX · On-site

You'll design the systems, workflows, and metrics that let a lean, high-touch team deliver a ... What You Will Do Onboarding Operations * Own the end-to-end onboarding operating model - timelines ...

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System Operations Manager information

See Austin, TX salary details

$30.7K

$62.9K

$117.5K

How much do system operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for system operations manager in Austin, TX is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What does a system operations manager do?

A System Operations Manager is responsible for overseeing and coordinating the daily operations of an organization's IT systems and infrastructure. They ensure that systems run smoothly, efficiently, and securely by managing teams, implementing policies, and troubleshooting issues as they arise. Their role often includes monitoring system performance, planning for upgrades, ensuring data security, and collaborating with other departments to meet organizational goals. They play a key role in minimizing downtime and optimizing system reliability.

What are the key skills and qualifications needed to thrive as a system operations manager?

To thrive as a System Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of IT infrastructure, often backed by a bachelor's degree in information technology or a related field. Familiarity with monitoring tools (like Nagios or Splunk), incident management systems, and ITIL or similar certifications are typically required. Excellent problem-solving, communication, and organizational skills help you coordinate teams and respond effectively to operational challenges. These competencies ensure system reliability, minimize downtime, and optimize performance in complex technical environments.

How does a system operations manager typically collaborate with IT and business teams to ensure seamless system performance?

A System Operations Manager routinely works as a bridge between IT and business units, facilitating communication to address system performance and operational needs. They coordinate with IT teams to monitor infrastructure, schedule maintenance, and resolve incidents, while also translating technical updates into actionable insights for business stakeholders. This role often involves attending cross-departmental meetings, setting priorities for system improvements, and ensuring that both technical and business requirements are met for optimal system reliability.

How much is a system operations manager paid?

The average salary for a System Operations Manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. They often require strong technical skills, knowledge of IT infrastructure, and certifications such as ITIL or PMP.

Is a system operations manager a high paying job?

System Operations Managers typically earn above-average salaries compared to many other IT roles, with compensation influenced by experience, industry, and location. They often hold certifications like ITIL or PMP and require strong leadership and technical skills. Overall, it is considered a well-paying position within the technology sector.

What cities near Austin, TX are hiring for System Operations Manager jobs?

Cities near Austin, TX with the most System Operations Manager job openings:

System Operations Manager jobs near you

Assistant Operations Manager

Keolis North America, Inc.

Austin, TX • On-site

Full-time

Posted 18 days ago

Job description

Knowledge and Experience:
  • Bachelor's Degree or equivalent training and experience
  • Minimum two (2) years' management experience in a fixed route system with over 300 vehicles is required.
  • Progressive transit experience in Operations Management for a large fixed-route operation
  • Willingness to work flexible hours to meet the needs of the business in a 24/7 environment
  • Management of frontline employees with accountability for safety and performance
  • Theories, principles, and practices of transit operations
  • Must currently hold or obtain a Class B Commercial Driver's License with P endorsement

Skills:
  • Superior interpersonal and communication skills; ability to lead and gain buy-in from direct reports
  • Superior written and organizational skills
  • Proficient in Microsoft Office Suite
  • Work well as part of a team
  • Possess excellent communication and interpersonal skills
  • Fluent in English with excellent written and verbal communication skills
  • Customer-focused with the ability to inspire your team with commitment and enthusiasm
  • Exercise good judgment and creativity in decision-making
  • Interact professionally with all levels of KTA employees, client representatives, and community members

Key Accountabilities:
Responsibilities
  • Ensure all safety procedures and policies are being followed
  • Coordinate all special events and extra service needs with the supervisors
  • Oversees daily operations to ensure operational departments are proactively monitoring and providing solutions as needed for headways, on time performance and missed service
  • Respond to accidents, incidents and potential disruptions to service
  • Implement all service changes with the Operations Manager and supervisors
  • Assist the Operations Manager in implementing strategies to enhance on time performance
  • Assist the Operations Manager in implementing new service enhancements
  • Actively manages the performance, scheduling and duties of the operations team
  • Handle complaints concerning supervisors and document appropriate disciplinary procedures
  • Establish good working relations with support departments, Union officials, RTC employees, customers and the community
  • Handle and do not disclose confidential and sensitive employee matters
  • Establish a professional relationship with operators and supervisors
  • Conducts operational training of newly assigned supervisors
  • Investigate and handle operator and supervisor counseling, discipline administration and employment separation
  • Attend unemployment hearings
  • Updates all reports as assigned
  • Performs all other duties as assigned

Safety
  • Accountable for driver group safety performance
  • Ensure all relevant statutory and regulatory safety policies are applied and adhered to
  • Ensure safety governance is in place in the group, continuously bringing safety performance and adherence to processes to the forefront
  • Create and maintain a just culture where all employees are treated fairly and justly and understand their contribution to the organization's safety culture
  • Contribute to the safety culture through displaying exemplary safety-oriented behaviors
  • Improve safety by identifying and acting upon opportunities for individual driver retraining

Operational Performance
  • Manages absenteeism in the group and takes action to address unplanned absenteeism issues
  • Review event video as part of investigation of incidents and performance issues
  • Conduct field supervision of the driver group members to assess performance and competence
  • Conduct annual performance evaluations
  • Prepare and deliver regular driver scorecard results

Customer Satisfaction
  • Accountable for the driver group's contribution to the overall customer experience
  • Lead a customer-oriented culture where all drivers 'think like a passenger'
  • Assist in the investigation of and response to customer comments

Employee Engagement
  • Build a positive relationship with each driver in the group and lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives
  • Lead the driver group and create a positive, collaborative, team-oriented environment in which they can work effectively
  • Regularly provide one-on-one coaching to improve safety, performance, engagement, and customer satisfaction
  • Provides regular driver recognition and feedback
  • Work with applicable KTA resources to recruit, interview, onboard, train, and retain qualified drivers to deliver service in accordance with the contract and location business plan
  • Foster the Union relationship:
  • Understand and monitor compliance to the ratified CBA
  • Manage union relationships to be productive and enable win-win outcomes
  • Handles union grievance responses
  • Address driver performance issues, providing coaching and/or disciplinary action when appropriate
  • Ensure communication of all relevant KTA instruction and directives to drivers
  • Act as liaison between drivers and other departments to foster communication and quick resolution to driver concerns and issues
  • Drive improvement in the employee experience through improvements in employee related KPIs including driver turnover, unplanned absenteeism, driver headcount

Economic Performance
  • Be aware of the business plan and current financial performance of the location
  • Manage planned and unplanned absenteeism to keep related expenses at or below budgeted levels
  • Manage recruiting and training expenses by limiting driver turnover
  • Strive to contribute to the overall improvement of the location's financial performance in a sustainable manner

Additional Statements:
  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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