System Operations Manager Jobs in Austin, TX (NOW HIRING)

Operations Manager 

About Doodle Labs 

Doodle Labs builds the connectivity backbone of the autonomous systems revolution resilient wireless mesh networks that let drones, robots, and unmanned platforms operate reliably in the world's most demanding environments. We sit at the intersection of defense, robotics, and next-generation autonomy, powering the machines that are changing how militaries, first responders, and industries operate in the field. Our core purpose is simple: connect anyone and anything, at any time, in any place. 

For over 25 years, our team has been at the forefront of mesh networking, partnering with leading defense programs, robotics manufacturers, and system integrators worldwide. The work here doesn't sit in a slide deck it ends up in the field, in the hands of people for whom failure isn't an option. 

About the Role 

The Operations Manager executes cross-functional programs and helps design and implement processes across the company. You'll support the operating team in making Doodle Labs more efficient as it scales, working closely with Engineering, Sales, Marketing, and Operations leadership to help each department accomplish their mission faster. 

In this role, you'll help identify where AI can improve how teams work and support adoption of new tools and processes. You'll assist with cross-functional projects, help automate and optimize supply chain processes, and support the operating cadence that keeps leadership informed on how the business is running. This position reports to the Co-CEO and will help shape how teams coordinate. 

This is an in-office role based in Austin, TX, with occasional travel to support cross-functional initiatives and visits to Doodle Labs' Singapore office. 

Doodle Labs is scaling fast, and this role exists to help build the processes and infrastructure that let that growth keep compounding. You'll be hands-on executing on high-priority initiatives while learning how to run operations across a fast-moving hardware company. 

What You'll Do

•  Support identification and implementation of AI tools and automation that help teams work more effectively 
• Assist with standardizing software stacks and platforms across teams, including supporting AI-first operations (Claude, internal agents, automation) 

• Help maintain the operating rhythm including supporting weekly leadership updates that keeps teams aligned 

• Execute on supply chain optimization projects to help keep mission-critical hardware shipping on schedule 

• Support the design and implementation of new processes in partnership with Engineering and Operations teams 

• Collaborate across departments to execute on assigned cross-functional projects 

• Support quarterly initiative roadmap execution and help deliver programs that improve how Doodle Labs operates 

What Success Looks Like 

• Successfully executes on assigned cross-functional initiatives on time 

• Helps teams adopt new processes and tools effectively 

• Contributes to on-time delivery of quarterly initiatives 

• Identifies process improvements and brings them to leadership 

• Builds strong working relationships across Engineering, Sales, Marketing, and Operations 

• Becomes a trusted resource that teams can rely on to get things done 

Who You Are 

• 3-5 years of professional experience in operations, process improvement, project coordination, or similar role 

• Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously 

• Comfortable learning from senior leaders and taking on increasingly complex projects 

• Detail-oriented and proactive, with the ability to identify and solve problems independently 

• Skilled at communicating clearly across teams and departments 

• Genuine enthusiasm for AI tools and automation as levers for improving operations 

• Excellent communication skills and ability to work collaboratively with engineering, sales, and ops teams 

Preferred Qualifications 

•  Experience in defense, hardware, or supply chain-heavy industries

• Familiarity with Claude, other LLM platforms, or process automation tools

• Experience with cross-team reporting systems or process design Project management certification or background 

Why Join Doodle Labs 

• Grow into an operations leadership role at a fast-scaling autonomous systems company

• Get hands-on experience with process design, supply chain optimization, and AI adoption across a real business

• Work directly with leadership and engineering teams on initiatives that drive company growth

• Join a team doing work that matters building the backbone for the autonomous systems revolution 

Compensation & Benefits 

Doodle Labs offers competitive compensation and a comprehensive benefits package built for people doing serious work. 

• Compensation: Competitive base salary, individual and company performance bonuses. 

• Health & Wellness: Medical, dental, and vision coverage. Plus One Medical, Teladoc, Talkspace, Health Advocate, Kindbody, and sponsored gym memberships 

• Retirement: 401(k) with company contributions (US) 

• Professional Development: Access to courses, certifications, and conferences 

• Commuter Benefits: Pre-tax commuter savings for transit and parking (US roles) 

• Time Off: Paid time off, Federal and Bank holiday's observed, plus a company-wide holiday shutdown from Christmas through New Year's 

• Relocation Assistance: Available depending on role eligibility 

Travel Expectations 

This role may require occasional travel for cross-functional collaboration and visits to Doodle Labs' Singapore office.