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System Implementation Specialist Voip Jobs (NOW HIRING)

Ooma

Implementation Specialist

At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone ... The Implementation Specialist is the first line of contact for Ooma Enterprise. To successfully on ...

Sum Theory

Senior Implementation Specialist

Plano, TX · Remote

The Senior Implementation Specialist is a subject-matter expert in ERP/accounting system implementations, AP workflow optimization, and payments management best practices. This role will lead complex ...

True Helix

Implementation Specialist

Delmont, PA · On-site

The Implementation Specialist is responsible for helping clients understand and use company ... Support external clients and colleagues in the implementation of technical systems and software ...

OR Scheduling

Implementation Specialist

Columbia, MO · On-site

Overseeing the user system access validation * Actively coordinating the UAT testing process ... Our Talent Acquisition team is reviewing applications for our Implementation Specialist opening.

Sum Theory, Inc.

Implementation Specialist

Plano, TX · On-site +1

The Implementation Specialist will play a key role in supporting clients through successful ... This role requires strong technical aptitude, an understanding of ERP and accounting systems, and ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

The Implementation Specialist will play a key role in supporting clients through successful ... This role requires strong technical aptitude, an understanding of ERP and accounting systems, and ...

FactSet Research Systems Inc.

Implementation Specialist The Implementation Specialist is a subject matter expert in FactSet's products, tasked with deploying FactSet's products by delivering on high-value projects and engagements.

Redfish Recruiting

Implementation Specialist

... systems. We are looking for a highly organized and detail-oriented Implementation Specialist to ... support our growing implementation team and help drive the success of our clients. Role Overview:

Incident IQ

Implementation Specialist

Atlanta, GA · On-site

Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows ... Implementation Specialist Overview: The Implementation Specialist is the subject matter expert who ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Configure systems on behalf of customers. * Run user training sessions. * Scope data integration ...

H2R Solutions LLC

Implementation Specialist

... one HCM system to another or moving onto a new HCM for the first time. Implementation Specialists take a collaborative approach with the client and the HCM software implementation team. It is ...

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System Implementation Specialist Voip information

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How much do system implementation specialist voip jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for system implementation specialist voip in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What does a system implementation specialist VoIP do?

A System Implementation Specialist VoIP is responsible for deploying, configuring, and supporting Voice over Internet Protocol (VoIP) systems for organizations. They ensure that VoIP hardware and software are properly installed, integrated with existing IT infrastructure, and tailored to meet business communication needs. Their duties often include conducting needs assessments, troubleshooting issues, training end-users, and providing ongoing technical support after implementation. They play a key role in migrating traditional phone systems to modern, internet-based telephony solutions.

What are the key skills and qualifications needed to thrive as a system implementation specialist VoIP?

To thrive as a System Implementation Specialist VoIP, you need a strong understanding of networking, VoIP protocols, and telecommunications systems, typically supported by a degree in IT or a related field. Familiarity with tools like SIP, PBX systems, network analyzers, and certifications such as CompTIA Network+ or Cisco CCNA Voice are often required. Strong problem-solving skills, communication abilities, and attention to detail help in managing client needs and troubleshooting issues. These skills ensure efficient deployment, reliable service, and high customer satisfaction in VoIP system projects.

What are some common challenges faced by system implementation specialists VoIP, and how are they typically addressed?

System Implementation Specialists in VoIP often encounter challenges such as network compatibility issues, ensuring quality of service (QoS), and integrating VoIP systems with existing infrastructure. These challenges are typically addressed through thorough network assessments, careful planning of bandwidth allocation, and close collaboration with IT and network teams. Regular testing and user training are also essential to ensure a smooth transition and minimize disruptions during deployment.

What is the difference between System Implementation Specialist Voip vs Network Engineer?

AspectSystem Implementation Specialist VoipNetwork Engineer
CertificationsCCNA, Cisco VoIP certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, VoIP systems, client sitesNetwork infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, VoIP service companiesIT firms, telecom, enterprise organizations

The main difference is that a System Implementation Specialist Voip focuses specifically on deploying and configuring VoIP systems, while a Network Engineer manages broader network infrastructure, including data and voice networks. Both roles require networking certifications and work in related environments, but their primary responsibilities differ in scope and specialization.

What are popular job titles related to System Implementation Specialist Voip jobs?

For System Implementation Specialist Voip jobs, the most frequently searched job titles are:

Infographic showing various System Implementation Specialist Voip job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

Remote

Ooma
Telecommunications • 501 - 1,000 employees
Learn more about Oomaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.
About the Role:
The Implementation Specialist is the first line of contact for Ooma Enterprise. To successfully on-board a customer, you must be able to seamlessly coordinate project implementation activities with both external and internal stakeholders representing business and technical aspects, provide technical directions, troubleshoot technical issues which might arise and facilitate internal and external escalations where necessary.
What You'll Do:
  • Customer-facing voice for Ooma Enterprise tasked with providing a consistent, prompt, and high-quality level of customer service to our customers
  • Project manages and oversees the entire onboarding process including provisioning installation, and configuration of our product
  • Guide new customers through an established onboarding process, equipping them to confidently and effectively use Ooma Enterprise products
  • Troubleshoot and resolve and/or escalate customer technical issues when required
  • Set customer expectations, communicate internally to ensure tasks are on schedule, and offer suggestions to mitigate risks to avoid delays
  • Liaise with internal teams (Sales, Engineering etc.) to ensure projects are completed on time, to spec while leveraging opportunities to introduce new products/services

Experience We're Looking For:
  • 2+ years Technical Customer Success or Implementation Specialist experience, with a strong preference in a SaaS or Customer Service Call Center environment
  • Knowledge of networking fundamentals (TCP/IP, DHCP, VPN)
  • Exceptional communication and presentation skills
  • Hands-on experience with inside/house wiring, structured cabling, low-voltage wiring, telecom installations, or network cabling preferred
  • Project and client management experience is an asset
  • Strong analytical, problem solving and coordinating skills to solve problems and make decisions
  • Ability to manage several concurrent tasks and switch priorities on the fly while maintaining a calm demeanor in a fast-paced environment
  • Goal-oriented self-starter with a service-oriented mindset who can work independently as well as in a team environment
  • Proven history of previous successes in a setting where minimal direction is provided
  • Excellent time management, organizational, problem solving, and analytical skills
  • Strong aptitude for technology and ability/desire to learn new software, including utilizing AI to improve day to day work

What We Offer:
Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.
  • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
    • HMO, PPO's or a PPO with a HDHP (including HSA, which Ooma helps fund)
  • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
  • FSA Healthcare & Dependent Care
  • Commuter Benefits
  • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
  • 401(k), including employer match, and Roth
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time off, Sick Time, as well as corporate holidays observed
  • Employee Assistance Program
  • Life Balance benefits with Travel Assistance Services and Identity Theft
  • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.
We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers.
Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained.
The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).
United States Pay Range
$66,000-$75,000 USD

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