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System Implementation Manager Jobs in Middlefield, OH

Scientific Games

Systems Engineer

Glenwillow, OH · On-site

New system implementation including builds, system performance analysis, and integration testing ... Manage SSL certificates. * Automation & Scripting : Automate common tasks using Bash scripting ...

Scientific Games

Systems Engineer

Solon, OH

New system implementation including builds, system performance analysis, and integration testing ... Manage SSL certificates. * Automation & Scripting : Automate common tasks using Bash scripting ...

Scientific Games

Systems Engineer

Glenwillow, OH

New system implementation including builds, system performance analysis, and integration testing ... Manage SSL certificates. * Automation & Scripting : Automate common tasks using Bash scripting ...

Strategic Systems

Be Seen First

Healthcare Implementation Engineer with PACs & IIS "REMOTE"

Cleveland, OH · Remote

$30 - $32/hr

Experience with the implementation and/or support of Radiology Information Systems (RIS), Picture Archiving and Communications Systems (PACS), and/or Diagnostic Imaging Workflow Management solutions.

Austinpowder

HRIS Program Lead

Beachwood, OH · On-site

Process Optimization & Project Management * Consolidate entities as needed across the US and Canada to simplify payroll and HRIS workload. * Support the implementation of Talent, Advanced ...

Austin Powder

HRIS Program Lead

Beachwood, OH · On-site

Process Optimization & Project Management * Consolidate entities as needed across the US and Canada to simplify payroll and HRIS workload. * Support the implementation of Talent, Advanced ...

Deloitte

Anaplan Consultant

Cleveland, OH · On-site

... system implementation activities, including requirements gathering, design, testing, and deployment ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Eaton

Manager, IT Risk and Compliance

Beachwood, OH · On-site

$113K - $165K/yr

... IT system implementations. • Assist in coordinating enterprise annual user access reviews. • ... risk management and project management concepts • Demonstrated data analysis skillset All ...

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How much do system implementation manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for system implementation manager in Middlefield, OH is $93,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,900.00 and $108,900.00 per year, depending on experience, location, and employer.

What does a system implementation manager do?

A System Implementation Manager oversees the planning, execution, and delivery of new software or technology systems within an organization. They coordinate between technical teams, stakeholders, and vendors to ensure the system meets business requirements and is implemented on time and within budget. Their responsibilities include managing project timelines, training staff, troubleshooting issues, and ensuring a smooth transition from old to new systems. Effective communication and strong project management skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a system implementation manager?

To thrive as a System Implementation Manager, you need strong project management skills, technical expertise in IT systems, and typically a relevant bachelor's degree or equivalent experience. Familiarity with ERP software, CRM platforms, project management tools like Jira or MS Project, and certifications such as PMP or ITIL is often required. Outstanding communication, leadership, and problem-solving abilities help drive cross-functional collaboration and manage stakeholder expectations. These skills and qualifications ensure successful system rollouts, minimize disruptions, and align technology solutions with organizational goals.

What are some common challenges faced by a system implementation manager during large-scale deployments?

System Implementation Managers often encounter challenges such as coordinating across multiple departments, managing project timelines, and ensuring clear communication among stakeholders. One significant hurdle is handling unexpected technical issues or integration problems that arise during deployment, which requires quick problem-solving and adaptability. Additionally, balancing user training needs and minimizing disruptions to daily operations are key aspects of the role. Successful managers proactively address these challenges by fostering collaboration, maintaining detailed project plans, and continuously engaging with both technical teams and end-users.

What is the difference between System Implementation Manager vs Business Analyst?

AspectSystem Implementation ManagerBusiness Analyst
Primary FocusOversees the deployment of new systems, manages project timelines, and coordinates technical teams.Analyzes business needs, documents requirements, and recommends solutions to improve processes.
Required SkillsProject management, technical understanding, leadership, communication skills.Analytical skills, requirements gathering, process modeling, stakeholder communication.
Work EnvironmentTypically in IT or technical project teams within organizations implementing new systems.Works closely with business units and IT teams to align solutions with business goals.

While both roles involve working with systems and stakeholders, the System Implementation Manager primarily manages the technical deployment and project execution, whereas the Business Analyst focuses on understanding business needs and translating them into technical requirements. Both roles are essential in successful system implementation projects but serve different functions within the process.

What job categories do people searching System Implementation Manager jobs in Middlefield, OH look for?

The top searched job categories for System Implementation Manager jobs in Middlefield, OH are:

What cities near Middlefield, OH are hiring for System Implementation Manager jobs?

Cities near Middlefield, OH with the most System Implementation Manager job openings:

System Implementation Manager jobs near you

Systems Engineer

Glenwillow, OH • On-site

Scientific Games
IT Services • 5 - 10K employees

7.8

Company rating: 7.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

People enjoy working here

Good employer

Good schedule notice

Learn more about Scientific Gamesexternal

Full-time

Re-posted 26 days ago

Job description

Scientific Games:
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
We are seeking a highly skilled and motivated Operations Engineer to join our team. This individual will be responsible for providing ongoing support and maintenance of 24x7 real-time transaction processing platforms. The Operations Engineer will play a key role in ensuring the stability, performance, and reliability of the platform, performing troubleshooting, system monitoring, and process optimization. The ideal candidate will possess a blend of technical expertise, problem-solving capabilities, and strong communication skills to handle production support and work with cross-functional teams. We are looking for a dedicated, problem-solving-oriented Operations Engineer with a passion for ensuring system reliability and performance. If you thrive in a fast-paced environment and are excited about supporting critical transaction systems, we encourage you to apply!
Primary Job Functions:
  • Production Support: Provide Tier 1 and 2 production support for real-time transaction processing platforms, troubleshooting issues, managing system health, and coordinating with Tier 3 Support, development and QA teams for resolution. Support onsite during a 24x7 on call rotation to Scientific Games Lottery and Interactive based production systems. New system implementation including builds, system performance analysis, and integration testing. Provide onsite support during system implementations and system overhauls.
  • System Monitoring & Maintenance: Continuously monitor system performance, including database health, server utilization, and transaction flow to ensure optimal uptime and reliability of the platform. Install and configure operating systems, and manage their lifecycles (Windows, Linux - Ubuntu, RedHat and Python). Schedule and Install Windows and Linux operating system patches. Manage SSL certificates.
  • Automation & Scripting: Automate common tasks using Bash scripting, Ansible, and Python to improve operational efficiency and reduce manual intervention.
  • Incident Management & Troubleshooting: Quickly diagnose and resolve issues related to system performance, database optimization, transaction failures, or server anomalies. Investigate root causes of problems and implement preventative measures. Monitor server performance to identify problems and adjust to improve performance.
  • Collaboration with Cross-functional Teams: Work closely with other engineering and operations teams (e.g.Tier 3, UAT testers, QA, and developers) to resolve platform issues and implement enhancements. Provide technical documentation and detailed status updates to stakeholders. Liaison between Lottery customer operations and SG Development groups.
  • Database Management: Perform routine database maintenance tasks (such as query optimization and backups) and troubleshoot PostgreSQL database-related issues.
  • Performance Tuning: Identify areas of performance bottlenecks and implement tuning strategies to ensure the platform can scale to meet growing transaction volumes.
  • Documentation & Reporting: Maintain clear and concise documentation for troubleshooting steps, platform configurations, and process automation. Prepare regular reports on system performance, incidents, and resolutions. Prepare Technical Documentation. Communicate technical incident details to business customers. Create, maintain, and update troubleshooting procedures, knowledge base articles, and technical bulletins.
  • Handles user access and identity management tasks related to SAML-based SSO. This includes onboarding new users, granting or revoking access to specific applications or services, troubleshooting access-related issues, and ensuring that user identities are accurately synchronized and mapped between the identity provider and service providers to facilitate seamless and secure authentication.

Qualifications
Required Qualifications/Skills
  • Technical Expertise:
    • Proficiency in Bash scripting and Ansible for automation and troubleshooting.
    • Strong understanding of Ubuntu Linux, including system administration and configuration.
    • Hands-on experience with PostgreSQL for database queries, optimization, and issue resolution.
    • Competence in Python for scripting, debugging, and automation tasks.
    • Knowledge and experience in working with infrastructure virtualization (VMWare) and Storage Area Networks (SAN)
  • Support Experience:
    • Minimum 2 years of experience in a Tier 2 or similar technical support role.
    • Proven ability to diagnose and resolve technical issues in a fast-paced, high-pressure environment.
  • Problem-Solving:
    • Analytical mindset with the ability to approach problems methodically and propose innovative solutions.
    • Experience working with system logs, monitoring tools, and debugging processes.
    • Demonstrated ability to work and prioritize with minimal direct supervision
  • Communication:
    • Excellent verbal and written communication skills for technical documentation and user interactions.
    • Ability to explain complex technical concepts clearly to non-technical users.

Desired Qualifications/Skills
  • Education: Associate degree in a related field of study required; bachelor's degree preferred
  • Familiarity with cloud platforms (Private Cloud, AWS, GCP, or Azure).
  • Knowledge of containerization tools (e.g., Podman or Docker) and orchestration platforms (e.g., Kubernetes).
  • Experience with monitoring tools (e.g., Zabbix, Prometheus, New Relic or similar).
  • Familiarity with Git and version control systems.
  • Windows Server (2022) administrative experience
  • Experience with Postgres, SQL Server, MySQL and/or Oracle
  • Ability to create scripts in Python, Bash, Linux, PowerShell or other language
  • Relevant certifications, such as Linux Professional Institute Certification (LPIC) or PostgreSQL certifications.
  • Excellent system and network troubleshooting skills
  • Hands-on experience implementing Windows and Linux Server based server architectures
  • Experience in the lottery and gaming industry would be considered a strong asset

Compensation
$110,000 + 5% annual bonus
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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