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System Engineer Manager Jobs in Bonney Lake, WA (NOW HIRING)

talentmovers inc

GCP System Engineer

Issaquah, WA · On-site

We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ...

Hypertherm

NPI Operations Engineer Manager

Kent, WA · On-site

$103K - $172K/yr

Manager, NPI Operations Engineering Hypertherm Associates is searching for a Manager, NPI ... Ensure accurate manufacturing systems, documentation, materials, tooling, and supplier readiness to ...

New

NxT Level

Manufacturing Controls Manager

Tacoma, WA · On-site

$90K - $106K/yr

Collaborating with the Controls Team, System Engineer, and management to review equipment design specifications. * Strategically planning control design assignments, directing the preparation of ...

NxT Level

Manufacturing Controls Manager

Tacoma, WA · On-site

$90K - $106K/yr

Collaborating with the Controls Team, System Engineer, and management to review equipment design specifications. * Strategically planning control design assignments, directing the preparation of ...

TEKsystems

Systems Engineer

Renton, WA · On-site

$62 - $75/hr

The engineer will work under the direction of a Principal Engineer and partner closely with ... • Manage upgrades, patches, firmware, licensing, backups, and system health. • Maintain user ...

Destro

Robotics Systems Engineer

Sumner, WA · On-site

... the system that coordinates robots, humans, and workflows across complex real-world operations ... Work with cloud infrastructure (GCP) for image management, versioning, and deployment tooling.

New

Hasbro

Systems Engineer

Renton, WA · Hybrid

Position Summary The Systems Engineer sits in our Collaboration & Identity Services space, and is ... Manage account provisioning, access governance, service accounts, security groups, and automation ...

New

Hasbro

Systems Engineer

Renton, WA · On-site

$87K - $130K/yr

Position Summary The Systems Engineer sits in our Collaboration & Identity Services space, and is ... Manage account provisioning, access governance, service accounts, security groups, and automation ...

New

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All JobsSystem Engineer JobsSystem Engineer Manager JobsSystem Engineer Manager Jobs in Bonney Lake, WA

System Engineer Manager information

See Bonney Lake, WA salary details

$66.9K

$157.1K

$216.8K

How much do system engineer manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for system engineer manager in Bonney Lake, WA is $157,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,100.00 and $191,400.00 per year, depending on experience, location, and employer.

What is a system engineer manager?

System Engineer Managers are professionals who lead teams of system engineers responsible for designing, implementing, and maintaining complex information systems. They oversee projects, coordinate technical activities, and ensure that systems meet organizational requirements for reliability, security, and efficiency. Additionally, they serve as a bridge between upper management and technical staff, providing guidance, mentoring, and support to their teams. Their role is critical in ensuring that IT infrastructure aligns with business goals and operates smoothly.

What are some common challenges system engineer managers face when leading cross-functional teams?

System Engineer Managers often encounter challenges in aligning the diverse goals and workflows of cross-functional teams, which may include engineers, IT specialists, and project managers. Balancing technical priorities with business objectives, managing communication across different disciplines, and ensuring that all stakeholders are updated on project progress are frequent hurdles. Effective delegation, strong interpersonal skills, and a proactive approach to conflict resolution are essential for overcoming these challenges and ensuring successful project delivery.

What are the key skills and qualifications needed to thrive as a system engineer manager, and why are they important?

To excel as a System Engineer Manager, you need a strong background in systems engineering, project management, and leadership, typically supported by a relevant degree and experience in IT infrastructure. Familiarity with tools like VMware, Linux/Windows server environments, and certifications such as PMP or ITIL are commonly expected. Exceptional communication, problem-solving, and team-building skills help you effectively lead cross-functional teams and manage complex projects. These competencies are crucial for ensuring system reliability, aligning technology with business goals, and driving team performance.

What is the difference between System Engineer Manager vs System Engineer?

AspectSystem Engineer ManagerSystem Engineer
CredentialsBachelor's or higher in Computer Science, Engineering; often leadership certificationsBachelor's degree in related field; certifications like CompTIA, Cisco are common
Work EnvironmentLeads teams, manages projects, strategic planningDesigns, implements, maintains systems; works individually or in teams
Employer & Industry UsageIT departments, tech companies, large enterprisesIT firms, tech departments, system integrators
Search & Comparison IntentUnderstanding managerial roles, leadership responsibilitiesTechnical skills, system design, implementation

The main difference between a System Engineer Manager and a System Engineer lies in their responsibilities. The manager oversees teams, strategic planning, and project management, while the system engineer focuses on technical system design, implementation, and maintenance. Both roles require relevant technical credentials, but the manager also emphasizes leadership and coordination skills.

Is a system engineer manager a high paying job?

A system engineer manager typically earns a high salary due to their leadership responsibilities, technical expertise, and experience in managing engineering teams. Salaries can vary based on industry, location, and company size but generally exceed average engineering roles. Certifications like PMP or advanced technical skills can also influence compensation levels.

What are the most commonly searched types of System Engineer jobs in Bonney Lake, WA?

The most popular types of System Engineer jobs in Bonney Lake, WA are:

What cities near Bonney Lake, WA are hiring for System Engineer Manager jobs?

Cities near Bonney Lake, WA with the most System Engineer Manager job openings:

System Engineer Manager jobs near you

GCP System Engineer

talentmovers inc

Issaquah, WA • On-site

Contractor

Re-posted 8 days ago

Job description

Title: GCP System Engineer - AI Contact Center

Location: Issaquah, WA (Hybrid model three days onsite per week)

Duration: 6-12 Months Contract

Position Summary: We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce.

Key Responsibilities

Contact Center Operations & Telephony

  • Call Setup & Routing Implementation: Configure, test, and maintain the end-to-end call setup process within the Google Contact Center AI Platform, ensuring high availability and low latency.
  • Routing Logic Deployment: Implement complex, skill-based, and data-driven call and chat routing logic based on directives from the Architecture team and business requirements, ensuring optimal customer experience.
  • Voice and CTI Management: Manage the integration points between the Google CES platform and underlying CTI/telephony infrastructure, troubleshooting connectivity and quality issues (e.g., SIP, webRTC).
  • Workforce Management (WFM) Setup: Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with the Google CES platform, ensuring accurate data exchange for forecasting, scheduling, and adherence monitoring.

Channel & Application Integration

  • Salesforce Channel Integration: Implement and manage the technical channels (e.g., APIs, connectors) that enable real-time and historical data exchange between Google CES (Dialogflow, CCAI) and Salesforce Service Cloud for unified agent views and case creation.
  • External API Integration: Configure and secure API endpoints to facilitate the real-time consumption of data from external systems (e.g., knowledge bases, order systems) to enrich conversational flows.
  • System Health & Monitoring: Establish and manage comprehensive monitoring, alerting, and logging systems (using GCP Operations Suite/Stackdriver) for all contact center components, proactively identifying performance bottlenecks and stability risks.

Agentic AI Configuration & Support

  • Agentic AI Setup: Execute the configuration and deployment of core AI agents (Dialogflow CX/ES) and other Agentic AI components, ensuring they meet operational standards for reliability and performance.
  • AI Integration & Tuning: Configure and maintain the technical integration of Agentic AI with enterprise knowledge bases (via Vertex AI Search/Gen AI) and the designated external APIs to provide accurate and relevant responses.
  • Incident Response: Serve as the Tier 2/3 escalation point for operational issues related to call routing failures, integration errors, and WFM data discrepancies.

 

Required Skills and Experience

·       12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment.

·       Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES).

·       Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic.

·       Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system.

·       Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols.

·       Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).