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System Director Jobs in Houston, TX (NOW HIRING)

Position reports directly to a facility based administrative leader and dotted line reporting to the system Chief Risk Officer and System Director of Clinical Risk Management. Minimum Qualifications ...

This role oversees system support, platform optimization, and property management system (PMS) initiatives while building a high-performing, cross-trained team. The Director partners closely with ...

Maintain and oversee the Business Integrity case management system * Direct annual ethics training and targeted compliance education for employees * Manage the annual conflicts of interest ...

Position reports directly to a facility based administrative leader and dotted line reporting to the system Chief Risk Officer and System Director of Clinical Risk Management. Minimum Qualifications ...

Director, Benefits

Houston, TX · On-site

$144K - $185K/yr

Director, Benefits Location: Houston, TX 77024 Job Type: Full-Time Category: Non-Clinical ... Experience with HRIS systems required * Strong leadership skills with the ability to manage and ...

The Broadcast Director will work closely with our news, production, and technical teams to produce ... Troubleshooting technical systems when required. * Use non-linear editing and content management ...

Step into Your New Role Kleinfelder is hiring a Water System Operator for our Katy, TX and Sealy ... the Operations Director: * Good and effective communication skills * Good analytical and ...

Step into Your New Role Kleinfelder is hiring a Water System Operator for our Katy, TX and Sealy ... the Operations Director: * Good and effective communication skills * Good analytical and ...

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System Director information

See Houston, TX salary details

$57

$74

$101

How much do system director jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for system director in Houston, TX is $74.93, according to ZipRecruiter salary data. Most workers in this role earn between $65.43 and $80.82 per hour, depending on experience, location, and employer.

What is a system director?

A System Director is a senior executive responsible for overseeing and coordinating operations across multiple departments or facilities within an organization, often in sectors like healthcare, education, or large corporations. Their primary role is to ensure that all parts of the system function efficiently and align with the organization's overall strategy and goals. They may oversee policy implementation, budget management, and organizational development, working closely with other leaders to improve performance and outcomes. System Directors often serve as a bridge between executive leadership and operational teams, ensuring clear communication and effective execution of organizational priorities.

What are the key skills and qualifications needed to thrive as a system director, and why are they important?

To thrive as a System Director, you need extensive leadership experience, strategic planning abilities, and a relevant advanced degree such as an MBA or MHA. Familiarity with enterprise resource planning (ERP) systems, data analytics platforms, and industry-specific compliance standards is typically required. Strong interpersonal skills, decision-making, and the ability to manage cross-functional teams are essential soft skills. These competencies are crucial for effectively aligning organizational goals, optimizing system performance, and driving successful outcomes across large, complex operations.

What are some common challenges faced by a system director when overseeing cross-departmental technology initiatives?

System Directors often face challenges in aligning the goals and workflows of multiple departments with broader organizational strategies. Coordinating communication, managing competing priorities, and ensuring stakeholder buy-in can be complex, especially when implementing new technology or process changes. Success in this role requires strong leadership, adaptability, and the ability to translate technical concepts for non-technical audiences. Collaborating closely with IT, operations, and executive teams is essential to drive projects forward and achieve system-wide improvements.

What is the difference between System Director vs Network Manager?

AspectSystem DirectorNetwork Manager
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like CISSP, PMP often preferredBachelor's degree in IT, Networking, or related; certifications such as Cisco CCNA, Network+
Work EnvironmentOversees entire IT systems, including hardware, software, and infrastructure across departmentsFocuses on managing and maintaining network infrastructure and connectivity
Employer & Industry UsageUsed in large organizations managing comprehensive IT operationsCommon in organizations with complex network needs, such as telecom or large enterprises

The System Director typically oversees all IT systems within an organization, including networks, applications, and hardware, ensuring alignment with business goals. The Network Manager specializes in managing and maintaining network infrastructure, focusing on connectivity, security, and performance. While both roles require technical expertise and certifications, the System Director has a broader scope, whereas the Network Manager concentrates specifically on network operations.

What are the most commonly searched types of System jobs in Houston, TX?

The most popular types of System jobs in Houston, TX are:

What are popular job titles related to System Director jobs in Houston, TX?

For System Director jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching System Director jobs in Houston, TX look for?

The top searched job categories for System Director jobs in Houston, TX are:

What cities near Houston, TX are hiring for System Director jobs?

Cities near Houston, TX with the most System Director job openings:

Infographic showing various System Director job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $155,853 per year, or $74.9 per hour.

System Director, Patient Experience

Texas Children's Hospital

Houston, TX • On-site

Full-time

Re-posted 13 days ago


Texas Children's Hospital rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

85th of 1,064 rated hospitals


Job description


In close partnership with clinical, operational, and administrative leaders, the Director leverages data, insights, and best practices to design and implement programs that elevate care delivery and organizational culture. This role plays a key part in positioning Texas Children's as a national leader in service excellence across pediatric and women's health, ensuring every interaction reflects our commitment to quality, safety, and compassionate, family-centered care.
Work Location: This is a fully onsite role based at Texas Children's Hospital in Houston, TX.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Accountability A: Strategic Leadership & Vision
  • Lead the vision, strategy, and execution of patient and family experience initiatives across the system.
  • Advise senior leaders and align experience strategies with organizational priorities and long-term goals.
  • Champion a culture of service excellence that reinforces Texas Children's reputation in pediatric and women's health.

Accountability B: Data, Insights & Performance Improvement
  • Collect, analyze, and interpret patient experience data, including survey feedback and satisfaction metrics.
  • Partner with data and analytics teams to develop dashboards and reporting tools that enable real-time performance monitoring.
  • Translate insights into actionable strategies that drive measurable improvements in experience outcomes.

Accountability C: Patient & Family Engagement
  • Lead the development and execution of strategies that actively engage patients and families as partners in care.
  • Oversee and expand Patient and Family Advisory Councils (PFACs) to ensure diverse representation and meaningful input.
  • Incorporate patient and family perspectives into decision-making and program development.

Accountability D: Culture & Organizational Capability
  • Promote organization-wide learning by sharing key insights, best practices, and performance trends.
  • Design and implement patient experience improvement strategies for clinicians and frontline teams.
  • Foster transparency and accountability for patient experience metrics across the organization.

Accountability E: Team Leadership & Development
  • Provide strategic and operational leadership for the Patient Experience team.
  • Coach, mentor, and develop team members to strengthen capabilities and performance.
  • Monitor program outcomes and ensure consistent, high-quality execution of initiatives.

Accountability F: Innovation, Benchmarking & Compliance
  • Research and integrate evidence-based best practices in patient experience, particularly within pediatric care.
  • Monitor industry trends and benchmark performance against leading organizations.
  • Ensure compliance with regulatory, accreditation, and system requirements.

SHARED ACCOUNTABILITIES
  • Complete timely performance appraisals for direct reports.
  • Ensure new staff attend hospital and departmental orientation within established timeframes.
  • Develop and maintain job descriptions as needed.
  • Prepare and submit annual capital and operating budgets.
  • Conduct investigations and follow-up on patient complaints in a timely manner.
  • Submit performance planning documents, departmental goals, and action plans.
  • Support accreditation readiness, including compliance with Joint Commission standards and collaboration across the system.

KNOWLEDGE & SKILLS
  • Knowledge of patient care delivery models, patient experience frameworks, and quality improvement methodologies.
  • Strong analytical skills with the ability to interpret data and drive actionable insights.
  • Financial acumen, including budgeting and variance analysis.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a complex, fast-paced environment.
  • Strong problem-solving, organizational, and facilitation skills.
  • Proficiency in word processing, spreadsheet, and healthcare data systems.

QUALIFICATIONS
Required Experience
  • Minimum of 8 years of experience in patient engagement, organizational development, employee experience, culture strategy, or related functions

Education
  • Master's Degree in Business Administration or a related field required

Licensure/Certification
  • Certification and/or licensure within a clinical discipline in areas of responsibility strongly preferred

About Us
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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