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Symphony Ai Jobs (NOW HIRING)

Symphony

Customer Success Associate

Manhattan, NY · On-site

$70K - $80K/yr

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 ...

3M

Systems & Data Automation Engineer

Hutchinson, MN · On-site

$124K - $151K/yr

Experience with Symphony AI(Savigent) Workflow Software, WonderWare, SEEQ, Services Oriented Architecture (SOA), big data concept (including Microsoft SQL Server), C#, JavaScript, Python, Web API ...

Kelaca

AI Transformation Lead

Manhattan, NY · Remote

... Symphony, and Veeva CRM. Preferred experience * Familiarity with enterprise change management frameworks such as Prosci or Kotter. * Exposure to causal inference, causal AI, or advanced analytics ...

BB Energy

Staff Accountant - Commodity Trading

Houston, TX

$50K - $66K/yr

... ERP) Symphony and RightAngle (ETRM) Expensify (expense reporting) Excel and Power BI AI-assisted workflow tools Why This Role Rare early-career exposure to the full trading accounting cycle ...

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Symphony Ai information

What are the key skills and qualifications needed to thrive as a Symphony AI solutions engineer, and why are they important?

To thrive as a SymphonyAI Solutions Engineer, you need a solid background in data analytics, software engineering, and AI or machine learning concepts, often supported by a relevant degree in computer science or engineering. Familiarity with programming languages (such as Python or Java), AI platforms, and enterprise software solutions is typically required, along with certifications related to cloud or AI technologies. Strong problem-solving abilities, effective communication, and the capacity to work collaboratively with both technical and business stakeholders are important soft skills. These skills ensure that you can design, implement, and support AI-driven solutions that deliver real business value to clients.

How does a professional working at Symphony AI typically collaborate with cross-functional teams to deliver AI-driven solutions?

At SymphonyAI, professionals frequently work in cross-functional teams composed of data scientists, engineers, product managers, and domain experts. Collaboration often involves regular sprint meetings, knowledge-sharing sessions, and close coordination to integrate AI technologies into industry-specific products. Team members are encouraged to contribute ideas, address challenges collectively, and iterate quickly on prototypes. This collaborative environment helps ensure that AI-driven solutions are both technically robust and aligned with client needs.

What is the difference between Symphony Ai vs Data Analyst?

AspectSymphony AiData Analyst
Required CredentialsBachelor's in Data Science, Computer Science, or related field; experience with AI toolsBachelor's in Statistics, Mathematics, or related field; proficiency in data analysis tools
Work EnvironmentTechnology companies, AI-focused firms, data-driven industriesBusiness, finance, healthcare, and other sectors analyzing data for insights
Employer & Industry UsageUsed by AI and data science teams to develop and deploy AI solutionsUsed across industries for data interpretation, reporting, and decision-making

Symphony Ai specialists focus on developing and managing AI systems, often requiring knowledge of AI tools and programming. Data Analysts interpret data to generate reports and insights, typically with skills in statistical analysis. While both roles work with data, Symphony Ai roles are more technical and AI-centric, whereas Data Analysts focus on data interpretation and business insights.

What is Symphony AI?

Symphony AI is a company that develops artificial intelligence-driven software solutions for various industries, including retail, healthcare, financial services, and manufacturing. Their platforms use advanced AI and machine learning to help businesses improve efficiency, automate processes, and gain actionable insights from their data. Symphony AI's products are designed to accelerate digital transformation and drive better business outcomes for their clients.
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Symphony Ai jobs near you
Infographic showing various Symphony Ai job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 67% Physical, 4% Hybrid, and 29% Remote job distribution.

Customer Success Associate

Symphony

Manhattan, NY • On-site

$70K - $80K/yr

Other

Re-posted 9 days ago

Job description

About us @Symphony
Secure. Connected. Intelligent.
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description:
The Customer Success Associate supports customers post-sale by helping drive adoption and effective use of Symphony's platform. Working closely with the Account Management, Sales, and Customer Success teams, this role focuses on customer onboarding, engagement activities, and day-to-day support that enables customers to realise value from Symphony.
The Customer Success Associate has a good understanding of customer workflows, an interest in financial services, and growing knowledge of how Symphony is used across firms. They help deliver product demonstrations, support common use cases, and guide customers toward best practices. The Specialist collaborates across internal teams and ensures customer interactions run smoothly and efficiently.
Responsibilities:
  • Support the Account Management and Customer Success teams in onboarding and re-engagement activities to drive customer adoption and usage
  • Assist customers with deployment plans and coordination of engagement initiatives to ensure timely and smooth execution
  • Deliver standard product demonstrations and training sessions to help customers understand Symphony functionality and common best practices
  • Partner with Marketing and Product teams to maintain and update customer-facing resources (collateral, training materials, documentation)
  • Track engagement activities and adoption metrics; provide feedback and insights to help improve customer programs and internal processes
  • Work cross-functionally to support issue resolution and ensure a consistent, high-quality customer experience
  • Build subject-matter expertise in Symphony's platform and the industry to better support customer needs
Required Qualifications:
  • 1+ years of experience in Customer Success, Account Management, Support, or related client-facing roles in SaaS or technology
  • Highly organized and able to manage multiple customer activities simultaneously
  • Strong communication and presentation skills
  • Comfortable learning new technologies and supporting customers in a technical product environment
  • Enjoys a fast-paced environment and working directly with customers
Preferred Qualifications:
  • Experience in financial services, FinTech, or enterprise SaaS
  • Exposure to project coordination or customer onboarding
  • Familiarity with enterprise communication or collaboration tools
  • Proficiency in Spanish or Portuguese is a plus
Compensation:
  • Salary Range: $70,000 - 80,000 base salary per year
  • Bonus Plan
Benefits and Perks:
  • Regional specific competitive benefits
  • Build your own Benefits (BYOB) perk
  • Local events, team building, and development opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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