Symitar Jobs in Chicago, IL (NOW HIRING)

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth.
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Salary
This position has a base salary range of $104,000 - 156,000 USD Annual . This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.
Summary
This role will lead the digital strategy, development, and execution of digital and payment-related solutions tailored to our suite of consumer lending products. The Digital Services team partners with our Lending organization to optimize and increase growth of all our lending products and would like this person to be accountable for developing a digital strategy and roadmap that aligns with it. This person will be key in identifying select features and solutions in digital banking platform that match with those business goals while working within the digital banking platform on selection, customization and configuration that drives growth and adoption.
Role and Responsibilities
Leads Product Strategy & Roadmap

1. Define and manage the digital product vision, roadmap, and strategy for our lending related products such as credit card, personal loans, auto loans, and more.
2. Evaluate market trends, competitive offerings, and customer insights to identify opportunities for new products and enhancements.
3. Collaborate and execute on requirements from various stakeholders including our Card Operations team, Lending team, and Member Intelligence teams.

Digital Banking Solutions

1. Oversee the design and delivery of digital tools and enhancements as it pertains to our lending solutions and features.
2. Partner with internal teams and vendors to integrate lending-focused digital capabilities such as self-serve approvals, personalized targeting, and management of our Lending Origination platforms.

Cross-FunctionalCollaboration

1. Work closely with technology, operations, risk/compliance, legal, and business banking teams to deliver end-to-end digital solutions.
2. Partner with various vendors in managing our array of existing technology solutions, as well as driving future partnerships and conversations around emerging new tech providers.

Performance & Insights

1. Define success metrics, monitor performance, and leverage analytics to drive adoption and continuous improvement.
2. Manage vendor relationships and evaluate digital partners to ensure product quality and scalability.

Qualifications and Education Requirements

• Bachelor's degree in a related field or have commensurate experience in a similar role.
• 5+ years of experience in digital product management, preferably within banking, fintech, or financial services.
• Direct experience with Lending Origination platforms, underwriting criteria, and data analysis that supports the targeting of pre-qualified or approved offers to consumers.
• Strong knowledge of digital banking platforms, APIs, and integration with third-party providers.
• Demonstrated success in managing the full product lifecycle from ideation to launch to optimization.
• Excellent communication, collaboration, and stakeholder management skills.

Preferred:

• Experience working in or with credit unions, community banks, or regional banks.
• Experience managing or working with common banking platforms such as Jack Henry / Symitar, Lumin Digital (or similar), Temenos, and onboarding solutions specific to small business.
• Familiarity with compliance, risk, and regulatory requirements affecting business payments.
• Background in UX/UI collaboration to deliver intuitive digital experiences.

BCU Shared Values:
We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.
We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we've created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU
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