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Switchboard Jobs in Tennessee (NOW HIRING)

Kolpak

Associate Sales Engineer (50264)

Parsons, TN · On-site

$11.25 - $15.25/hr

Backup the switchboard when required along with all the reports associated with the duties of the switchboard. * Process orders accurately and timely when required. Review each order with Production ...

Tenet Health

Operator

Memphis, TN · On-site

$17 - $22.25/hr

Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed. Answers ...

New

Tenet Health

Operator

Memphis, TN

$17 - $22.25/hr

Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed. Answers ...

New

Tenet Health

Operator

Memphis, TN

$17 - $22.25/hr

Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed. Answers ...

New

Stanfill, Inc.

Crew Member

Jackson, TN

$10.50 - $13.75/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.

Stanfill, Inc.

Crew Member

Parsons, TN · On-site

$9.75 - $12.75/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.

Sonic Drive-In

Crew Member

South Pittsburg, TN

$10.75 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.

Sonic Drive-In

Crew Member

Lawrenceburg, TN

$11.25 - $14.75/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.

Stanfill, Inc.

Crew Member

Clarksville, TN

$10.50 - $13.75/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.

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Showing results 21-40

All JobsSwitchboard JobsSwitchboard Jobs in Tennessee

Switchboard information

See Tennessee salary details

$8

$15

$22

How much do switchboard jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for switchboard in Tennessee is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.

Is it hard to be a switchboard operator?

Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.

What are popular job titles related to Switchboard jobs in Tennessee?

For Switchboard jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Tennessee look for?

The top searched job categories for Switchboard jobs in Tennessee are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $31,622 per year, or $15.2 per hour.

Telephone Room Supervisor (6489)

Salvation Army

Memphis, TN • On-site

Other

Re-posted 26 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

594th of 777 rated non-profit organizations

Job description

Oversees the operation of the Telephone Room on a day-to-day basis; supervises, trains, and evaluates the work of employees; ensures all calls are answered, directed, and transferred in a professional and courteous manner; coordinates schedule pickups and completes required forms; monitors and reviews organized recordkeeping system for all pickup records.
EDUCATION AND EXPERIENCE:
High school diploma or G.E.D. preferred, and six months experience assisting the public or operating a switchboard or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
None.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

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Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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