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Switchboard Supervisor Jobs (NOW HIRING)

Innovation At Work

Switchboard Supervisor

Bronx, NY · On-site

The Supervisor will oversee daily switchboard operations and ensure reliable, professional telephone services for patients, visitors, and medical staff. The Supervisor will coordinate staff ...

Ladgov Corporation

Switchboard Supervisor

Bronx, NY · On-site

Switchboard Supervisor (Program Manager) Location: James J. Peters VA Medical Center Bronx, NY Position Type: Full-Time Essential Duties & Responsibilities Staff Supervision & Management * Supervise ...

Ladgov Corporation

Switchboard Supervisor

Bronx, NY · On-site

Switchboard Supervisor (Program Manager) Location: James J. Peters VA Medical Center Bronx, NY Position Type: Full-Time Essential Duties & Responsibilities Staff Supervision & Management * Supervise ...

Innovation At Work

Switchboard Operator Supervisor

Erie, PA · On-site

$14.50 - $18.50/hr

The Supervisor will oversee the daily operations and performance of the IAW switchboard team while also performing the duties of a Telephone Operator, including answering and processing calls as ...

McLaren

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

ServiceSource

Assistant Contract Supervisor

Aurora, CO · On-site

$25.50/hr

Salary/Hourly Rate:$25.50 The Switchboard Operator Assistant Contract Supervisor is expected to answer incoming phone calls and direct the calls to the appropriate person or department. The ...

McLaren Macomb

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

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Switchboard Supervisor information

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$32K

$58.8K

$101K

How much do switchboard supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for switchboard supervisor in the United States is $58,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Switchboard Supervisor vs Reception Supervisor?

AspectSwitchboard SupervisorReception Supervisor
CredentialsHigh school diploma; experience in telecommunications or call center operationsHigh school diploma; experience in customer service or front desk management
Work EnvironmentControl room or centralized communication hub within organizations like hospitals, hotels, or corporate officesFront desk or lobby area overseeing reception staff in various industries
Employer & Industry UsageHospitals, hotels, corporate offices, government agenciesHotels, corporate offices, healthcare facilities, educational institutions

The main difference between a Switchboard Supervisor and a Reception Supervisor lies in their focus areas. A Switchboard Supervisor manages communication systems, overseeing call routing and telecommunications, while a Reception Supervisor oversees front desk operations and guest or visitor interactions. Both roles require strong communication skills and supervisory experience but serve distinct functions within an organization.

Did switchboard supervisors make good money?

Switchboard supervisors typically earn a median annual salary that is comparable to other administrative or supervisory roles in communication settings, often ranging from $40,000 to $60,000 depending on experience and location. Their compensation may include benefits such as health insurance and retirement plans, and the role often requires strong communication and organizational skills. Salaries can vary based on industry, company size, and geographic region.

What cities are hiring for Switchboard Supervisor jobs?

Cities with the most Switchboard Supervisor job openings:

What states have the most Switchboard Supervisor jobs?

States with the most job openings for Switchboard Supervisor jobs include:

What are popular job titles related to Switchboard Supervisor jobs?

For Switchboard Supervisor jobs, the most frequently searched job titles are:

Switchboard Supervisor jobs near you
Infographic showing various Switchboard Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,831 per year, or $28.3 per hour.

Switchboard Supervisor

Bronx, NY • On-site

116508 Innovation At Work
See more jobs at 116508 Innovation At Workexternal

Full-time

Re-posted 29 days ago

Job description

Description:

Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily switchboard operations and ensure reliable, professional telephone services for patients, visitors, and medical staff.

The Supervisor will coordinate staff scheduling, provide operational guidance to telephone operators, and ensure communications services are delivered efficiently across multiple shifts. This position requires strong leadership, communication skills, and the ability to work in a fast-paced healthcare environment.

Key Responsibilities include:

  • Supervise daily operations of hospital switchboard communications services
     
  • Oversee telephone operators responsible for answering and routing incoming calls
     
  • Develop and maintain staff schedules to ensure continuous operational coverage
     
  • Provide training, guidance, and support to communications personnel
     
  • Monitor call handling performance and customer service standards
     
  • Assist operators in resolving complex calls or service issues
     
  • Ensure emergency and priority calls are handled promptly and correctly
     
  • Maintain operational logs and communicate with facility staff regarding telecommunications issues
     
  • Support management with staffing coordination and performance monitoring
Requirements:


  • High school diploma or equivalent required; associate or bachelor's degree preferred
     
  • Minimum 2 years of supervisory or team lead experience in a call center, telecommunications, or customer service environment
     
  • Experience working in healthcare communications, hospital switchboard operations, or similar environments preferred
     
  • Ability to manage and coordinate staff across multiple shifts
     
  • Strong communication and leadership skills
     
  • Ability to work under pressure and handle urgent communications situations
     
  • Professional demeanor when interacting with patients, visitors, and medical personnel
     
  • Basic computer proficiency including Microsoft Office
     
  • Ability to obtain and maintain required facility clearances and training