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Surveillance System Monitor Jobs in Virginia (NOW HIRING)

Rivers Casino

Surveillance Analyst

Portsmouth, VA · On-site

$21.50/hr

Monitors all areas of the property at all times, identifying potential security and /or safety ... Ability to learn how to operate an extremely complex CCTV system * Ability to develop and maintain ...

Sentara

Monitor Telemetry Technician

Virginia Beach, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...

Sentara

Monitor Telemetry Technician

Virginia Beach, VA · On-site

$10K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...

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Surveillance System Monitor information

See Virginia salary details

$49.6K

$88.7K

$159.6K

How much do surveillance system monitor jobs pay per year?

As of Aug 12, 2026, the average yearly pay for surveillance system monitor in Virginia is $88,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $83,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by surveillance system monitors, and how can they be managed?

Surveillance System Monitors often face challenges such as maintaining focus during long periods of observation and quickly identifying unusual activity across multiple camera feeds. Managing these challenges requires strong attention to detail, regular breaks to reduce fatigue, and familiarity with the technology used. Effective communication with security teams and clear incident reporting protocols also help ensure prompt responses to potential threats.

What is a surveillance system monitor?

Surveillance System Monitors are professionals responsible for observing and operating surveillance equipment to ensure the safety and security of people and property. They monitor live video feeds, review recorded footage, and report suspicious activities or security breaches to the appropriate authorities. Their work helps prevent theft, vandalism, and other incidents, and they often operate in locations such as casinos, retail stores, public transportation systems, and office buildings.

What are the key skills and qualifications needed to thrive as a surveillance system monitor?

To thrive as a Surveillance System Monitor, you need strong attention to detail, situational awareness, and a high school diploma or equivalent. Familiarity with video surveillance software, CCTV systems, and basic computer operations is typically required. Strong observation skills, integrity, and the ability to remain calm under pressure are important soft skills for this role. These capabilities are crucial for effectively identifying security incidents and ensuring the safety and security of people and property.

What is the difference between Surveillance System Monitor vs Security Guard?

AspectSurveillance System MonitorSecurity Guard
Required CredentialsTypically no formal certification, but knowledge of security systemsSecurity guard license or certification often required
Work EnvironmentMonitoring security footage in control rooms, often indoorsPatrolling premises, outdoor and indoor environments
Employer & Industry UsageUsed in retail, corporate, and government facilities for surveillanceUsed in various settings for physical security and access control
Common Search & Comparison IntentMonitoring security systems, surveillance rolesPhysical security, guarding premises

The Surveillance System Monitor primarily focuses on observing security footage and ensuring system functionality, often working indoors in control rooms. In contrast, Security Guards provide physical security through patrols and access control. Both roles are essential for comprehensive security but differ in responsibilities, environment, and required credentials.

What are popular job titles related to Surveillance System Monitor jobs in Virginia? For Surveillance System Monitor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Surveillance System Monitor jobs in Virginia look for? The top searched job categories for Surveillance System Monitor jobs in Virginia are:
Surveillance System Monitor jobs near you
Infographic showing various Surveillance System Monitor job openings in Virginia as of August 2026, with employment types broken down into 67% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $88,732 per year, or $42.7 per hour.

Electronic Surveillance System Analyst (Active Top Secret Required)

Akima, LLC

Fredericksburg, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

376th of 447 rated engineering

Job description

Synteras, an Akima Company, is seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management processes for the FBI's National Domestic Communications Assistance Center (NDCAC).
To join our team of outstanding professionals, apply today!
Responsibilities
  • Support operations of National Domestic Communications Assistance Center (NDCAC) Technical Resource Group (TRG) including the management, operation and maintenance of associated hardware, software, and processes.
  • Utilize and demonstrate expert understanding of the knowledge required for each area.
  • Provide timely and expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics and Key Performance Indicators set forth by the program.
  • Document, coordinate and answer technical questions and reported incidents from Emergency Responders that report system problems or incidents. Problems may include poor system response time, potential security incidents, inability to access system resources, or questions on the use of specialized software. May alternatively train end-users to perform the resolution steps through self-service, or by another area, such as the security administration, systems administrator, etc., based on Synteras organizational structure and separation of duties principles in place.
  • Coordinate with PM/TL to ensure problem solutions and user satisfaction. Make recommendations, if needed for improvement or corrective action.
  • Assist PM/TL with the preparation of status reports and presentation on staff schedules, call volume and ticketing statistics.
  • Administer and maintain the ticket management tool and promote the proper use of the tool to ensure each user experience quality/reported incident is properly documented, monitored, resolved and evaluated.
  • Assist end users with accessing NDCAC services and support.
  • Apply advanced diagnostic techniques to identify problems, investigate causes and recommend solutions; provide network troubleshooting and support; may participate in the administration and design of websites/SharePoint sites.
  • Act as the first POC to interact with the NDCAC's federal, state and local LEO contacting the NDCAC for assistance.
  • Evaluate requests for assistance and provide appropriate level of help to the LEO until the issue is resolved or the question is answered.
  • Provide assistance by disseminating appropriate LES information to LEOs and directing recourses which include: CSP points of contact, best practices, white papers, processes and procedures.
  • Assist other NDCAC personnel with problems or issues.
  • Support the tiered Help Desk architecture.
  • Perform and conduct research on potential resolution of technical issues.
  • Work closely with Engineering, Security, and Systems Administration teams to incorporate customer feedback and address key support and usability concerns for customers.
  • Communicate and interact effectively with internal and external partners including but not limited to third-party support team, Government customers, and system users.
  • Evaluate tools, best practices, technologies and approaches to service delivery problems/issues for incorporation into the overall service management policies and procedures.
  • Maintain standard operating procedures.

Qualifications
  • Active Top Secret security clearance.
  • Bachelor's degree or equivalent specialized experience.
  • Must have at least 5 years of direct related experience in help desk and network support.
  • A minimum of 3 years of experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and maintaining IT systems.
  • Experience with criminal investigations in which cyber or electronic surveillance techniques were deployed and successfully executed to apprehend criminals (i.e. candidate could have been an affiant in a Title 3 or pen-register/trap-trace court order or a member of the computer crime or computer forensic investigation team).
  • Experience with Federal, State and Local criminal law and criminal proceedings. (i.e. has sworn out and executed search warrants and court orders. Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook, WhatsApp, etc.)
  • Experience analyzing various types of returns from communications service providers (i.e. Call Detail Records, RTT, PCMD, mobile forensic reports, etc.).
  • Proficiency with Microsoft Office products; especially using Excel (i.e. how to import data, apply formatting to cells, use formulas, create pivot tables, etc.).
  • Understanding of computer operating systems, networks and hardware (i.e. experience with deploying, operating, maintaining and troubleshooting computer networks such as desktops, Wi-Fi access points, routers, switches, VPN appliances, etc.)
  • Experience troubleshooting common desktop PC and mobile operating systems.
  • Experience with communications technology research, analysis and documentation.
  • Proven ability to provide technical analysis in one or more of the following areas: Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
  • Intelligence/analytical and/or investigative experience specific to social media research involving criminal investigations.
  • Excellent customer service centric attitude along with demonstrated oral and written communications skills.

Desired Qualifications:
  • Possession of one or more IT industry certifications such as Net+, A+, Sec+, CCNA, NATIA - Certified Technical Investigator (CTI), or similar.
  • Experience as a technically trained detective, officer or analyst responsible for conducting investigations involving the deployment, operation, maintenance, and troubleshooting of electronic surveillance equipment used for communications intercepts or analysis.

Job ID
2026-21983
Work Type
On-Site
Pay Range
$100,000.00 - $105,000.00
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Synteras, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Synteras, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Synteras provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Synteras delivers the optimum solution to our nation's vital IT, communications, and cybersecurity efforts on time and on budget.
As a Synteras employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

What Akima employees say

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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