... monitored, resolved and evaluated. * Assist end users with accessing NDCAC services and support ... Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
... monitored, resolved and evaluated. * Assist end users with accessing NDCAC services and support ... Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
Synteras, an Akima Company, is seeking an Electronic Surveillance System Analyst to join their team ... monitored, resolved and evaluated. • Assist end users with accessing NDCAC services and support ...
Synteras, an Akima Company, is seeking an Electronic Surveillance System Analyst to join their team ... monitored, resolved and evaluated. • Assist end users with accessing NDCAC services and support ...
Electronic Surveillance System Analyst (Active Top Secret Requir with Security Clearance
Fredericksburg, VA · On-site
... monitored, resolved and evaluated. * Assist end users with accessing NDCAC services and support ... Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
Electronic Surveillance System Analyst (Active Top Secret Requir with Security Clearance
Fredericksburg, VA · On-site
... monitored, resolved and evaluated. * Assist end users with accessing NDCAC services and support ... Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
Construction Surveillance Technician (QTS / VA / RZ)
Manassas, VA · On-site
$35 - $38/hr
Proficiency with surveillance systems, monitoring equipment, and related technology * Strong organizational and time-management skills * Ability to communicate clearly and professionally with ...
Construction Surveillance Technician (QTS / VA / RZ)
Manassas, VA · On-site
$35 - $38/hr
Proficiency with surveillance systems, monitoring equipment, and related technology * Strong organizational and time-management skills * Ability to communicate clearly and professionally with ...
Director of Surveillance - Casino - Virginia
Danville, VA · On-site
$100K - $130K/yr
Develop and implement comprehensive surveillance strategies, protocols, and systems to effectively monitor and protect all aspects of casino operations * Recruit, mentor, and develop a high ...
Quick apply
Director of Surveillance - Casino - Virginia
Danville, VA · On-site
$100K - $130K/yr
Develop and implement comprehensive surveillance strategies, protocols, and systems to effectively monitor and protect all aspects of casino operations * Recruit, mentor, and develop a high ...
... monitored associates, ensuring surveillance tracking initiates and terminates precisely on schedule. * System Provisioning & Access Verification: Validate that newly onboarded associates are ...
... monitored associates, ensuring surveillance tracking initiates and terminates precisely on schedule. * System Provisioning & Access Verification: Validate that newly onboarded associates are ...
Surveillance Operator - Surveillance
Bristol, VA · On-site
$14 - $19/hr
... monitoring techniques and ability to network with other gaming corporations and discuss ... Install, maintain, or repair security systems, alarm devices, or related equipment, following ...
Quick apply
Surveillance Operator - Surveillance
Bristol, VA · On-site
$14 - $19/hr
... monitoring techniques and ability to network with other gaming corporations and discuss ... Install, maintain, or repair security systems, alarm devices, or related equipment, following ...
Surveillance Operator - Surveillance
Bristol, VA · On-site
$14 - $19/hr
... monitoring techniques and ability to network with other gaming corporations and discuss ... Install, maintain, or repair security systems, alarm devices, or related equipment, following ...
Surveillance Operator - Surveillance
Bristol, VA · On-site
$14 - $19/hr
... monitoring techniques and ability to network with other gaming corporations and discuss ... Install, maintain, or repair security systems, alarm devices, or related equipment, following ...
Surveillance Shift Supervisor
Arlington, VA · On-site
$27.04/hr
Operate security systems: monitor CCTV cameras, alarms, and access control systems. * Understand ... Qualifications of Surveillance Security Shift Supervisor * You have a high school education or ...
Surveillance Shift Supervisor
Arlington, VA · On-site
$27.04/hr
Operate security systems: monitor CCTV cameras, alarms, and access control systems. * Understand ... Qualifications of Surveillance Security Shift Supervisor * You have a high school education or ...
Surveillance Operator
Dumfries, VA · On-site
$20/hr
... monitors, digital recorders, access control systems, computer dispatch, video printers, switches ... Controls Surveillance dispatch system for all calls to Control. * Determines Control call ...
Surveillance Operator
Dumfries, VA · On-site
$20/hr
... monitors, digital recorders, access control systems, computer dispatch, video printers, switches ... Controls Surveillance dispatch system for all calls to Control. * Determines Control call ...
Surveillance Shift Supervisor
Arlington, VA · On-site
$27.04/hr
Operate security systems: monitor CCTV cameras, alarms, and access control systems. Understand ... Qualifications of Surveillance Security Shift Supervisor You have a high school education or ...
Surveillance Shift Supervisor
Arlington, VA · On-site
$27.04/hr
Operate security systems: monitor CCTV cameras, alarms, and access control systems. Understand ... Qualifications of Surveillance Security Shift Supervisor You have a high school education or ...
... monitors, digital recorders, access control systems, computer dispatch, video printers, switches ... Controls Surveillance dispatch system for all calls to Control. * Determines Control call ...
... monitors, digital recorders, access control systems, computer dispatch, video printers, switches ... Controls Surveillance dispatch system for all calls to Control. * Determines Control call ...
... monitors, digital recorders, access control systems, computer dispatch, video printers, switches ... Controls Surveillance dispatch system for all calls to Control. * Determines Control call ...
... monitors, digital recorders, access control systems, computer dispatch, video printers, switches ... Controls Surveillance dispatch system for all calls to Control. * Determines Control call ...
Surveillance Operator
New Kent, VA · On-site
$19/hr
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate ...
Surveillance Operator
New Kent, VA · On-site
$19/hr
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate ...
Surveillance Operator
New Kent, VA · On-site
$19/hr
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate ...
Surveillance Operator
New Kent, VA · On-site
$19/hr
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate ...
Surveillance Analyst
Portsmouth, VA · On-site
$21.50/hr
Monitors all areas of the property at all times, identifying potential security and /or safety ... Ability to learn how to operate an extremely complex CCTV system * Ability to develop and maintain ...
Surveillance Analyst
Portsmouth, VA · On-site
$21.50/hr
Monitors all areas of the property at all times, identifying potential security and /or safety ... Ability to learn how to operate an extremely complex CCTV system * Ability to develop and maintain ...
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate ...
Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness, reporting concerning activity to appropriate ...
... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...
... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...
... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...
... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...
Monitor Telemetry Technician
Virginia Beach, VA · On-site
$10K/mo
... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...
Monitor Telemetry Technician
Virginia Beach, VA · On-site
$10K/mo
... system to full capacity. Ensures proper and safe functioning of the telemetry equipment. Education * High School Diploma and completion of a monitor technician surveillance program/course (Required ...
Surveillance System Monitor information
See Virginia salary details
$49.6K - $59.6K
20% of jobs
$59.6K - $69.6K
1% of jobs
$70.6K is the 25th percentile. Wages below this are outliers.
$69.6K - $79.6K
44% of jobs
$84.5K is the 75th percentile. Wages above this are outliers.
$79.6K - $89.6K
21% of jobs
$89.6K - $99.6K
0% of jobs
$99.6K - $109.6K
0% of jobs
$109.6K - $119.6K
0% of jobs
$119.6K - $129.6K
0% of jobs
$129.6K - $139.6K
0% of jobs
$139.6K - $149.6K
1% of jobs
$149.6K - $159.6K
13% of jobs
$49.6K
$88.7K
$159.6K
How much do surveillance system monitor jobs pay per year?
What are some common challenges faced by surveillance system monitors, and how can they be managed?
What is a surveillance system monitor?
What are the key skills and qualifications needed to thrive as a surveillance system monitor?
What is the difference between Surveillance System Monitor vs Security Guard?
| Aspect | Surveillance System Monitor | Security Guard |
|---|---|---|
| Required Credentials | Typically no formal certification, but knowledge of security systems | Security guard license or certification often required |
| Work Environment | Monitoring security footage in control rooms, often indoors | Patrolling premises, outdoor and indoor environments |
| Employer & Industry Usage | Used in retail, corporate, and government facilities for surveillance | Used in various settings for physical security and access control |
| Common Search & Comparison Intent | Monitoring security systems, surveillance roles | Physical security, guarding premises |
The Surveillance System Monitor primarily focuses on observing security footage and ensuring system functionality, often working indoors in control rooms. In contrast, Security Guards provide physical security through patrols and access control. Both roles are essential for comprehensive security but differ in responsibilities, environment, and required credentials.

Electronic Surveillance System Analyst (Active Top Secret Required)
Fredericksburg, VA • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 24 days ago
Akima rating
6.8
Based on 35 frontline employees who took The Breakroom Quiz
377th of 446 rated engineering
Job description
To join our team of outstanding professionals, apply today!
Responsibilities
- Support operations of National Domestic Communications Assistance Center (NDCAC) Technical Resource Group (TRG) including the management, operation and maintenance of associated hardware, software, and processes.
- Utilize and demonstrate expert understanding of the knowledge required for each area.
- Provide timely and expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics and Key Performance Indicators set forth by the program.
- Document, coordinate and answer technical questions and reported incidents from Emergency Responders that report system problems or incidents. Problems may include poor system response time, potential security incidents, inability to access system resources, or questions on the use of specialized software. May alternatively train end-users to perform the resolution steps through self-service, or by another area, such as the security administration, systems administrator, etc., based on Synteras organizational structure and separation of duties principles in place.
- Coordinate with PM/TL to ensure problem solutions and user satisfaction. Make recommendations, if needed for improvement or corrective action.
- Assist PM/TL with the preparation of status reports and presentation on staff schedules, call volume and ticketing statistics.
- Administer and maintain the ticket management tool and promote the proper use of the tool to ensure each user experience quality/reported incident is properly documented, monitored, resolved and evaluated.
- Assist end users with accessing NDCAC services and support.
- Apply advanced diagnostic techniques to identify problems, investigate causes and recommend solutions; provide network troubleshooting and support; may participate in the administration and design of websites/SharePoint sites.
- Act as the first POC to interact with the NDCAC's federal, state and local LEO contacting the NDCAC for assistance.
- Evaluate requests for assistance and provide appropriate level of help to the LEO until the issue is resolved or the question is answered.
- Provide assistance by disseminating appropriate LES information to LEOs and directing recourses which include: CSP points of contact, best practices, white papers, processes and procedures.
- Assist other NDCAC personnel with problems or issues.
- Support the tiered Help Desk architecture.
- Perform and conduct research on potential resolution of technical issues.
- Work closely with Engineering, Security, and Systems Administration teams to incorporate customer feedback and address key support and usability concerns for customers.
- Communicate and interact effectively with internal and external partners including but not limited to third-party support team, Government customers, and system users.
- Evaluate tools, best practices, technologies and approaches to service delivery problems/issues for incorporation into the overall service management policies and procedures.
- Maintain standard operating procedures.
Qualifications
- Active Top Secret security clearance.
- Bachelor's degree or equivalent specialized experience.
- Must have at least 5 years of direct related experience in help desk and network support.
- A minimum of 3 years of experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and maintaining IT systems.
- Experience with criminal investigations in which cyber or electronic surveillance techniques were deployed and successfully executed to apprehend criminals (i.e. candidate could have been an affiant in a Title 3 or pen-register/trap-trace court order or a member of the computer crime or computer forensic investigation team).
- Experience with Federal, State and Local criminal law and criminal proceedings. (i.e. has sworn out and executed search warrants and court orders. Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook, WhatsApp, etc.)
- Experience analyzing various types of returns from communications service providers (i.e. Call Detail Records, RTT, PCMD, mobile forensic reports, etc.).
- Proficiency with Microsoft Office products; especially using Excel (i.e. how to import data, apply formatting to cells, use formulas, create pivot tables, etc.).
- Understanding of computer operating systems, networks and hardware (i.e. experience with deploying, operating, maintaining and troubleshooting computer networks such as desktops, Wi-Fi access points, routers, switches, VPN appliances, etc.)
- Experience troubleshooting common desktop PC and mobile operating systems.
- Experience with communications technology research, analysis and documentation.
- Proven ability to provide technical analysis in one or more of the following areas: Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
- Intelligence/analytical and/or investigative experience specific to social media research involving criminal investigations.
- Excellent customer service centric attitude along with demonstrated oral and written communications skills.
Desired Qualifications:
- Possession of one or more IT industry certifications such as Net+, A+, Sec+, CCNA, NATIA - Certified Technical Investigator (CTI), or similar.
- Experience as a technically trained detective, officer or analyst responsible for conducting investigations involving the deployment, operation, maintenance, and troubleshooting of electronic surveillance equipment used for communications intercepts or analysis.
Job ID
2026-21983
Work Type
On-Site
Pay Range
$100,000.00 - $105,000.00
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Synteras, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Synteras, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Synteras provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Synteras delivers the optimum solution to our nation's vital IT, communications, and cybersecurity efforts on time and on budget.
As a Synteras employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
About Akima
Sourced by ZipRecruiter
As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.
Industry
Specialty trade contractors
Company size
5,001 - 10,000 Employees
Headquarters location
Herndon, VA, US
Year founded
1995